What is FedRAMP and why does it matter? FedRAMP (Federal Risk and Authorization Management Program) is the standardized U.S. government process for assessing and monitoring the security of cloud services. Federal agencies are generally required to use FedRAMP-authorized services, so certification is what makes a product eligible for federal contracts at all. --- What does FedRAMP Certified mean? FedRAMP Certified means a cloud service has been independently assessed and approved to meet the U.S. government's security requirements for handling federal data, and is authorized for use by federal agencies without needing a separate security review for each one. --- Is Halo FedRAMP Authorized? Yes, Halo has achieved FedRAMP Certification (Package ID FR2621445678), authorized at Class C (Moderate) under the FedRAMP 20x Program path, with an active Authority to Operate (ATO) from a federal agency. --- What FedRAMP impact level / class is HaloITSM authorized at? Halo is certified at Class C (Moderate) - the level appropriate for most non-critical federal government and public-sector data, covering the majority of civilian agency use cases. --- Does using Halo's FedRAMP Authorized offering cost more than the standard version? No, there is no price uplift for using Halo's FedRAMP Authorized environment. Federal, state, and local agencies pay the same price for Halo whether they use the standard commercial offering or the FedRAMP-certified environment - the security, compliance, and continuous monitoring that come with FedRAMP Certification are included at no additional cost. --- Can federal agencies use Halo today? Yes, because Halo holds an active FedRAMP ATO, federal agencies can adopt it and reuse the existing authorization package rather than starting a security review from scratch, which significantly shortens procurement timelines. --- How is Halo's security monitored on an ongoing basis? Halo is in the "Ongoing Certification" phase, meaning it undergoes continuous monitoring and reporting rather than a one-time review, keeping the authorization current over time. --- Does Halo work with state and local government as well as federal agencies? Yes, while FedRAMP itself is a federal program, many state, county, and municipal agencies also require or prefer FedRAMP-authorized vendors as a security benchmark, and Halo already serves numerous county, city, and state government clients.