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</style><p id="isPasted"><strong>In this guide we will cover:</strong></p><p><strong>- What is the Intune Integration?</strong></p><p><strong>- Initial Azure Setup</strong></p><p><strong>- Configuring the integration in Halo</strong></p><p><strong>- Asset Types</strong></p><p><strong>- Users</strong></p><p><strong>- Field Mappings</strong></p><p><strong>- Importing</strong></p><p><strong>- Halo Integrator</strong></p><p><br></p><p><span style="font-size: 14pt; font-family: Arial, Helvetica, sans-serif;"><br></span></p><h2><span style="font-size: 14pt;"><strong>What is the Intune Integration?</strong></span></h2><p>This comprehensive guide walks you through setting up and configuring the Microsoft Intune integration with Halo. You'll learn how to:</p><ul><li>Register and configure your Azure application</li><li>Set up the integration in Halo</li><li>Configure field mappings and import settings</li><li>Manage ongoing synchronization</li></ul><p><span style="font-size: 11pt;">The Intune integration allows you to synchronize your Microsoft Intune-managed devices with Halo's asset management system. This integration enables:</span></p><ul><li style="font-size: 11pt;">Accurate device tracking in your Configuration Management Database (CMDB).</li><li style="font-size: 11pt;">Device linking to service desk tickets.</li><li style="font-size: 11pt;">Automated device information updates.</li><li style="font-size: 11pt;">Streamlined asset lifecycle management.</li><li style="font-size: 11pt;">Enhanced IT support capabilities.</li></ul><div><p><span style="font-size: 11pt;"><em><strong>Note: Regular synchronization ensures your service desk always has access to the most current device information, enabling more efficient support and accurate asset tracking.</strong></em></span></p><p><br></p><p><br></p><h2><span style="font-size: 14pt;"><strong>Initial Azure Setup</strong></span></h2><p><br></p><h3><span style="font-size: 12pt;"><strong>Registering Your Application</strong></span></h3><p><br></p><div style="margin-left: 20px;"><p style="margin-left: 20px;"><span style="font-size: 11pt;">1. Open your Azure portal and select App registrations > New registration.</span></p><p style="margin-left: 20px;"><span style="font-size: 11pt;">2. Give your application a sensible name.</span></p><p style="margin-left: 20px;"><span style="font-size: 11pt;">3. Ensure that supported account types is set to Single Tenant.</span></p><p style="margin-left: 20px;"><span style="font-size: 11pt;">4. If you are using the authorisation code authentication method, configure a redirect URI with the type of Web. The redirect URI used will differ depending on the version of Halo you are using.</span></p><p style="margin-left: 20px;"><br></p><ul><li style="font-size: 11pt;">On versions prior to v2.200 the following redirect URI will need to be used:</li><li style="font-size: 11pt;"><a data-fr-linked="true" href="https://YOURHALODOMAIN/azure/auth">https://YOURHALODOMAIN/azure/auth</a></li><li style="font-size: 11pt;">On versions v2.200+ you the following redirect URI will need to be used:</li><li style="font-size: 11pt;"><a data-fr-linked="true" href="https://YOURHALODOMAIN/authcallback">https://YOURHALODOMAIN/authcallback</a></li><li><span style="font-size: 11pt;">But the exact redirect URI you need can be found on the setup page for the integration in Halo.</span><br><img data-fr-image-pasted="true" src="https://halo.haloservicedesk.com/api/attachment/image?token=eyJhbGciOiJIUzI1NiIsInR5cCI6IkpXVCJ9.eyJpZCI6ImRmMTcwYTZhLWIwZTYtNDg3NC1iMzg4LTFjNDEyMDZmMWZkNiJ9.MoFdLMWStAZokCQc4AxiNCw2A9tEBUmfBrmzsAyIDww" width="614" height="537" data-darkreader-inline-color="" data-darkreader-inline-boxshadow="" data-darkreader-inline-bgcolor="" class="fr-fic fr-fil fr-dib"></li></ul></div><p style="box-sizing: inherit; margin: 0px 0px 0px 60px; line-height: 1.4285em; color: rgb(0, 0, 0); font-family: Poppins, sans-serif, Roboto; font-size: 14px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;" id="isPasted"><span