Graduate Scheme

The Grad Scheme

changing the rules.

The world’s most unconventional workplace, now the 2nd most valuable software company in the UK. Halo is rewriting the rulebook, challenging Silicon Valley’s norms to revolutionise the software industry. Join us, and you’ll play a pivotal role in shaping the future, redefining standards, and accelerating global impact.
All the opportunity, no commute.
The career you thought only existed in London – without the noise, chaos, commutes, or high rent.
Any degree, zero experience.
Everyone starts at the same level. No senior hires. No background in tech needed, just ambition and curiosity.
Side by side, not top down.
From Day One, you’ll sit with the people who run the business – and it’ll stay that way.
Work hard, pay hard.
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Earn more and way faster than anyone else in your field. Your growth is entirely up to you.
Our mission is to

Change the way the world works

Halo builds software that helps organisations manage all their work in one place: requests, projects, assets and customer support. Changing the way the world works means removing friction so teams move faster and serve people better.

We are privately owned, which gives us the freedom to focus on customers over quarterly targets, keep pricing fair and invest in our people. Inside Halo, ideas beat hierarchy. Everyone has a voice, learns from the best, and makes a real impact from day one.

What do you need from me?

The most important thing is that you’re aligned with our mission.

You don’t need a degree in computer science or a lifelong passion for software – what matters most is your commitment, drive, and willingness to take initiative. If you’re eager to learn and grow, you’ll find your own path and thrive doing what you truly enjoy.

Still unsure? Hear directly from our graduates about their journeys and experiences.
A great opportunity.
"In just four months, I’ve been given real responsibility, supported by a team that genuinely wants to help me grow, and had the opportunity to move into Brand & Marketing. The culture is fast-paced, collaborative, and full of opportunities to learn. It’s been the perfect place to start my career in SaaS."
Harry Roper
Marketing & Brand
Contribute from day one.
"Joining Halo gave me opportunities I didn't expect so early in my career. Working on complex engineering challenges and learning from the team around me, I was able to contribute from day one. The support, responsibility, and variety of projects have helped me grow professionally and build confidence quickly."
Stacey Allison
Cloud Infrastructure Engineer
Trusted. Challenged. Thriving.
"At Halo, my first year has been incredibly varied. I've worked with global clients gaining exposure to international teams and travelling to exciting locations. Adapting to multiple departments and taking on meaningful responsibility from day one, has made every day genuinely rewarding. The trust and support at Halo is unmatched!"
Jana Crichlow
Solutions Architect
Supported to succeed.
"In ten months at Halo, I've been given chances to travel abroad and take on real responsibility from day one. That trust has accelerated my growth and confidence in my role enormously. The flat structure means you can turn to anyone for help, and because everyone started out the same way, we're all in the same boat and genuinely willing to support each other. That collaborative culture has made all the difference."
Shahid Sofique
Software Consultant
Unmatched autonomy.
"Halo stood out for its autonomy and culture, but what surprised me most was how quickly I developed. Coming from an Economics background with no SaaS experience, I gained valuable technical skills, ownership of my career, and the support to grow into my role supporting our Halo Partners."
Alice Davis
Partner Success
Fast-tracked my career.
"In my time here I've had the chance to travel, take on real responsibility, and fast-track my career in SaaS in a way I didn't expect. The progression is genuine, the team backs you every step of the way, and there's always a next step to work towards. It's the kind of place where your career actually goes somewhere."
Jack Burman
Customer Success
More than just a job.
"Halo throws you in at the deep end in the best way possible - delivering implementations, running projects, and picking up knowledge from some brilliant people. The travel, the team energy, and the office culture make it somewhere you actually want to show up every day."
Kareem Elhammamy
Software Consultant
Careers at Halo

The career that you decide to pursue

Support Technician

Everyone at Halo starts here.

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As a Support Technician, you’ll be the first point of contact for customers who need help using Halo.

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You’ll ask the right questions to understand the issue, investigate what’s happening, and guide customers through the solution.

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At the start, you’ll work closely with experienced mentors who will support you through each case. As your confidence grows, you’ll begin solving issues more independently and building a deep understanding of how Halo works.

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This role develops your technical skills, product knowledge, and problem-solving ability, forming the foundation for progression into other roles across the business.

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Software Consultant

Once you’ve built a strong understanding of Halo, many people move into Software Consultancy.

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As a Software Consultant, you’ll work with customers to implement Halo, taking projects from contract signature through to go-live and handover. You’ll design workflows, configure solutions, and help customers get the most value from the platform.

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This role combines technical knowledge with communication and organisation, and there are opportunities to travel to work with customers around the world. It’s a key step in developing broader responsibility and ownership.

Explore Omnichannel

Account Executive

As an Account Executive, you’ll focus on building relationships and guiding customers through the buying process.

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The role suits people with strong communication skills, commercial awareness, and a deep understanding of Halo.

