<style>p { margin: 0; }span.fr-emoticon.fr-emoticon-img { background-repeat: no-repeat !important; font-size: inherit; height: 1em; width: 1em; min-height: 20px; min-width: 20px; display: inline-block; margin: -0.1em 0.1em 0.1em; line-height: 1; vertical-align: middle; } span.fr-emoticon { font-weight: normal; font-family: "Apple Color Emoji", "Segoe UI Emoji", "NotoColorEmoji", "Segoe UI Symbol", "Android Emoji", "EmojiSymbols"; display: inline; line-height: 0; } blockquote { border-left: solid 2px #5e35b1; color: #5e35b1; margin-left:0; padding-left:5px;}blockquote blockquote{ border-color: #00bcd4; color: #00bcd4;}blockquote blockquote blockquote{ border-color: #43a047; color: #43a047;} table.grid{ border-collapse: collapse;} table.grid td, table.grid th { border: 1px solid #ddd;} .fr-fic.fr-dib{ display: block; margin: 5px auto;}.fr-fic.fr-dib.fr-fir{ text-align: right; margin: 5px 0 5px auto;}.fr-fic.fr-dib.fr-fil{ text-align: left; margin: 5px auto 5px 0;}.fr-fic.fr-dii{ float: none; margin: 5px auto;}.fr-fic.fr-dii.fr-fil{ float: left; margin: 5px auto;}.fr-fic.fr-dii.fr-fir{ float: right; margin: 5px auto;}img.fr-dib.fr-fir { margin-right: 0; text-align: right;}img.fr-dib.fr-fil { margin-left: 0; text-align: left;}img.fr-dib { margin: 5px auto; display: block; float: none;}img.fr-bordered { box-sizing: content-box; border: solid 5px #CCC;}img.fr-shadow { box-shadow: 10px 10px 5px 0px #cccccc;}img.fr-rounded { border-radius: 10px; -moz-border-radius: 10px; -webkit-border-radius: 10px; -moz-background-clip: padding; -webkit-background-clip: padding-box; background-clip: padding-box;}</style><p id="isPasted">Released in Version: 2.100.1</p><p><br></p><p>Depending which version you are on: in the configuration for the Exchange Calendars integration, you can enable ''When linking a recurring appointment to a ticket, link all appointments in the series":</p><p><br></p><p>Configuration > Calendars and Appointments > Exchange Calendars:</p><p><br></p><p><img src="https://halo.haloservicedesk.com/api/attachment/image?token=eyJhbGciOiJIUzI1NiIsInR5cCI6IkpXVCJ9.eyJpZCI6IjQ1NjQxYzVlLTQyMGEtNGZiOS1iODBiLTBlZDM3OTllYTI5YiJ9.3OyOzSH-pYgxa-95loOWhTKOj4VcX3kArY9TDulPkBE" style="width: 926px;" width="926" height="694" class="fr-fic fr-dii"></p><p><br></p><p>If you are on a later version of Halo this could be located in Configuration > Calendars and Appointments > General Settings this is within the Integration Settings dropdown:</p><p><img src="https://halo.haloservicedesk.com/api/attachment/image?token=eyJhbGciOiJIUzI1NiIsInR5cCI6IkpXVCJ9.eyJpZCI6IjcyMTc0MThiLTRiYmYtNGNjYi1iNzA1LTY2MjIxZmJkZTFiYyJ9.fql2l-GcXptd331p11nqacV-dO1BQeqZj0L54grKa-0" width="926" style="width: 926px; height: 297.442px;" height="297.442" class="fr-fic fr-dii"></p><p><br></p><p>When enabled and linking a recurring appointment to a ticket which was imported from exchange calendars or on the later versions (based off of where the setting is located on your instance) any calendar integration, all appointments in the series will also be linked to that ticket.</p><p><br></p><p>Any other appointments form the series imported in the future will also be linked upon import.</p>