style="box-sizing: inherit; font-size: 10pt;"><strong style="box-sizing: inherit; font-weight: bolder;">Fig 1. Registering an application on Azure </strong></span></p><div style="margin-left: 20px;"><br><p><strong style="box-sizing: inherit; font-weight: 700;"><span style="box-sizing: inherit; font-size: 11pt;"><em>Note: If you have disconnected to the integration and are reconnecting, if your Halo instance is on v2.200+ you will need to use the new redirect URI (<a data-fr-linked="true" href="https://yourhalodomain/authcallback" style="box-sizing: inherit; color: rgb(15, 97, 161); background-color: transparent; touch-action: manipulation; text-decoration: none; cursor: pointer; user-select: auto;">https://YOURHALODOMAIN/authcallback</a>).</em></span></strong></p><p><br></p><p style="margin-left: 20px;"><span style="font-size: 11pt;">5. Generate and store a client secret securely.</span><img data-fr-image-pasted="true" src="https://halo.haloservicedesk.com/api/attachment/image?token=eyJhbGciOiJIUzI1NiIsInR5cCI6IkpXVCJ9.eyJpZCI6ImNkMWI4YTZiLWFlMTItNGFjOS05OWMyLWI0MzIzNjJkNDQ0NSJ9._gISWQ8RN_anGqIvAtJXEF1P2FjPwWl8F2l9D3Pa53s" width="680" style="box-sizing: inherit; border-style: none; cursor: pointer; padding: 0px 1px; user-select: none; text-align: left; color: rgb(0, 0, 0); font-family: sans-serif; font-size: 14px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; width: 682px; height: 338.862px; max-width: none !important;" id="isPasted" class="fr-fil fr-dib" height="339"><img data-fr-image-pasted="true" src="https://halo.haloservicedesk.com/api/attachment/image?token=eyJhbGciOiJIUzI1NiIsInR5cCI6IkpXVCJ9.eyJpZCI6ImU4NmQ1ZGRmLTcyZTEtNGZhOC1hMzQxLTcxNTBmYjQ5MzA5NSJ9.35o2j4KdixM21VcVE0WLOe-PVuvKc6II9tRm6ss_BcQ" width="680" style="box-sizing: inherit; border-style: none; cursor: pointer; padding: 0px 1px; user-select: none; text-align: left; color: rgb(0, 0, 0); font-family: sans-serif; font-size: 14px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; max-width: none !important; width: 682px; height: 138.113px;" id="isPasted" class="fr-fil fr-dib" height="138"></p><p style="box-sizing: inherit; margin: 0px 0px 0px 20px; line-height: 1.4285em; color: rgb(0, 0, 0); font-family: Poppins, sans-serif, Roboto; font-size: 14px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;" id="isPasted"><span style="box-sizing: inherit; font-size: 10pt;"><strong style="box-sizing: inherit; font-weight: bolder;">Fig 2. Generating a new secret</strong></span></p><p style="box-sizing: inherit; margin: 0px; line-height: 1.4285em; color: rgb(0, 0, 0); font-family: Poppins, sans-serif, Roboto; font-size: 14px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;"><br></p><p style="margin-left: 20px;"><span style="font-size: 11pt;">6. Ensure your redirect URI is setup with the type of Web and is using the correct endpoint (/azure/auth or /authcallback)</span>. <img src="https://halo.haloservicedesk.com/api/attachment/image?token=eyJhbGciOiJIUzI1NiIsInR5cCI6IkpXVCJ9.eyJpZCI6IjY4YWIxYTdiLThiZjEtNDljZC05MTg0LTY0YmQ4NTM5ZmNiMCJ9.t-lYOguHA-LlSnWLF8FOGEz6zQ-qNoO-B2c5hl56RDE" class="fr-fic fr-fil fr-dib" width="674" style="width: 676px; height: 375.856px;" height="376"></p><p style="box-sizing: inherit; margin: 0px 0px 0px 20px; line-height: 1.4285em; color: rgb(0, 0, 0); font-family: Poppins, sans-serif, Roboto; font-size: 14px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;" id="isPasted"><span style="box-sizing: inherit; font-size: 10pt;"><strong style="box-sizing: inherit; font-weight: bolder;">Fig 3. Finding your redirect URI</strong></span></p><p><br></p><p style="margin-left: 20px;"><span style="font-size: 11pt;">7. Note down your App Registration's "Application (client) ID" and "Directory (tenant) ID" for Halo configuration detailed later in this article.