Frequently asked questions
FAQ Question 1

Why do businesses switch from HubSpot to Halo?
The most common reasons are cost, complexity, and feature access. HubSpot's hub-based model means businesses often pay for multiple products to cover sales, marketing, and service. Halo provides all three in one platform, with simpler implementation, in-house support, and no tier ceiling on features like AI, reporting, and automation.
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Is Halo a good alternative to HubSpot?
Yes. Halo is a fully unified CRM platform that includes sales, marketing, and customer service in a single licence, with no hubs to bolt on and no tiers to upgrade. Unlike HubSpot, every feature is available from day one at one predictable price, making it a strong alternative for growing businesses that want power without complexity.
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How does Halo's pricing compare to HubSpot?
For a team of 100, HubSpot's combined Sales and Service Hub licence exceeds £320,000 per year before implementation costs. Halo's all-inclusive licence for the same team is £67,200 per year, saving businesses over £63,000 in year one and more than £316,800 over five years.
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Does Halo include marketing features without a separate hub?
Yes. Halo includes email campaigns, automated sequences, audience segmentation, lead capture forms, and AI-powered insights all within the same licence. There is no separate Marketing Hub to purchase, and no additional cost to access these features.
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Does Halo include AI features as standard?
Yes. Halo includes AI across sales, marketing, and customer service as standard, with no upgrade required. HubSpot reserves AI capabilities for its Professional and Enterprise tiers, meaning smaller teams often go without unless they pay significantly more.
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How long does it take to implement Halo compared to HubSpot?
Halo's implementation is handled by an in-house team using a single, structured methodology, which typically gets teams live faster than HubSpot rollouts. HubSpot implementations frequently require external partners or specialist consultants, adding both time and cost to the process.
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Is Halo suitable for businesses already using HubSpot?
Yes. Halo is designed to be straightforward to migrate to, with data migration tools and a dedicated onboarding team that manages the transition. Many businesses switching from HubSpot find they consolidate multiple hub licences into a single Halo licence, reducing both cost and complexity.
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Does Halo offer better reporting than HubSpot?
Halo includes campaign dashboards and reporting as standard across all plans. HubSpot restricts advanced analytics to its Professional and Enterprise tiers. Halo also offers Power BI connectivity and hundreds of ready-made reports without requiring an upgrade.
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Is Halo's support better than HubSpot's?
Halo includes 24/7 in-house support as standard, with no tiered support model. HubSpot's support offering varies by plan, and onboarding is often handled through partners rather than directly. With Halo, every customer gets the same level of dedicated support from day one.
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Does Halo integrate with the same tools as HubSpot?
Halo offers 300+ native integrations including Outlook, Microsoft Teams, Slack, Shopify, and more, alongside an open API for custom connections. While HubSpot also has a large integration library, many of its deeper integrations are tied to higher-tier plans.