<style>p { margin: 0; }span.fr-emoticon.fr-emoticon-img { background-repeat: no-repeat !important; font-size: inherit; height: 1em; width: 1em; min-height: 20px; min-width: 20px; display: inline-block; margin: -0.1em 0.1em 0.1em; line-height: 1; vertical-align: middle; } span.fr-emoticon { font-weight: normal; font-family: "Apple Color Emoji", "Segoe UI Emoji", "NotoColorEmoji", "Segoe UI Symbol", "Android Emoji", "EmojiSymbols"; display: inline; line-height: 0; } blockquote { border-left: solid 2px #5e35b1; color: #5e35b1; margin-left:0; padding-left:5px;}blockquote blockquote{ border-color: #00bcd4; color: #00bcd4;}blockquote blockquote blockquote{ border-color: #43a047; color: #43a047;} table.grid{ border-collapse: collapse;} table.grid td, table.grid th { border: 1px solid #ddd;} .fr-fic.fr-dib{ display: block; margin: 5px auto;}.fr-fic.fr-dib.fr-fir{ text-align: right; margin: 5px 0 5px auto;}.fr-fic.fr-dib.fr-fil{ text-align: left; margin: 5px auto 5px 0;}.fr-fic.fr-dii{ float: none; margin: 5px auto;}.fr-fic.fr-dii.fr-fil{ float: left; margin: 5px auto;}.fr-fic.fr-dii.fr-fir{ float: right; margin: 5px auto;}img.fr-dib.fr-fir { margin-right: 0; text-align: right;}img.fr-dib.fr-fil { margin-left: 0; text-align: left;}img.fr-dib { margin: 5px auto; display: block; float: none;}img.fr-bordered { box-sizing: content-box; border: solid 5px #CCC;}img.fr-shadow { box-shadow: 10px 10px 5px 0px #cccccc;}img.fr-rounded { border-radius: 10px; -moz-border-radius: 10px; -webkit-border-radius: 10px; -moz-background-clip: padding; -webkit-background-clip: padding-box; background-clip: padding-box;}</style><p><strong>In this guide we will cover:</strong></p><p><strong>- Enabling Barcode Scanning</strong></p><p><strong>- Scanning Barcodes via the Web App</strong></p><p><strong>- Creating Barcodes for Existing Assets</strong></p><p><strong>- Scanning Barcodes via the Mobile App</strong></p><p><br></p><p><strong><br></strong></p><p><strong>Related Guides:</strong></p><ul><li style="font-weight: bold;"><a href="https://usehalo.com/haloitsm/guides/2428" target="_blank" rel="noopener noreferrer"><strong>Asset Management</strong></a></li><li style="font-weight: bold;"><a href="https://usehalo.com/haloitsm/guides/2391" target="_blank" rel="noopener noreferrer"><strong>Mobile App</strong></a></li></ul><p><br></p><p id="isPasted">Barcode scanning functionality can be enabled to create new Assets from existing barcodes, or barcodes can be generated by Halo from existing Assets.</p><p><br></p><p><strong><span style="font-size: 14pt;">Enabling Barcode Scanning</span></strong></p><p>In Configuration > Asset Management > General Settings, check the "Enable Scanners" option. Further options will show to decide the decoder to use for barcodes that are being scanned into Halo, as well as the option for an another matching field for the Mobile App (additional to inventory number).</p><p><br></p><p><img src="https://halo.haloservicedesk.com/api/attachment/image?token=eyJhbGciOiJIUzI1NiIsInR5cCI6IkpXVCJ9.eyJpZCI6IjhkYmMwODc4LWM1MDgtNGI4NC05ZjFmLWQyYTI2ZTFjNzE5NyJ9.xgR2Clgj19kJcKomOmPBV5qWITzOhociOBbLQ3l4m7w" class="fr-fic fr-fil fr-dib" width="738" height="206"></p><p><strong><span style="font-size: 10pt;">Fig 1. Barcode configuration.