• Appointments/Tasks from ticket to multiple calendars, 2-way updating.

• Create appointments in calendar view whilst overseeing existing appointments.

• Each login has own colour for easy visual identification when scheduling.

• Add subject line independent of ticket content for clear directives.

• Reschedule appointments time, date and assignee in multiple areas.

• Extend or reduce the time of appointments from Calendars like Microsoft Exchange.

• Specify start date, start time, end date and end time of appointment.

• Adds appointments to a single central merged Halo calendar view.

• Alternative individual accounts in one screen for comparisons.

• Define active start and active end of the day.

• Print calendar view for reporting purposes, meetings, take on the road.

• Subject line, location and body with relevant ticket data using $variables.

• Auto-create calendar entries for actions on tickets, whilst adding notes.

• Import calendars from Microsoft Exchange for a true schedule overview.

• Choose number of days (past and future) to import into the calendar view.

• Set to PRIVATE outside of Halo, time booked out, but content stays hidden.

• Send e-mails so all kept informed of work assigned to/for them.

• Choose number of days to display in Calendar view, show/hide weekends.

• Change time intervals to 0.5 hour, 1 hour or 2 hour as needed in calendar.

• Include site address in location, and main entry note in calendar booking.

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