<img src="https://halo.haloservicedesk.com/api/attachment/image?token=eyJhbGciOiJIUzI1NiIsInR5cCI6IkpXVCJ9.eyJpZCI6IjBmNWU3MjljLTJlNTYtNDA5YS1iZTRjLTQ0NTA3N2MyNDE1YyJ9.Acpi_y8AXKCSS_llda1ob2C0ULEBlz5r5LPAm98CrAk" class="fr-fic fr-fil fr-dib" width="680" style="width: 682px; height: 270.779px;" height="271"></span></p><p style="box-sizing: inherit; margin: 0px 0px 0px 20px; line-height: 1.4285em; color: rgb(0, 0, 0); font-family: Poppins, sans-serif, Roboto; font-size: 14px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;" id="isPasted"><span style="box-sizing: inherit; font-size: 10pt;"><strong style="box-sizing: inherit; font-weight: bolder;">Fig 4. Finding your Application ID</strong></span></p><p style="box-sizing: inherit; margin: 0px; line-height: 1.4285em; color: rgb(0, 0, 0); font-family: Poppins, sans-serif, Roboto; font-size: 14px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;"><br></p></div><div><h2><strong><span style="font-size: 14pt;">Configuring the integration in Halo</span></strong></h2><p><span style="font-size: 11pt;">Once you have registered your application in Azure, you can configure the integration in Halo:</span></p><br><span style="font-size: 11pt;">Navigate to Configuration > Integrations and enable the integration by finding the module, hovering over it and clicking the + icon.</span><div><span style="font-size: 11pt;"><img src="https://halo.haloservicedesk.com/api/attachment/image?token=eyJhbGciOiJIUzI1NiIsInR5cCI6IkpXVCJ9.eyJpZCI6IjFkMWNjYWJhLTk0OWYtNDUyZi05ODVjLTFkOTE5ZjdkN2YxYiJ9.WKksX1dneGewiOWW4wqDhGdO_CNjU9On5k260wLyH_M" class="fr-fic fr-fil fr-dib" width="138" height="146"></span></div></div><p style="box-sizing: inherit; margin: 0px; line-height: 1.4285em; color: rgb(0, 0, 0); font-family: Poppins, sans-serif, Roboto; font-size: 14px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;" id="isPasted"><span style="box-sizing: inherit; font-size: 10pt;"><strong style="box-sizing: inherit; font-weight: bolder;">Fig 5. Switching on the module</strong></span></p><div><br><span style="font-size: 11pt;">Navigate into the integration setup area by clicking the module button.</span><br><div><br></div><p><span style="font-size: 11pt;">Click "New" to create a new connection, and enter a name for your connection. Here you can also select your preferred authentication method and credential type. If you are unsure which credential type to use check out our article <a data-fr-linked="true" href="https://usehalo.com/halopsa/guides/2446" target="_blank" rel="noopener noreferrer">Authentication Methods for Microsoft Integrations</a>. The primary difference between the two authentication methods is the permission type to be applied to permissions against your App Registration.</span></p><p><br></p><div><img src="https://halo.haloservicedesk.com/api/attachment/image?token=eyJhbGciOiJIUzI1NiIsInR5cCI6IkpXVCJ9.eyJpZCI6IjNiNzJiNGM1LTA0ZTYtNGFkOC1iODBiLTNlMmQ1ZjdkNWY4NCJ9.KpzIlWr7VqKIOwugZm4KggIB0GB3Kz_4x5psqKVic6s" class="fr-fic fr-fil fr-dib" width="658" height="817"></div><p style="box-sizing: inherit; margin: 0px; line-height: 1.4285em; color: rgb(0, 0, 0); font-family: Poppins, sans-serif, Roboto; font-size: 14px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;" id="isPasted"><span style="box-sizing: inherit; font-size: 10pt;"><strong style="box-sizing: inherit; font-weight: bolder;">Fig 6. Choosing an Authentication Method </strong></span></p><br><span style="font-size: 11pt;">The permissions that need to be added to the Azure applications differ based on the authentication method you are using. The required permissions are outlined below. <br></span><br><span style="font-size: 11pt;">Client Credentials Authentication<br></span><ul><li style="font-size: 11pt;">Required API Permissions (Application):<ul style="font-size: initial;"><li style="font-size: 11pt;">DeviceManagementManagedDevices.Read.All</li><li style="font-size: 11pt;">User.Read.All</li></ul></li></ul><p><span style="font-size: 11pt;"><br></span></p><span style="font-size: 11pt;">Authorization Code Authentication</span><ul><li style="font-size: 11pt;">Required API Permissions (Delegated):<ul style="font-size: initial;"><li style="font-size: 11pt;">DeviceManagementManagedDevices.Read.All</li><li