We are an IT service provider based in Budapest, Hungary, established as a joint venture of Rheinmetall and 4iG. We are a young, fast-growing company with 230+ employees (end of 2026). We deliver services to our clients globally in German, English and Hungarian language, focusing mostly on CEE and DACH.

Halo services

- Service design and process consulting (ITIL v5)
- Implementation and configuration of HaloITSM, HaloCRM and HaloPSA
- Migration from ServiceNow and Jira Service Management
- Enterprise Service Management for IT, HR, Facilities and Finance
- Configuration of Halo’s AI features (triage, virtual agent, sentiment analysis)
- Ongoing operation of service management processes as a managed service,        with agreed service levels
- Halo consultants embedded in your team
- Post-go-live support, change management and continuous improvement, delivered on site or remotely

Background

- R4DS uses Halo for its own service operations
- Experience with ServiceNow, supporting migration projects
- Manufacturing and industrial IT environments are our primary domain
- Certified to ISO 9001 (quality management), ISO 27001 (information security) and ISO/IEC 20000-1 (IT service management)
- NIS2 compliance confirmed by an official regulatory audit