Calendars and Appointments

Appointments

Linking one Appointment to a Ticket to Link all Appointments in the Same Series

Drag and Drop Tickets Onto a Calendar to Create Appointments

Email Configuration (High Level)

Sales Mailboxes - Azure

Setting Up Message Approval for Outlook

Google Mail Using SMTP error- The SMTP server requires a secure connection or the client was not authenticated.

Additional Email Settings

Office 365/Azure Mailbox Setup

Creating a Mailbox Overview

Email to SMS

Sales Mailboxes - Google

Adding a Mailbox Without The Use of Azure or Google

Google Mail Setup (Setting up Google Application)

Automatic Ticket Updates via Email

Email Rules

Email Templates and their System Use

Variables in Email Templates

Date Formatting on Email Templates Using $-variables

Branding in Halo

Translating Email Templates

Email Templates and their System Use - A Basic Walkthrough

Email Templates

Agent Notifications for Errors in the Halo Integrator/Email Processing

System Notifications

Notification Templates

Notifications

Email Hashtags

Agent Notifications for Errors in the Halo Integrator/Email Processing

Forwarded Emails and Email Updates

Acknowledgement Email Hierarchy

Log Retention

Emailing Users

Forwarding an Action

How to Deal with Out of Office Automatic Replies from customers

Backend Services Monitoring

Emails with New Ticket Hyperlinks

Dynamically Updating Email Lists

Disallowing New Tickets via Email

Double Line Spacing On Emails In Outlook

Cc and Bcc Email Configuration

AI Acknowledgement Emails

Creating and Updating Tickets via Email

Email Threading

Mail Processing FAQs

Segments (Distribution Lists)

Bulk Sending Emails

Triggering Mail Campaigns From Opportunities

Mail Campaign flows

Mail Campaigns