BizRatings is a leading customer‑experience and reputation‑building platform trusted by MSPs and service teams to measure satisfaction, strengthen client relationships, and generate more public reviews. Purpose-build for MSPs, BizRatings has built‑in CSAT and NPS surveys, customizable survey designs with multiple layout options, automated follow‑ups, and proven 3rd‑party/Google review‑redirect technology, BizRatings helps service providers capture authentic sentiment and turn happy clients into visible advocates.

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This integration brings the full BizRatings engine directly to HaloPSA users. By adding a simple HTML snippet to your ticket‑closed workflow, every resolved ticket becomes an opportunity to gather real‑time feedback, boost satisfaction scores, and accelerate review generation—automatically. All responses flow instantly into your BizRatings dashboard and can be pushed into BrightGauge for reporting, or accessed through our open API for complete CSAT/NPS data retrieval. With automated reminders that nudge end users to complete surveys or leave reviews, HaloPSA teams get higher response rates, deeper insights, and a stronger online reputation with zero extra effort.