style="font-size: 11pt;">User.Read.All</li><li style="font-size: 11pt;">offline_access</li></ul></li></ul><p style="margin-left: 20px;"><strong data-pasted="true"><span style="font-size: 11pt;"><span style="color: rgb(235, 107, 86);">Important: When using the authorization code authentication method for the Intune integration, if you are also using the </span></span></strong><a href="https://usehalo.com/haloitsm/guides/1106" target="_blank" rel="noopener noreferrer"><strong data-pasted="true"><span style="font-size: 11pt;"><span style="color: rgb(235, 107, 86);">Microsoft Entra ID (Azure active Directory) integration </span></span></strong></a><strong data-pasted="true"><span style="font-size: 11pt;"><span style="color: rgb(235, 107, 86);">ensure the application configured for </span></span></strong><a href="https://usehalo.com/haloitsm/guides/1106" target="_blank" rel="noopener noreferrer"><strong data-pasted="true"><span style="font-size: 11pt;"><span style="color: rgb(235, 107, 86);">MS Entra</span></span></strong></a><strong data-pasted="true"><span style="font-size: 11pt;"><span style="color: rgb(235, 107, 86);"> has the following permission: DeviceManagementManagedDevices.Read.All (Delegated). If this permission is not assigned to your Entra application you will not be able to import assets from Intune. </span></span></strong></p><br><p><span style="font-size: 11pt;">Adding permissions to an App Registration in Azure:</span></p><p><br><img src="https://halo.haloservicedesk.com/api/attachment/image?token=eyJhbGciOiJIUzI1NiIsInR5cCI6IkpXVCJ9.eyJpZCI6ImRjNjYzYWRkLWE5YTItNDhkYy04MTA1LTdiZDJjMmJjZjI0NCJ9.FOGK8e89GX67EIu5_xsUEJPNirhcdu9bwa4j9jBLnFk" width="930" class="fr-fic fr-dii" style="width: 932px; height: 368.424px;" height="368"><img src="https://halo.haloservicedesk.com/api/attachment/image?token=eyJhbGciOiJIUzI1NiIsInR5cCI6IkpXVCJ9.eyJpZCI6IjAyYjRhYWVlLTk2NTQtNDhhMS1hZGJlLTgxMDcwMTYzYzA0ZCJ9.GxZD16GPSaovYGz7jqlLjRuo-IGeR9Fw3dRjGtfxjIg" width="609" style="width: 611px; height: 540.422px;" class="fr-fic fr-dib fr-fil" height="540"></p><p style="margin-left: 20px;"><strong><span style="font-size: 10pt;"> </span><span style="font-size: 11pt;"><span style="font-family: Arial, Helvetica, sans-serif;">Fig 7. Setting permissions in Azure</span></span></strong></p><span style="font-size: 11pt;"><br>You will then need to apply the Application Registration credentials previously noted from Azure into Halo.<br><br></span></div><p data-pasted="true"><span style="font-size: 11pt; color: rgb(0, 0, 0);">If you have connected instances, you will find the "</span><span style="font-size: 11pt;">Enabled for Instances</span><span style="font-size: 11pt; color: rgb(0, 0, 0);">" drop-down. Here you can choose which instances the integration is allowed to run in. </span><span style="font-size: 11pt;">This allows you to easily prevent imports in UAT environments as you no longer need to disable these integrations in UAT each time it is restored. By default this will be set to "Production only". </span></p><p><br></p><p><span style="font-size: 11pt;"><strong><em>Note: When updating the Instances the Integration is enabled in, the config change must be synced to the other instances before taking effect in the linked instances.</em></strong></span></p><div><span style="font-size: 11pt;"><br></span><div><img src="https://halo.haloservicedesk.com/api/attachment/image?token=eyJhbGciOiJIUzI1NiIsInR5cCI6IkpXVCJ9.eyJpZCI6ImEwZDFjY2NlLTU3MTUtNGUwOC04N2Y0LTkyYWZkZTVjMDY3OCJ9.gVBFA-F_2e7GWzm5GY9fwicEL62rECnQln7_h5EtvoE" class="fr-fic fr-fil fr-dib" width="622" style="width: 624px; height: 488.589px;" height="489"></div><div><p style="box-sizing: inherit; margin-top: 0px; margin-right: 0px; margin-bottom: 0px; line-height: 1.4285em; color: rgb(0, 0, 0); font-family: Poppins, sans-serif, Roboto; font-size: 14px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;"><span style="box-sizing: inherit; font-size: 10pt;"><strong style="box-sizing: inherit; font-weight: bolder;">Fig 8. Setting the App Registration