This means that all customers on standard list pricing will not only receive 5% off compounded at each ARR Milestone, but also be exempt to any increases due to inflation.
This is not a stunt, it’s our long-term goal designed around fairness and performance, ensuring that you always demand more from your enterprise service management solution. See how HALO continues growing rapidly each year while reducing license fees at the same time.
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Rising, unpredictable SaaS costs
Customers are faced with a high percentage increase on their license costs periodically to receive the same poor service year-on-year which completely erodes budget and trust in vendors. It’s become the new norm.
HALO exists to prove that better efficiency is possible at a fraction of the cost, giving customers predictable, shared savings. Our long-term approach allows us to approach pricing in a completely non-conventional way.
Falling standards under pressure to cut costs
Vendors gradually shave from service and feature quality or even cutting performance to squeeze targets that are worth investing into. In a world where businesses spend $1 in every $8 to keep their SaaS demands running, you would expect a reliability and trust.
HALO’s private ownership gives it the agility to focus on quality without having to protect margins. Our waiting list is an example of how we choose to sacrifice business income instead of providing a service that is not up to standard.
Tactical and deceptive pricing, irrational incentives
Industry pricing is opaque and tactical. The question has become “how much can we squeeze from each customer we sign?” instead of “how much is our product worth?”.
HALO charges based on the value we deliver. With the introduction of ARR Milestones, we get to give back as we grow to show the value you deliver.
High total cost of ownership (TCO)
Beyond license fees, customers pay for long implementations, heavy maintenance and ongoing developer overhead. That total cost is often far higher than the headline price.
HALO’s cost to deliver your service is made up of hosting and salaries. With an all-inclusive licensing model, there are no added costs. We add a margin to keep us growing, and that is all you’ll ever have to pay us.
Slow time-to-value & project friction
Legacy platforms take longer to implement and require expensive specialist work. Slow implementations delay benefit and increase labour costs.
HALO is built on the latest technology and designed to be low-to-no-code, which means we measure in weeks, not months or years – and you will never need dedicated developers.
Misaligned partner economics & accountability
Partner networks are key for service providers to maintain their work volume - with low margins and little control, they are less invested in outcomes and focus more quantity over quality.
HALO is increasingly partner-led, margins are one of the highest and all incentives are aligned to deliver the outcomes that customers expect.
A visible, published discount ladder: we apply reductions as Halo reaches company milestones. You see the numbers, the dates and the benefit - real savings, clearly delivered.
Discounts apply prospectively to the next renewal or a new agreement - no retro tricks.
Our partner programme shares more of the outcome, not just commission. When partners earn properly, they’re invested in your success, and deliver better results.
We won’t trade standards for growth. When demand spikes we protect quality (we’ll use waiting lists, not shortcuts) so the platform stays dependable.
As the market sees the value, we expect waiting lists - short term friction, long term benefit. Over time the market will settle, while we keep our pricing public and fair for everyone.
We will do whatever it takes to reach the point where customers recommend HALO to friends. Long-term fairness, performance and partnership shapes every decision.
No other vendor can do this. What's the catch?
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The
Way
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ESM that works for
you, not against you.
Try HALO for free today, the only platform to change the way the world works.