Work across your IT stack without leaving Halo.

Junto brings your RMM, documentation, Microsoft 365, and other connected tools directly into your Halo workflow. Technicians can investigate issues, find answers, and take action across those systems from the ticket they’re already working on.

Junto combines ticket history, device information, documentation, and live system data to handle the initial investigation and help technicians resolve issues faster. Teams can work together with AI in a shared workspace, keeping everyone involved in the same investigation.

For repeatable work, Junto’s agentic runbooks automate triage, dispatch, and resolution across connected tools. Ticket QA helps catch missed steps and improve service quality, while automatic classification keeps ticket type, subtype, and priority current as tickets change.

Built by MSP operators, Junto helps teams spend less time switching tools, gathering information, and coordinating work, so they can spend more time solving problems.

Make every tech your best tech.