credentials</strong></span></p></div><p><span style="font-size: 11pt;"><br></span></p><div><span style="font-size: 11pt;">Make sure you have saved this using the "Save" option. </span><br><br><span style="font-size: 11pt;">The authorization process will differ based on your chosen authentication method:<br><br></span><div><img src="https://halo.haloservicedesk.com/api/attachment/image?token=eyJhbGciOiJIUzI1NiIsInR5cCI6IkpXVCJ9.eyJpZCI6ImRlYzNjNWVkLTAzM2ItNDM3Yy1iOTQ5LTVkOGU1NmNkOTE3ZCJ9.bYRfFwEkzrxnsDkzKyNzV2vc6RqX3pQG7vHriIInTlo" width="750" style="width: 752px; height: 200.931px;" class="fr-fic fr-dii" height="201"><div style="box-sizing: inherit; font-size: 13px;"><p style="box-sizing: inherit; margin: 0px; line-height: 1.4285em; color: rgb(0, 0, 0); font-family: Poppins, sans-serif, Roboto; font-size: 14px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;"><span style="box-sizing: inherit; font-size: 10pt;"><strong style="box-sizing: inherit; font-weight: bolder;">Fig 9. Authorising the application </strong></span></p></div><span style="box-sizing: inherit; color: rgb(0, 0, 0); font-family: sans-serif; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; font-size: 11pt;"><strong style="box-sizing: inherit; font-weight: 700; color: rgb(0, 0, 0); font-family: sans-serif; font-size: 14.6667px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; letter-spacing: normal; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;" id="isPasted"><em style="box-sizing: inherit;">Note: Client Credentials is simpler to maintain as it doesn't depend on any specific user's permissions, but some organizations may have security policies that require user-based authentication through the Authorization Code flow.</em></strong><br></span><div><p><br></p></div><span style="font-size: 11pt;"><br></span></div></div><p><span style="font-size: 11pt;">For Client Credentials Authentication:</span></p><ul><li style="font-size: 11pt;">Clicking "Authorize Application" will validate your client ID and secret.</li><li style="font-size: 11pt;">No user interaction is required - this is a non-interactive flow.</li><li style="font-size: 11pt;">The system will verify that the credentials can obtain an access token with the required permissions.</li></ul><p><span style="font-size: 11pt;">For Authorization Code Authentication:</span></p><ul><li style="font-size: 11pt;">Clicking "Authorize Application" will redirect you to Microsoft's login page.</li><li style="font-size: 11pt;">An Intune administrator must sign in and consent to the requested permissions.</li><li style="font-size: 11pt;">The administrator must maintain their permissions for the integration to continue working.</li></ul><br><p><span style="font-size: 14pt;"><strong>Asset Types</strong> </span></p><p><span style="font-size: 11pt;">Under the Asset tab you can configure how assets are imported. When assets are imported from Intune into Halo they will create Halo assets. As assets in Halo are grouped by type and group, how groups and types are assigned to these assets will need to be configured. </span></p><p><br></p><p><img src="https://halo.haloservicedesk.com/api/attachment/image?token=eyJhbGciOiJIUzI1NiIsInR5cCI6IkpXVCJ9.eyJpZCI6IjQ4NzRmODk0LTIwZmItNGFjYS1hZjJkLTdlNDhlNTE3MmI0ZSJ9.Wso_9-HI8xwh6_VtHn40mYRFThawIeT-wU9ofF8RSuY" style="width: 753px; height: 400.031px;" width="751" class="fr-fic fr-dii" height="400"></p><p style="box-sizing: inherit; margin: 0px; line-height: 1.4285em; color: rgb(0, 0, 0); font-family: Poppins, sans-serif, Roboto; font-size: 14px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;" data-pasted="true"><span style="box-sizing: inherit; font-size: 10pt;"><strong style="box-sizing: inherit; font-weight: bolder;">Fig 10. Asset type configuration </strong></span></p><span style="box-sizing: inherit; color: rgb(0, 0, 0); font-family: sans-serif; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; font-size: 12pt;"><br></span><p><span style="font-size: 12pt;"><strong>Determining an Asset's type </strong></span></p><p><span style="font-size: 11pt;">If you would like all imported assets to have the same asset type when imported set the 'Determining an Asset's type' field to be 'use the same type for all Assets' then set the 'Default Asset Type' field to be the asset type you would like assets from Intune to be.