How does Halo compare to Ivanti for enterprise IT service management? Halo delivers the complete ITIL 4 framework, AI-powered automation, comprehensive asset management and advanced workflow capability, all within a single all-inclusive licence. Every Halo capability is available from day one without navigating separate products or pricing tiers. The platform is configured by your own team through a no-code interface, removing the specialist dependency that often comes with complex enterprise service management tools. --- How long does it take to migrate from Ivanti to Halo? Most organisations transitioning from Ivanti to Halo are fully live within 3 to 4 months. Halo's onboarding teams and Certified Partners manage the entire process, including process mapping, data migration, workflow configuration and end-user training. Because Halo's no-code configuration model puts your team in control from day one, the transition is faster and less disruptive than moving between complex enterprise platforms. --- Is Halo easier to administer than Ivanti? Significantly. Halo is designed to be configured and administered by IT administrators, not specialist developers or certified platform consultants. Every aspect of the platform, including workflows, automations, forms, integrations and ticket types, is managed through a visual no-code interface. Your team can make changes independently, on its own timeline, without external dependency or upgrade risk. --- Does Halo include asset management and CMDB as standard? Yes. Halo includes a fully featured Asset Management and CMDB module in every licence, covering hardware, software, contracts and configuration items with relationship mapping, impact analysis and automated discovery integrations. There is no requirement to navigate product tiers or purchase additional modules to access full asset management capability. --- How does Halo's total cost of ownership compare to Ivanti? Halo's all-inclusive pricing model means one licence covers every feature, module, AI capability and integration, with no separate module fees, specialist administrator costs or professional services budget required. Organisations transitioning from Ivanti consistently report a significantly lower three-year total cost of ownership with Halo, with savings realised across licensing, implementation, training and ongoing administration. --- Does Halo work for regulated industries such as financial services and healthcare? Yes. Halo holds SOC 2 Type II, ISO 27001 and Cyber Essentials Plus certifications and is fully GDPR compliant, with UK and EU data residency options available. The platform is trusted by organisations in financial services, healthcare, public sector and legal sectors, all of which have stringent data governance and security requirements. --- Can Halo support multi-site and multi-team enterprise deployments? Yes. Halo supports complex, multi-geography enterprise deployments as standard. Multi-site, multi-language and multi-team configurations are all included within the core licence. Role-based access control, custom SLA frameworks and scalable automation allow each team and location to operate independently while maintaining organisation-wide visibility and governance. --- What AI capabilities does Halo include as standard? Halo includes intelligent ticket triage, auto-classification, AI-assisted knowledge suggestions, predictive ticket routing, automated resolution recommendations and AI-powered reporting, all included in every licence at no additional cost. These capabilities are active from day one with no separate configuration or licensing required, helping teams reduce manual effort and improve resolution times immediately. --- Can Halo scale to support large enterprise organisations? Halo supports enterprise customers managing tens of thousands of assets, millions of tickets annually and service desks spanning multiple countries and time zones. Multi-site, multi-language and multi-team configurations are included as standard, alongside role-based access control, custom SLA frameworks and scalable automation. As your organisation grows, whether through team expansion, new business units or a broader service scope, Halo scales with you. --- How is Halo priced? Halo uses a transparent, all-inclusive pricing model. One licence covers every feature, module, AI capability and integration, with no hidden costs, no product tiers to navigate and no separate budget required for implementation partners or specialist administrators. The result is a predictable total cost of ownership that organisations can plan around with confidence from the outset.