Connect AI to Halo using Azure OpenAI

Virtual Agents in the Chat Bot

AI Insights

Connecting AI to Halo

Connecting Copilot Studio to Halo's MCP Server

Halo AI - Security Implications

AI Surveys

AI Emotion Detection (Old functionality)

AI Azure Translator

AI Suggestions (Tickets and Articles)

AI Article Creation

MCP Endpoint: Use the Chatbot to Query and Update Data in your Instance

Boost Ticket Processing using AI

Halo MCP Server Connection

AI Client Profiling

Vector Search Databases (for AI Search)

Chat Web Searching with Virtual Agents

Contents of AI Guides

Use AI to Analyse Business Performance

AI Functionalities Available When Using Own Connection vs Default Connection

Halo AI - Frequently Asked Questions

Forethought AI Solve Integration

AI Agents

AI Article Summary and Article Duplication Detection

Connecting Claude to Halo's MCP Server

Nixtla TimeGPT Integration

AI Ticket Clustering

Leveraging AI in Halo

Improve Search Using AI

AI Auto Triage

Open AI Integration

Introduction to HaloITSM

Introduction to HaloPSA

Introduction to HaloCRM

Changing your Halo URL

Languages

Customising the Agent Application

Customising the Navigation Menu in Halo

Halo Tab Customisation

Progressive Web Application

PDF Templates

Configuration Change Tracking and Instance Pipeline Management

Importing Additional Fields via CSV

SQL Imports

Customers and Importing/Migrating Data

Importing Opportunity Tickets

SQL Imports - Licences and Subscriptions

Client, Sites & Users Import - CSV/XLS/Spreadsheet Method

Ticket/Action Import - CSV/XLS/Spreadsheet Method

Supplier Import - CSV/XLS/Spreadsheet Method

Importing Data

Purchase Orders

Navigating the Quotes and Orders module

The Ready For Purchasing Area

Automating Procurement

Syncing Tickets Between Instances

Supplier Agreements/Contracts

Supplier Contacts/Users

Allow Suppliers to use the Portal

Recurring Bills

Suppliers

Access Restrictions on Suppliers