</span></p><p><br></p><p><span style="font-size: 11pt;"><img src="https://halo.haloservicedesk.com/api/attachment/image?token=eyJhbGciOiJIUzI1NiIsInR5cCI6IkpXVCJ9.eyJpZCI6ImM3NDhlOTBjLTJmOTgtNDZmYi1iN2U3LTdlNmIwZTIyMmVlNSJ9.LIElst8gLiGuSJ--ZOiVJj-Vo3W-F6w4Q5TNrsChe6c" class="fr-fic fr-fil fr-dib" width="1187" style="width: 1189px; height: 318.907px;" height="319"></span></p><p><span style="box-sizing: inherit; font-size: 10pt;"><strong style="box-sizing: inherit; font-weight: bolder;">Fig 11. Use the same type for all Assets</strong></span></p><p><br></p><p><span style="font-size: 11pt;">If you would like all imported assets' types to be determined by a particular field, set the set the 'Determining an Asset's type' field to be 'Use a field to determine each Asset's type'. Then in 'Field for determining an Asset's type' choose the field you would like the type to depend on. The field you choose must contain the name of the desired asset type, if this name can be matched to an existing asset type in Halo, it will be assigned this asset type. If the name is not the same as an asset type in Halo, a new asset type will be created. Note that the names must be identical in order to match. This setting is used if you have a field in Intune that already determines an asset's type and you would like the types to be consistent between Halo and Intune. </span></p><p><br></p><p><span style="font-size: 11pt;"><img src="https://halo.haloservicedesk.com/api/attachment/image?token=eyJhbGciOiJIUzI1NiIsInR5cCI6IkpXVCJ9.eyJpZCI6ImZjOGUwYmRjLTcwNmMtNDU0ZC1hZmQxLTU5ZGZmYTEzNTA2ZSJ9.eXfojPl3blJANmnGa4q8lYi1RvC9jqCtLU0kc667T5A" class="fr-fic fr-fil fr-dib" width="1188" style="width: 1190px; height: 400.017px;" height="400"></span><span style="box-sizing: inherit; font-size: 10pt;"><strong style="box-sizing: inherit; font-weight: bolder;">Fig 12. U</strong><strong style="box-sizing: inherit; font-weight: bolder;">se a field to determine each Asset"s type</strong></span></p><p><span style="font-size: 11pt;">If you would like asset types to be determined by asset rules set the set the 'Determining an Asset's type' field to be 'Determine asset type using rules'. Now you will be able to set an asset's types based on rules, These rules are based on field values, and if matched will assign an asset to the chosen asset type. When creating a rule first add criteria for the rule, select the Halo field that you would like to base the criteria on, then set the rule type and the outcome needed in the field to match the rule. If an asset matches this rule it will be imported as this asset type. </span></p><p><span style="font-size: 11pt;"><br></span></p><p><span style="font-size: 11pt;">You will also need to set the asset group that new asset types are created under.</span></p><p><span style="font-size: 11pt;"><img src="https://halo.haloservicedesk.com/api/attachment/image?token=eyJhbGciOiJIUzI1NiIsInR5cCI6IkpXVCJ9.eyJpZCI6Ijc4NzYyN2RmLWM0MzEtNGY0Zi1hZWVlLWY2OTcyYmMwNDYzZiJ9.GGYZabKjFTF1njIl4SaKXkejiwMylD3p8zeDuo8t1G0" class="fr-fic fr-fil fr-dib" width="1191" style="width: 1193px; height: 485.407px;" height="485"></span></p><p style="box-sizing: inherit; margin: 0px; line-height: 1.4285em; color: rgb(0, 0, 0); font-family: Poppins, sans-serif, Roboto; font-size: 14px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;" data-pasted="true"><span style="box-sizing: inherit; font-size: 10pt;"><strong style="box-sizing: inherit; font-weight: bolder;">Fig 13. Determine Asset Type using rules</strong></span></p><p><br></p><p><span style="font-size: 11pt;">If you do not want asset types to be updated by Intune, disable the setting 'Do not Update Asset Types', other asset data will still sync but the type will not change. </span></p><p><span