MSP Nordics is Halo's authorized distributor for the Nordic region. For more than ten years, we have distributed best-in-class IT management software to managed service providers, internal IT departments, and service teams across Sweden, Norway, Denmark, Finland, and Iceland.

Halo is a broad and deep platform. Licensing it is the easy part. Getting it to match how your business actually runs is what decides whether the investment pays back. Most of the value sits in configuration — how tickets are routed, how time is captured, how billing reconciles against contracts, how the platform talks to the rest of your stack. That is where we spend our time.

What we do

Scoping and design. We map your current service delivery first — workflows, SLAs, billing model, team structure — and design the Halo configuration around it, rather than fitting your operation to a default tenant.

Migration. Moving off a legacy PSA or ITSM platform means moving ticket history, assets, contracts, and billing data without breaking continuity. We have run these migrations repeatedly and know where the data problems hide.

Integration. Halo sits at the center of an operational stack: RMM, endpoint security, documentation, automation, accounting, identity. We build and maintain those connections. Because we also distribute several of the leading tools in the Nordic MSP stack, we understand both sides of an integration — not only the Halo side.

Support and ongoing development. Our technical team works on Halo every day. When you raise a case, you reach engineers who already know your configuration, not a first-line queue.

Nordic by design

We operate only in the Nordics, and it shapes everything. Contracts and commercial terms are set up locally. Invoicing is in SEK, NOK, DKK, EUR, or ISK. Support is delivered in your own language, within your working day, by people in your time zone.

Ten years in this market means we understand it: how Nordic MSPs price and bill, how service desks are staffed here, which data residency and compliance questions come up in procurement, and what good service delivery looks like in this region. Across 250 customers we have built a body of Nordic best practice, and every new implementation starts from that baseline rather than from an empty tenant.

Who we work with

MSPs running managed services and billing at scale. Internal IT departments consolidating service management. Customer service and enterprise service teams extending Halo beyond IT. Sales and marketing teams using Halo as their CRM.

Start the conversation early

If you are evaluating Halo, the conversation worth having happened before the contract is signed — where Halo fits your requirements, and where it will take real work. We will tell you both.

info@mspnordics.se · +46 10-204 77 80

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