PowerDMARC
Integration
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Integration guide

Overview

PowerDMARC is a leading email authentication and DMARC management platform trusted by MSSPs, enterprises, and government organizations worldwide. We help organizations protect their email domains from spoofing, phishing, and business email compromise by monitoring, analyzing, and enforcing DMARC, SPF, DKIM, BIMI, MTA-STS, and TLS-RPT policies, all from a single platform.

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For MSSPs managing email security across multiple clients, the PowerDMARC integration with HaloPSA brings both platforms together into a unified operational workflow. Instead of switching between systems to track client domains, manage billing, and respond to security incidents, your team gets a direct bridge between PowerDMARC's email threat intelligence and HaloPSA's service management capabilities.

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Once connected, client accounts are mapped between the two platforms, domain-based subscriptions are created and maintained automatically in HaloPSA, and DMARC security alerts are converted into HaloPSA tickets the moment they fire, giving your team immediate visibility and enabling faster incident response without any manual intervention.

Features & Benefits

Secure API Connection Connect via HaloPSA’s native OAuth2 API using a dedicated agent. Setup is fast and keeps credentials scoped to your environment, ensuring a clean audit trail without shared accounts. Customer Mapping Link PowerDMARC accounts to HaloPSA customers in a few clicks. This alignment ensures your team has a consistent, unified view of every client across both platforms.

Automated Billing Sync PowerDMARC tracks active domains and automatically updates HaloPSA subscription quantities. This removes the manual month-end workload and ensures your billing stays perfectly accurate.

Alert-to-Ticket Automation Turn DMARC alerts like DNS changes or failure thresholds into HaloPSA tickets instantly. Tickets include all necessary details, allowing your team to triage and resolve issues without leaving their existing service desk workflow.

Granular Control Customize alert rules for each customer and domain. You can also pre-assign ticket types, sites, and end users to ensure every incident lands in the right queue with full context. Real-Time Status The integration dashboard provides a live look at your connection health, mapped customers, and active alerts. You can monitor the entire system at a glance and make quick adjustments as needed.

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