</span></strong></p><p><br></p><p><strong><span style="font-size: 14pt;">Scanning Barcodes via the Web App</span></strong></p><p id="isPasted">Navigate to the Assets area, hover over the three dots in the top right corner and the option to "Scan Barcode" will appear. This will bring up an on-screen camera. Ensure you allow your Halo instance to access your camera. </p><p><br></p><p>A barcode scanner can also be plugged into your device to use with this method.</p><p><br></p><p><img src="https://halo.haloservicedesk.com/api/attachment/image?token=eyJhbGciOiJIUzI1NiIsInR5cCI6IkpXVCJ9.eyJpZCI6IjljYmVjYjU5LTlkODYtNGFiMy04ZGNkLWNmZDJhOGE0MDU1NSJ9.PRFJPGRpGt8nLIGWGlgst7W8tsakVbhOG_k0d8CZsRA" class="fr-fic fr-fil fr-dib" width="1220" style="width: 1222px; height: 588.71px;" height="589"></p><p><strong><span style="font-size: 10pt;">Fig 2. Scan Barcode Action.</span></strong></p><p><br></p><p>Scan the barcode of the asset and the "New Asset" screen will dynamically appear.</p><p><br></p><p><strong><span style="font-size: 14pt;">Creating Barcodes for Existing Assets</span></strong></p><p id="isPasted">You can create barcodes for existing Assets. Select the checkboxes on the left of the asset, hover over "Edit" and select "Bulk Print".</p><p><br></p><p><img src="https://halo.haloservicedesk.com/api/attachment/image?token=eyJhbGciOiJIUzI1NiIsInR5cCI6IkpXVCJ9.eyJpZCI6IjdkNDViNTM0LTUyYjQtNDA1ZS04NmM2LWJiZDgzYWY2YTBmNSJ9.rrrIrS6Ru0CLnHisMbefTLvLwMdn6rlZzTKh0n96nvM" class="fr-fic fr-fil fr-dib" width="789" height="478"></p><p><strong><span style="font-size: 10pt;">Fig 3. Bulk Print Action.</span></strong></p><p><br></p><p>Choose a PDF Template to use.</p><p><br></p><p><img src="https://halo.haloservicedesk.com/api/attachment/image?token=eyJhbGciOiJIUzI1NiIsInR5cCI6IkpXVCJ9.eyJpZCI6ImFhMmQ5YmMzLTViNTMtNDhkZS05MzI0LWMzMDcwODViZGRlMiJ9.pd-jlHHXXMY71qloPucoc-GmL-mtFmVzDAp1t7CjFwE" class="fr-fic fr-fil fr-dib" width="705" height="246"></p><p><strong><span style="font-size: 10pt;">Fig 4. Selecting a PDF Template.</span></strong></p><p><br></p><p>The default one will create a PDF like the below.</p><p><br></p><p><img src="https://halo.haloservicedesk.com/api/attachment/image?token=eyJhbGciOiJIUzI1NiIsInR5cCI6IkpXVCJ9.eyJpZCI6IjBiZTg4OWQ0LWU0YmMtNDUyZi1iNWNiLWRiNzRjZGQzOWY4ZSJ9.Am2giyobZ73m7yf2yNyhivoUnGcsS6aK3mdk8Z74C34" class="fr-fic fr-fil fr-dib" width="656" height="472"></p><p><strong><span style="font-size: 10pt;">Fig 5. Example Asset barcodes.</span></strong></p><p><br></p><p>You can also create barcodes for singular assets by clicking into an Asset from the list, and using the "Generate PDF" button.</p><p><br></p><p><img src="https://halo.haloservicedesk.com/api/attachment/image?token=eyJhbGciOiJIUzI1NiIsInR5cCI6IkpXVCJ9.eyJpZCI6IjM5MTE1MjhkLWUzOTgtNDY5NS04MzQzLWMxODI5MzkxZDY3YiJ9.NJTC7Lvx-R6sBOzSIdwlbfFeOA6bADZvpUpQHwy2FY0" class="fr-fic fr-fil fr-dib" width="1209" style="width: 1211px; height: 313.503px;" height="314"></p><p><strong><span style="font-size: 10pt;">Fig 6. Generate singular barcodes.</span></strong></p><p><br></p><p id="isPasted">The default PDF template shown here will be the one set as the default from within Configuration > Asset Management > General Settings. A PDF Template of type "Asset" can be set here.