OuterMark is a domain and email security service for MSPs, built and run in the UK by Rosebud Cloud Solutions.

It checks what anyone can see about each client domain, from its email records to its website, and spots look-alike domains and exposed services. Each domain gets a score out of 100, with the reasons in plain English.

Managed DMARC takes a domain from p=none to p=reject in steps. It names every service that sends as the domain, so real email keeps arriving.

Posture Monitoring checks every domain again each night and tells you the day something changes. It all runs from one partner console, under your own brand.

The Halo integration puts this work in your service desk, where your engineers already are. When something changes on a client's domain, OuterMark opens a ticket in Halo against that client. Later updates go on the same ticket as private notes, so each issue stays in one thread.

You choose which events open a ticket, and the ticket type and note outcome we use. If you bill your clients for it in Halo, OuterMark can also keep one recurring invoice line per client in step with the number of domains we manage for them.

It connects through a Halo API application (Client ID and Secret), and we store the secret encrypted. The only things we write to Halo are those tickets and notes, and the quantity on that one invoice line.