Unify under one modern portal
Bring everything the customers needs all in one place with service, sales, projects and finance under a centralised menu
Meet the customer where they are
Embed the portal or chatbot into Teams and Slack, including SSO to really streamline the customer experience.
No heavy coding
No need to hire a dev team or a partner to move your portal forwards, on-the-fly adjust the portal to keep delighting customers.
AI chatbot
Your users expect real-time support in tools like Slack and Microsoft Teams - embed the portal and chat to help you meet that demand while staying in full control.
Fix it before it's logged
When the customer is logging a ticket, but hasn't checked the knowledge base - Halo will serve the customer potential fixes before the ticket even hits your desk.
Service Catalog
Standardised your inbound requests under one centralised menu - per customer, per customer type or globally.
Ultra-flexible customisation
Take control and shape how you want the self-service portal to look, and decide how it will be accessible, then filter the contents per customer and per role of the user.
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AI chatbot
Embed on your website, self-service portal or Teams/Slack. Deliver support that adapts to every user - communicating in 40+ languages with expertise accessing knowledge and previously closed tickets to be fully context aware.
Contextual service deflection
Delight customers and deliver the customers answers in real time before the incident or request even hits your desk.
Modern self-service,
effortless setup
Try HALO for free today, the only platform to change the way the world works.