Troubleshooting API Errors

Connecting Through the API

Using HaloDBLookupService to set up a Database Lookup for an external SQL Server Database

HaloAPI Full Documentation

Creating API Applications

API Applications with Organisation access

Triggering Automation Policies in RMM via Halo

Setting Up An API Agent

Filtering responses via the 'datesearch' query parameter

Custom Integrations

Using HaloDBLookupService to run custom integration methods on internally facing APIs

Automated New Starter Requests into Microsoft Entra

Custom Integrations/Runbooks

Using the Halo API

Iterative Runbooks

Runbook: Update Status of Child Tickets

Log Retention

Triggering Automation Policies in RMM via Halo

Creating Report Data Within a Runbook (Matching and Merging to Existing Alert Tickets)

Runbooks - Authorising API Access into Your Own Halo Instance

Backend Services Monitoring

Automated Statement of Work Generation and AI Project task Creation

Webhook To Trigger a Runbook

Custom Integrations

Runbook: Update the Estimated Time Based on the Category Chosen

Handling Attachments/Files in Runbooks

Runbook: Append a Recurring Invoice from Sales Order lines

A Break down of the Automated Statement of Work Generation & AI Project task Creation

Runbook Level Variables

Execute Automation Runbooks from the Chatbot

Webhook and Integration Runbook Access Control

Custom Integrations/Runbooks