<style>p { margin: 0; }span.fr-emoticon.fr-emoticon-img { background-repeat: no-repeat !important; font-size: inherit; height: 1em; width: 1em; min-height: 20px; min-width: 20px; display: inline-block; margin: -0.1em 0.1em 0.1em; line-height: 1; vertical-align: middle; } span.fr-emoticon { font-weight: normal; font-family: "Apple Color Emoji", "Segoe UI Emoji", "NotoColorEmoji", "Segoe UI Symbol", "Android Emoji", "EmojiSymbols"; display: inline; line-height: 0; } blockquote { border-left: solid 2px #5e35b1; color: #5e35b1; margin-left:0; padding-left:5px;}blockquote blockquote{ border-color: #00bcd4; color: #00bcd4;}blockquote blockquote blockquote{ border-color: #43a047; color: #43a047;} table.grid{ border-collapse: collapse;} table.grid td, table.grid th { border: 1px solid #ddd;} .fr-fic.fr-dib{ display: block; margin: 5px auto;}.fr-fic.fr-dib.fr-fir{ text-align: right; margin: 5px 0 5px auto;}.fr-fic.fr-dib.fr-fil{ text-align: left; margin: 5px auto 5px 0;}.fr-fic.fr-dii{ float: none; margin: 5px auto;}.fr-fic.fr-dii.fr-fil{ float: left; margin: 5px auto;}.fr-fic.fr-dii.fr-fir{ float: right; margin: 5px auto;}</style><p>Added a new action system use called 'Azure Action', allowing for the ability to create Users in Azure and assign them to groups via system actions.</p>
<style>p { margin: 0; }span.fr-emoticon.fr-emoticon-img { background-repeat: no-repeat !important; font-size: inherit; height: 1em; width: 1em; min-height: 20px; min-width: 20px; display: inline-block; margin: -0.1em 0.1em 0.1em; line-height: 1; vertical-align: middle; } span.fr-emoticon { font-weight: normal; font-family: "Apple Color Emoji", "Segoe UI Emoji", "NotoColorEmoji", "Segoe UI Symbol", "Android Emoji", "EmojiSymbols"; display: inline; line-height: 0; } blockquote { border-left: solid 2px #5e35b1; color: #5e35b1; margin-left:0; padding-left:5px;}blockquote blockquote{ border-color: #00bcd4; color: #00bcd4;}blockquote blockquote blockquote{ border-color: #43a047; color: #43a047;} table.grid{ border-collapse: collapse;} table.grid td, table.grid th { border: 1px solid #ddd;} .fr-fic.fr-dib{ display: block; margin: 5px auto;}.fr-fic.fr-dib.fr-fir{ text-align: right; margin: 5px 0 5px auto;}.fr-fic.fr-dib.fr-fil{ text-align: left; margin: 5px auto 5px 0;}.fr-fic.fr-dii{ float: none; margin: 5px auto;}.fr-fic.fr-dii.fr-fil{ float: left; margin: 5px auto;}.fr-fic.fr-dii.fr-fir{ float: right; margin: 5px auto;}</style><p>A new action system use called 'Azure Action' is now available. </p><p><br></p><p><img data-fr-image-pasted="true" src="https://halo.haloservicedesk.com/api/attachment/image?token=eyJhbGciOiJIUzI1NiIsInR5cCI6IkpXVCJ9.eyJpZCI6IjZkMTk2YjVkLTEyNzMtNGVhZS05N2ZlLTFlNTI1NzQ5YTg3ZSJ9.vHGP0nfN9FxZanCvMSSUascJrZ0VNF2EpwrNl124d7I" class="fr-fic fr-fil fr-dib" width="488" height="148"></p><p><br></p><p id="isPasted">When this option is selected, a new "Azure Action" tab will show on the action configuration. Here you can select which Azure action you would like to perform, and which Azure connection you would like to use for the action. Connections setup in the Azure Active Directory Integration and also the Microsoft CSP Integration (HaloPSA) will show here.</p><p><br></p><p>If the connection you have chosen does not yet contain the necessary permissions to complete your selected Azure action, the required permissions will be listed as shown below. You must first add one of these permissions to your application in Azure and re-authorize the connection before the rest of the configuration options are made available.</p><p><br></p><p><img data-fr-image-pasted="true" src="https://halo.haloservicedesk.com/api/attachment/image?token=eyJhbGciOiJIUzI1NiIsInR5cCI6IkpXVCJ9.eyJpZCI6ImE3MmIzNGE1LTdhMWUtNDVlOC1iYzE4LWZmZDVhYzAyOTg0YyJ9.EcNbbxqRIKadUpdAX_3juWa5Z8QGIeQ-UpxRa74lZlg" class="fr-fic fr-fil fr-dib" width="982" style="width: 982px; height: 417.094px;" height="417.094"></p><p><br></p><p><br></p><p>Once your connection has the required permissions, you can configure input and output mappings. Input mappings allow you to map Halo Ticket/Action fields to Azure fields for the corresponding action:</p><p><br></p><p><img src="https://halo.haloservicedesk.com/api/attachment/image?token=eyJhbGciOiJIUzI1NiIsInR5cCI6IkpXVCJ9.eyJpZCI6IjMxODdjNzVhLTFhZmItNGI4NS04ZTZkLTk5Njg3YmEzMmUxNCJ9.Lkyrl8mUxi2Dp_NIemC8L140cY2-PBVx0OmkdtTZThc" class="fr-fic fr-fil fr-dib" width="720" style="width: 720px;" height="242"></p><p><br></p><p><span id="isPasted" style="color: rgb(0, 0, 0); font-family: sans-serif; font-size: 14px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; display: inline !important; float: none;">The Azure Action will be performed against the first Azure tenant which has been mapped to the Ticket's assigned Client. If you have multiple Azure tenants mapped to one Client, you can override which tenant the Action is performed against by creating an input mapping for the Azure Tenant field</span></p><p><br></p><p>Output mappings are only available when using the Create User Azure action, which allow you to map the ID of the created user to a ticket custom field. </p><p><br></p><p><img src="https://halo.haloservicedesk.com/api/attachment/image?token=eyJhbGciOiJIUzI1NiIsInR5cCI6IkpXVCJ9.eyJpZCI6Ijc1MzFiNTBlLTBlNDctNGY3NC04ODhiLTNhNWFhM2I4OTIwYyJ9.FeGwuwxw07OhqhoWYxzxkHv_XAFvoJ29NOyam-Zh2pE" class="fr-fic fr-fil fr-dib" width="710" style="width: 710px;" height="277"></p><p><br></p><p>By creating an output mapping for the id field, you can then use this in subsequent Azure actions. For example, an automation workflow can be created that first creates the Azure user, and then assigns them to a group.</p><p><br></p><p><img data-fr-image-pasted="true" src="https://halo.haloservicedesk.com/api/attachment/image?token=eyJhbGciOiJIUzI1NiIsInR5cCI6IkpXVCJ9.eyJpZCI6Ijc4OGY3MGU2LTVlZTUtNDExZi1hNDk5LWM1N2I5Y2ZlMTBhNiJ9.Y8SaNhzV9IEZZJUR-dKZ33Qfy89_I_wP5SQPtGpsmhg" class="fr-fic fr-fil fr-dib" width="805" height="130"></p><p><br></p><p>For use of more Azure actions make use of custom integration runbooks. </p>
