Web Announcement

How to change the colour of 'How can we help you today?' on the Portal

Self-Service Portal Customisation

Anonymous Ticket Logging

Managing Multiple End User Portals

Navigating the Self-Service Portal (For End Users)

Custom CSS in the Self-Service Portal

Allow Users to Update their own Details from the Portal

How to Restrict Users Access to Reports

Changing the Self-Service Portal Language

Appearance/Home Screen

Viewing Child Tickets on the Portal

Showing your Roadmap

Branding in Halo

Google Analytics in the Self-Service Portal

Self-Service Portal Restrictions

Viewing Tickets in the Portal

Remove Your Company Details from the Self-Service Portal

Knowledge Base Articles in the User Portal

Custom HTML Banner on the Self-Service Portal

Tickets in the Self-Service Portal

Start to Finish: Self-Service Portal

Menu Buttons

Service Status Monitoring

Allow Users to Self-Issue Items

Service/Application Availability Management

Restricting User Access to Services

Service Catalogue

Raising a Service Request

How to Create New Request Buttons within a Service

Start to Finish: Service Requests

Optional Services

The Service Catalogue - Advanced Configuration

Halo Live Chat - Embedded on Other Sites

Virtual Agents in the Chat Bot

Halo Chat Widget Properties and Examples

Live Chat in Halo

Execute Automation Runbooks from the Chatbot

Chat Bot and Chat Profiles

Anonymous Ticket Logging

Pushing the Teams Embedded Self Service Portal to Customers Microsoft Teams Tenants

Embedding The Self-Service Portal within MS Teams with SSO