You’ll work with potential customers to understand their needs, demonstrate Halo, answer questions, and take opportunities from initial conversations through to contract signing. This includes presenting to customers, maintaining regular communication, and working closely with technical teams to ensure the right solution is proposed.

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Explore Workflow Automation

Partner Success Executive

As a Partner Success Executive, you’ll work closely with Halo’s global partner network, supporting Partner Consultants as they deliver projects to their customers.

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You’ll help partners solve problems during live projects, scope new work as opportunities move from sales into delivery, and run regular check-ins with established partners to keep projects on track. You’ll also train and support new partners as they begin working with Halo.

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Alongside this, you’ll lead your own smaller projects to build consultancy experience and handle tickets raised by partners through our support queue.

This role offers regular opportunities to travel and work with people across the world. It suits someone who is highly organised, technically confident, and enjoys solving complex problems by building creative solutions beyond standard configuration.

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Explore Self-Service

DevOps & Cyber Security

After gaining a strong foundation in Halo’s platform, you may progress into DevOps and Cyber Security.

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In this pathway, you will support the delivery of new features and product improvements while helping to maintain the reliability, performance and security of our global SaaS platform. You’ll contribute to deployment processes, optimise cloud environments, strengthen configurations and identify potential vulnerabilities as the product evolves.

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Working close to the platform itself, you’ll help ensure that new functionality is released efficiently, operates at scale and remains secure for customers worldwide.

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This pathway suits technically minded problem-solvers who are interested in systems, security and how software performs in real-world environments.

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Explore Reporting

Forging your own path

Not everyone at Halo follows the same route.

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While many people progress from Support into Software Consultancy and beyond, some of our most important roles exist because someone spotted a gap, identified a business need, and helped build a solution around it.

If you show initiative, take ownership, and consistently add value, your role can evolve in unexpected ways. At Halo, progression isn’t limited to predefined job titles, and responsibility often comes before the job description.

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Your career path is shaped by what you’re good at, what the business needs, and where you want to take it.

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API & Integrations

Distribution of degrees at Halo

Here’s the breakdown of degrees among our employees. If you graduated from a course outside of Business or IT, don’t worry. Over 50% of our employees did too.

The average age at Halo is...

That includes the founding members who’ve been with us since day one (and might just need a nap now and then).

24.5

Employees that had no prior office experience

Most of our graduates started with zero full-time work experience, and are now crushing it in their careers.

93%

Graduates that have doubled their salary within three years

Every graduate sees rapid progress – most take on advanced roles and increase by 33% in just their first year.

72%

The Scheme that builds the leaders of tomorrow

4.5

4.1

3.9

3.9

3.8

Heard enough?

If the above has caught your interest, we won’t hold you up any longer. There are no hoops – no AI filters, no assessment centres – just a simple process handled by real people. Most applicants hear back within a few days, and offers can be made in as little as a week. We hire all year round, with no fixed start dates, so you can choose when to begin. Start your application or learn more about Halo below.
Take me to the form
I want to learn more

Let us introduce ourselves...

We haven’t shared much about what we do yet – and that’s because it’s not essential for you to know right away. 95% of our team joined with little to no knowledge of the software industry, and that’s perfectly fine. We’re confident you’ll find your place here, even if software isn’t your passion – in fact, it doesn’t need to be at all.

Halo is the world’s first ever purebred unicorn – in business terms, this means that we are the first privately owned company to reach a total value of $1 Billion without any external funding, ever. We continue to be one of the fastest growing software companies worldwide, leading the way in service management.

We work with top global brands, providing ITSM, PSA, and CRM software that helps them manage their services, projects, and customer relationships – whether it’s streamlining operations, boosting productivity, or improving customer support.

We handle everything in-house, from developing and selling to supporting and implementing our products. All while prioritising a culture of care and collaboration, which has been the foundation for every bit of our success up to this point.
We work with cool brands like...
Our Principles

And this is how we do it

Hover each card to find out what sets Halo apart from traditional companies where climbing the ladder is the main objective.
Own Your Path
Don’t expect a manager to tell you what to do next.

You’re trusted to figure that out. If that sounds daunting, that’s okay. It’s also exciting – because the only limit to what you can achieve here is your imagination.
The Office Matters
Sure, we’re flexible, but if you’re not in the office, you’ll miss the spark that built Halo from the ground up.

Collaboration is essential and it is to your benefit to come in every single day. At Halo, there has yet to be one person to receive external training. All knowledge is picked up from peers, and it’s the collaborative nature of our office that allows our best people to develop exceptionally fast.
Titles Don't Define You
The most senior leaders work shoulder-to-shoulder with new joiners. Because titles don’t matter – your contribution does. From Day One, your opinions and ideas are heard.

