Sendmarc
Integration
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Integration guide

Overview

Managing multiple clients, subscriptions, and support tasks can be challenging for MSPs. Sendmarc’s HaloPSA integration simplifies managing multiple clients, subscriptions, and support tasks by automating account mapping, billing, and service desk ticketing.

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Sendmarc protects organizations from email impersonation and phishing by enforcing advanced email authentication protocols. Our platform manages every aspect of DMARC, SPF, and DKIM – making it easy for your MSP to deliver secure, compliant, and trustworthy email communication to every client.

Features & Benefits

Account mapping

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Easily map Sendmarc accounts to HaloPSA customers to maintain a single source of truth. This ensures invoice details, account statuses, and client data are in sync.

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Product-package alignment

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Automatically align HaloPSA products with Sendmarc subscription plans. This creates consistency across your billing, sales, and support teams and simplifies service tracking.

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Automated billing

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Ensure every Sendmarc subscription is billed accurately and automatically. HaloPSA generates recurring invoices based on Sendmarc plan data - reducing manual effort and human error.

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Service desk ticketing

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Improve support efficiency with predefined ticket templates. Technicians can manage and close Sendmarc-related tickets directly in the HaloPSA platform.‍

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