
Stop wasting time switching screens during calls. Bubble pops up on-screen notifications with important customer details, eliminating the need to switch screens. You can focus on conversations, delivering a smoother customer experience, and save valuable time with Bubble's up-to-date information.
With the Halo CRM telephony connector, incoming and outgoing calls will generate on-screen notifications on your PC. These include customer information contained within Halo, and you also have the ability to open the Company Contact card directly from these notifications.
Bubble has a number of unique features. The information displayed in the pop-up, as well as the buttons themselves, can be fully customized based on the end user’s requirements. You also get the pop-up notification when a call is transferred to you from another colleague. By default, the Halo connector is equipped with the function to automatically log calls in the activity archive. If the phone number occurs more than once, it is possible to show multiple results with the ‘multi result functionality’ in Bubble.
The Halo connector is part of the Bubble telephony integration from Red Cactus and supports almost every phone system.
Bubble links over 90 telephony platforms with our cloud solution to deliver time and cost saving features like caller notification, instant click to dial, call logging and adding AI summaries of users telephony conversations directly to Halo. Customers love us because we have a very simple setup, no setup fee's, monthly rolling contract, and we work with their existing telephony system, saving them from having to rip there's out for a dedicated system.