Here's why MSPs are upgrading to Halo from Autotask

Halo brings everything together in a single, all-inclusive licence, with no-code configuration, transparent pricing, and 24 hour in-house support designed to deliver real results from day one.
Stop stitching together your PSA stack
Autotask often relies on tools like IT Glue, Zomentum, and Harvest. HaloPSA delivers everything in one platform.
Move beyond Autotask’s limitations
Autotask is widely seen as entry-level, with limited depth across CRM, projects, and automation. HaloPSA removes those constraints.
Make time capture effortless
Autotask’s time entry is a known pain point. HaloPSA simplifies and automates time capture without needing external tools.
Use projects that actually scale
Autotask’s project module lacks maturity, leading many MSPs to adopt external tools. HaloPSA provides fully integrated project management.
More capability, no extra cost
Reduce spend on additional products and gain a more powerful, unified platform with HaloPSA included as standard.

Halo vs Autotask

Core Ticketing & Case Management
Multi-Channel Ticketing
SLA Management
Ticket Automation Workflows
Incident Management
Problem Management
Change Management
Self-Service Portal
Knowledge Base
AI / Chatbot
ITIL Alignment
Lead & Opportunity Management
Sales Pipeline
Contact Management
Quote Creation
Advanced CPQ
Sales Automation
Campaign Tracking
Sales Reporting
Automation & Workflow
Project Management
Task Management
Resource Planning
Time Tracking
Project Profitability
Self-Service & User Experience
Recurring Billing
Usage Billing
Billing Automation
Accounting Integration
Financial Reporting
Online Payments
SLA & Performance Management
Documentation Management
Advanced Dashboards
Customer Portal
Third-Party Integrations
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