Halo AI - Security Implications

Best Practices for Claude Code in Halo

AI Insights

AI Surveys

AI Suggestions (Tickets and Articles)

AI Azure Translator

AI Article Creation

Boost Ticket Processing using AI

AI Abilities

AI Client Profiling

Contents of AI Guides

AI Functionalities Available When Using Own Connection vs Default Connection

AI Article Summary and Article Duplication Detection

Advanced AI Project task Creation

Basic AI Project Task Creation

Leveraging AI in Halo

Improve Search Using AI

Conversational Agents

Agentic AI

Process Agents

Chat Web Searching with Conversational Agents

Conversational Agent Functions

Halo MCP Server Connection

Connecting Copilot Studio to Halo's MCP Server

Connecting Claude to Halo's MCP Server

Halo MCP AI Agent: Chat Setup Guide

Best Practices for Claude Code in Halo

Using the Halo MCP AI Agent With The ChatBot (Pre-Configured Environments)

External MCP Servers Use Case: Procuring & Installing Software In Halo

External MCPs Use Case: Triggering N-Central Scripts From Halo

AI Risk Advisory For Change Management

Automated Statement of Work Generation

Use AI to Analyse Business Performance

External MCP Servers Use Case: Procuring & Installing Software In Halo

Process Agent Use Case: Closure Review Agent

External MCPs Use Case: Triggering N-Central Scripts From Halo

Process Agent Use Case: Dispatch Agent

Advanced AI Project task Creation

AI Ability Use Case: AI Suggested Resolution

Process Agent Use Case: 1st Line Support Agent

AI Ability Use Case: Smart Handover Review

AI Ability Use Case: Sentiment Analysis and Case Wrap up

Process Agent Use Case: Major Incident Detection

AI Ability Use Case: Auto Triage