Perisia Consulting is an IT service management consultancy headquartered in Budapest, Hungary, that has been transforming organisations across the public and private sectors since 2012.

For more than a decade we have delivered ITSM tool implementations and migrations, ongoing maintenance and support for live ITSM platforms, process and tool maturity assessments, health checks, roadmap definition, shared service centre setups and workforce leasing. Whether a client needs a single tool roll-out or a complete process design and implementation, we cover tools, processes, data and people.

We also support organisations through mergers and acquisitions, where service management systems, processes and data from separate businesses need to be integrated or migrated onto a single platform without disrupting day-to-day operations.

As a certified Halo ITSM partner, we bring that same delivery experience to Halo, supporting clients through licensing, consultancy, implementation and post-go-live support. Our consultants, solution architects and developers have long experience of enterprise ITSM platforms, which makes us well placed to guide organisations moving to Halo.

From our base in Central Europe we serve clients across Europe and the Middle East in telecommunications, energy, retail, and finance and banking.