You’ll have direct access to decision-makers, and your ideas can shape the future.
Boundaries Don't Exist
You might find yourself collaborating across different teams, picking up new skills, and moving to wherever you can make the biggest impact.

We don’t believe in rigid roles or fixed departments – flexibility is essential.
Sports Team Mentality
We’re not a “family” – families are unconditional.

We’re a high-performing sports team. We hire and develop people to become future stars and aren’t afraid to make changes if someone isn’t pulling their weight. You start in a cohort so you learn together, push each other, and raise the standard from day one. We all win together.
Where Work Meets Play
We give our all because we care, but we also know how to switch off. With our own bar, pool table, table tennis, and regular team events, work rarely feels like work.

Everyone is at a similar stage in life, with shared passions and interests – the energy is simply contagious. It’s this collective drive that pushes us to perform at our best every day.
Travel
Some roles include travel to customer sites across the UK and occasionally abroad.

We arrange and cover travel, pair you with experienced teammates, and make sure visits add real learning and impact.
Long-Term Impact
Every decision we make today is with the bigger picture in mind.

We’re playing the long game, building something that lasts, and we want to work with people who share that vision.

Your journey starts here

The application process

Here's how we handle it

Application
A simple application form can be found below. Please fill out your details.
Apply now
1
Screening Call
If your application catches the eye of our hiring team, you’ll be invited to a brief, informal 10-minute call to discuss it in more detail.
2
In Person Interview
You’ll come to our office for a face-to-face conversation, usually lasting around an hour. You’ll meet a few of the team, get a feel for the environment and talk through how you could contribute. No panels or trick questions - just an open conversation.
3
Hired
We move fast. If it’s a match, you’ll receive an offer within days. You’ll then be able to choose from a range of upcoming start dates that work best for you and join the next group of graduates beginning their Halo journey.
4

Apply now

We want to know if you think Halo could help you reach your full potential.​

If you have any questions, please feel free to contact us via email at careers@imaginehalo.com
Let's get the formal stuff out of the way...
  • You must have unrestricted right to work and stay in the UK
  • A-Level grades ideally BBB and above
  • At least a 2:1 Bachelor's degree from any discipline is desired
  • Full-time roles only

Frequently asked questions

FAQ Question 1
FAQ Answer 1
What is Halo, and what makes it different from other customer service platforms? Halo is a unified customer service and IT service management platform. Where most tools charge separately for helpdesk, CRM and ITSM features, Halo combines them in a single configurable system, with omnichannel ticketing, SLA management, asset tracking and AI-assisted resolution included as standard. --- What types of teams use Halo? Halo is used by customer service, IT support and operations teams, typically in mid-market and enterprise organisations. It suits companies that have outgrown basic helpdesks and need configurable workflows, multi-department support or compliance-grade audit trails. --- How long does it take to go live? Most mid-market teams go live in 8–10 weeks. Complex enterprise environments typically take longer. Halo's team handles data mapping from your existing platform using pre-built migration tools, ensuring historical tickets, attachments, custom fields and audit trails are carried over intact. --- Does Halo replace our existing CRM, or does it sit alongside it? Either. Halo has native bi-directional synchronisation with major CRM platforms, allowing it to operate as your service layer without replacing your existing system. If you want to consolidate, it can also function as a full CRM. The Halo team will scope the right approach during your trial. --- How does Halo handle AI, and is our data safe? Halo AI operates within isolated tenant boundaries and your data is never used to train third-party models. Features include PII redaction, admin-level kill switches and full prompt and response audit logging, making it suitable for regulated industries. --- What does Halo cost, and how is it priced? Halo is priced per agent per month with no feature-tier paywalls, meaning everything is included. Pricing scales with team size rather than feature access. You can view pricing details at usehalo.com/pricing. --- How hard is it to configure and maintain? Most administrators are self-sufficient after implementation. Configuration uses visual builders rather than scripting, and every change is versioned, previewable and reversible, removing the need for professional services support for routine changes. --- Can Halo support multiple departments beyond customer service? Yes. Halo is used as an Enterprise Service Management platform across IT, HR, finance, facilities and legal teams, all within the same instance. Each department gets its own portal, workflows, SLAs and reporting while sharing underlying infrastructure and AI capabilities. --- Is there a free trial, and what does it include? Halo offers a structured trial with unlimited access to a pre-configured environment, including sample data, workflows and integrations. --- Does Halo have a mobile app? Yes. Halo has native iOS and Android apps for agents, supporting ticket management, notifications, time logging and approvals on the move. Field service and on-site support teams use it alongside the full browser-based interface. --- Does Halo include CSAT and customer feedback tools? Yes. Halo includes configurable CSAT surveys triggered automatically on ticket closure, with results tied to individual agents, teams and ticket categories. Scores feed directly into performance dashboards, enabling managers to identify trends, coach underperforming agents and report against service quality targets without third-party survey tools.
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