</p><p><br></p><p><img src="https://halo.haloservicedesk.com/api/attachment/image?token=eyJhbGciOiJIUzI1NiIsInR5cCI6IkpXVCJ9.eyJpZCI6IjgyYTA3YTAzLTU4YTgtNGNmNS05MDcyLTlkMWQ4NzNiZTg3MCJ9.0J0mI95RWKFoXupElhuMJGCxixKRSETSxiWNFgM8Uws" class="fr-fic fr-fil fr-dib" width="256" height="211"></p><p><strong><span style="font-size: 10pt;">Fig 7. Asset Template defaults.</span></strong></p><p><br></p><p id="isPasted"><strong><span style="font-size: 14pt;">Scanning Barcodes via the Mobile App</span></strong></p><p>Asset barcodes can also be scanned in the Halo Mobile App to view existing Assets or create new ones. Opening the third area called "Assets" will initially show a list of asset types in the "Asset Types" tab at the top.</p><p><br></p><p><img src="https://halo.haloservicedesk.com/api/attachment/image?token=eyJhbGciOiJIUzI1NiIsInR5cCI6IkpXVCJ9.eyJpZCI6ImQwNTQzZDAwLTg4YWQtNDU3NC1hNDM5LTVhMjNkMTgzODg2MyJ9.lkzJQOsWVVo33tHRTKWv8jhFgT6gt9mNIbjQupTdTps" class="fr-fic fr-fil fr-dib" width="329" style="width: 331px; height: 716.136px;" height="716"></p><p><strong><span style="font-size: 10pt;">Fig 8. List of asset types.</span></strong></p><p><br></p><p>In the top right, selecting the barcode item will open the camera to be able to scan asset barcodes <strong><em>Note: The app will need camera permission to do so.</em></strong></p><p><br></p><p>If a barcode that is scanned that is not associated with an asset, it will prompt to create an asset from it. Selecting "Create a new Asset" will open the asset creation page in your mobile browser.</p><p><br></p><p><img src="https://halo.haloservicedesk.com/api/attachment/image?token=eyJhbGciOiJIUzI1NiIsInR5cCI6IkpXVCJ9.eyJpZCI6IjIxOTQ0YWRlLTk5NjUtNDZmOS05Y2EzLTgxNmMwOTk3NDUyZCJ9.ObUzA8ItQtNYc04Ga-PtjOlftwZH-4wYmAgEjrasqlU" class="fr-fic fr-fil fr-dib" width="338" style="width: 340px; height: 735.607px;" height="736"></p><p><strong><span style="font-size: 10pt;">Fig 9. Asset not found popup.</span></strong></p><p><br></p><p>If scanning an asset that already has that barcode associated with it, the options to either bookmark or view the asset will show. If the barcode scanner retrieves multiple Assets, it allows a selection between them.</p><p><br></p><p><img src="https://halo.haloservicedesk.com/api/attachment/image?token=eyJhbGciOiJIUzI1NiIsInR5cCI6IkpXVCJ9.eyJpZCI6IjNhMGMzOGQ0LWYyMGMtNDJiNC04MDFmLTgxMmNiMzhlMTdjMSJ9.VymrqTNX5a8o7iAadtMoRe-o9oqoMe74TKlhBKMA6WA" class="fr-fic fr-fil fr-dib" width="339" style="width: 341px; height: 737.771px;" height="738"></p><p><strong><span style="font-size: 10pt;">Fig 10. Asset found popup.</span></strong></p><p><br></p><p>Selecting "View" will open the asset's information. This is the same page that will appear if manually clicking into an asset from the list. Here you can view details about the asset, and associated attachments and tickets.</p><p><br></p><p><img src="https://halo.haloservicedesk.com/api/attachment/image?token=eyJhbGciOiJIUzI1NiIsInR5cCI6IkpXVCJ9.eyJpZCI6IjA1YzUwYmI3LTkwMDEtNDE1My1hMGU4LTQ2YzdmYzQ4MmE5NCJ9.bkfWS-wYO16t9P-ho_sR3dekammL1m3CO9e43X39Hxw" class="fr-fic fr-fil fr-dib" width="341" style="width: 343px; height: 742.098px;" height="742"></p><p><strong><span style="font-size: 10pt;">Fig 11. Asset details tab.</span></strong></p><p><br></p>
