What is

Halo is a UK-based software company creating smart, easy-to-use software that powers some of the world’s biggest organisations. You might have spotted us at the snooker, on football shirts, at Formula 1, or even just online. But what exactly do we do? Put simply, we help businesses manage their tasks, customer interactions, and internal operations better – quietly keeping everything running smoothly behind the scenes.

About Halo

Founded and proudly based in Suffolk, Halo is now the second most valuable software company in the UK.

With over 250 employees, we’ve grown rapidly into a trusted global provider – supporting businesses in more than 75 countries, including major brands like Microsoft and leading FTSE 100 companies.

We’re fully self-funded, privately owned, and customer-driven, meaning we put people and products first – always.

The features you need are always one tier up.

Per-agent pricing that punishes growth. The features you actually need, always one tier up. By renewal, you're paying enterprise prices for what should have been included.

Halo flips that model with our transparent pricing. Every capability, every user, one published price. The platform grows with you, not against you.
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One price, all features, included as standard.
Ticketing
Automation
AI & Copilot
Reporting
Asset Management
Integrations
SLA Management
Self-Service Portal
Competitor
Base
Growth
Pro
Enterprise
Enterprise
Enterprise
Enterprise
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What makes Halo different?

We're Privately Owned and Independent

We have no investors or external shareholders. Our decisions prioritise customers, employees, and products - not quarterly profits or short-term investor demands. This allows us to genuinely focus on long-term growth and great customer experiences.

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We Only Hire Graduates

Every employee at Halo begins as a graduate, college, or sixth-form leaver. We believe in potential and attitude over experience. Our graduates work alongside senior staff from day one, shaping the company's future and making an immediate impact.

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Flat Structure, True Collaboration

At Halo, ideas matter more than job titles. Everyone contributes equally, creating an atmosphere closer to a sports team than a corporate office. Graduates, new starters, and senior staff collaborate daily to drive our success.

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Transparent Pricing and Fair Contracts

No hidden fees, upsells, or complicated contracts. Our pricing is clear, predictable, and all-inclusive. We earn loyalty by providing genuine value - not by locking people into long-term deals.

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Built to Last

We’ve committed to staying privately owned and independent. No mergers, acquisitions, or private equity takeovers. This ensures we always prioritise customers, our team, and long-term quality, not quick financial gains.

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Ready to find out more?

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