AI Agents
Process Agents
Sales & Marketing
Managed Service Providers
IT Service Management
Enterprise & Business Teams
Customer Service
Agent Builder
Build any agent within the Halo Platform
Ability Library
Enterprise & Business Teams
IT Service Management
Managed Service Providers
Customer Service
Smart Handover Review
Cut handover times between your teams
Ability Library
Enterprise & Business Teams
IT Service Management
Managed Service Providers
Customer Service
Knowledge Base Creation
Take advantage of your existing resolutions
AI Agents
Conversational Agents
Customer Service
Enterprise & Business Teams
IT Service Management
Managed Service Providers
Sales & Marketing
Virtual Support Agent
Confidently support your users.
AI Agents
Process Agents
Enterprise & Business Teams
IT Service Management
Managed Service Providers
Problem Analyst
Discover how HaloAI Agents can anticipate problems
AI Agents
Process Agents
Enterprise & Business Teams
IT Service Management
Managed Service Providers
Major Incident Analyst
Proactively detect Major Incidents with HaloAI Agents
AI Agents
Process Agents
Customer Service
Enterprise & Business Teams
IT Service Management
Managed Service Providers
Closure Review Agent
Ensure you have the governance needed of how service records are being resolved
AI Agents
Process Agents
Enterprise & Business Teams
Customer Service
IT Service Management
Managed Service Providers
1st Line Support Agent
Explore how HaloAI 1st Line Agents fast track resolution.
AI Agents
Process Agents
Enterprise & Business Teams
IT Service Management
Customer Service
Managed Service Providers
Dispatching Agent
Find out how HaloAI Agents dispatch and provide bespoke user insight on every record.
Ability Library
AI Insights
IT Service Management
Enterprise & Business Teams
Customer Service
Managed Service Providers
Grounded Resolution
Find out how HaloAI Auto-Resolution is always grounded company knowledge
Platform Intelligence
AI Insights
IT Service Management
Enterprise & Business Teams
Customer Service
Managed Service Providers
Suggestions
Drive efficiency with governable, trusted suggestions
Platform Intelligence
AI Insights
Customer Service
Enterprise & Business Teams
IT Service Management
Managed Service Providers
Sales & Marketing
Matched Articles
Automatically serve your organisation's knowledge to any service record
Ability Library
AI Insights
Enterprise & Business Teams
IT Service Management
Managed Service Providers
Customer Service
Conversational Insights
Respond to users faster with immediate insights
Ability Library
AI Insights
Enterprise & Business Teams
IT Service Management
Customer Service
Managed Service Providers
On Arrival
Save time with HaloAI Insights the moment your ticket arrives.
Platform Intelligence
AI Insights
Customer Service
Enterprise & Business Teams
IT Service Management
Managed Service Providers
Matched Tickets
Discover where you've solved previous issues, matching on the meaning of records.