style="font-size: 11pt;"><br></span></p><p><span style="font-size: 14pt;"><strong>Users</strong></span></p><p><span style="font-size: 11pt;">If assets have been imported using Microsoft Entra they can be linked to users upon import. </span></p><p><br></p><p><img src="https://halo.haloservicedesk.com/api/attachment/image?token=eyJhbGciOiJIUzI1NiIsInR5cCI6IkpXVCJ9.eyJpZCI6ImEyYmMzOGQ2LTY5MjMtNDU4Ny1hYTBiLTYyYzk2YjRmZjkyNSJ9.oulV9kC9eVrEbvWIUJbdrPbEwyG9ocFVNjoGyrMKWsg" width="751" style="width: 753px; height: 325.678px;" class="fr-fic fr-dii" height="326"></p><p style="box-sizing: inherit; margin-top: 0px; margin-right: 0px; margin-bottom: 0px; line-height: 1.4285em; color: rgb(0, 0, 0); font-family: Poppins, sans-serif, Roboto; font-size: 14px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;"><span style="box-sizing: inherit; font-size: 10pt;"><strong style="box-sizing: inherit; font-weight: bolder;">Fig 14. Linking Users to assets</strong></span></p><p><br></p><p><span style="font-size: 11pt;">Under the 'Users' tab you can select which integration is used for user assignment, although you can still use Microsoft Entra to manage this but Intune is the recommended method as this will update relationship changes faster. </span></p><p><span style="font-size: 11pt;"><br></span></p><p><span style="font-size: 11pt;">You will then need to set the 'User Identifier' field, this is the field used to match the Halo user to the Intune user, this must be unique for each user. You can then choose if you would <span style="font-size: 11pt;" data-pasted="true">like</span> Halo Assets to be Unlinked from Users if no User match is not found, by selecting the "Unlink Halo Assets from Users if an Intune User match is not found" checkbox.</span></p><p><br></p><h3><span style="font-size: 14pt;"><strong>Field Mappings</strong></span></h3><p><br></p><p><span style="font-size: 11pt;">Configure how Intune device data maps to your Halo assets:</span></p><ol><li style="font-size: 11pt;">Select the "Field Mappings" tab.</li><li style="font-size: 11pt;">Map Intune fields to corresponding Halo asset fields.</li><li style="font-size: 11pt;">Configure any custom field mappings as needed.</li></ol><div><img src="https://halo.haloservicedesk.com/api/attachment/image?token=eyJhbGciOiJIUzI1NiIsInR5cCI6IkpXVCJ9.eyJpZCI6ImQ2OTYzYTJjLWY0ODYtNGVhOC1iODZiLTAzNzhmMWNiMTM3MyJ9.xt-iIa-q6tvqk5arx-kbQlAFgU5fKv_3DFuJtkUN1z8" width="787" style="width: 789px; height: 433.482px;" class="fr-fic fr-dii" height="433"></div><p style="box-sizing: inherit; margin: 0px; line-height: 1.4285em; color: rgb(0, 0, 0); font-family: Poppins, sans-serif, Roboto; font-size: 14px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;"><span style="box-sizing: inherit; font-size: 10pt;"><strong style="box-sizing: inherit; font-weight: bolder;">Fig 15. Field mappings</strong></span></p><p style="box-sizing: inherit; margin: 0px; line-height: 1.4285em; color: rgb(0, 0, 0); font-family: Poppins, sans-serif, Roboto; font-size: 14px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;"><span style="box-sizing: inherit; font-size: 10pt;"><strong style="box-sizing: inherit; font-weight: bolder;"> </strong></span><span style="box-sizing: inherit; color: rgb(0, 0, 0); font-family: sans-serif; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; font-size: 11pt;"><br></span></p><h3><strong><span style="font-size: 14pt;">Importing</span></strong></h3><p><span style="font-size: 11pt;">Configure how assets are imported:</span></p><p><span style="font-size: 11pt;">Under the "Imports" tab you can set the site allocation method, default site for assets without associated users, and choose an asset matching field to identify and match existing asset records. You can also set the imported software to match to licences based on name using the checkbox shown below. The final checkbox in the General Settings section allows you to exclude any assets that are managed by Microsoft Sense (Defender) from the import.</span></p><p><br></p><p><img src="https://halo.haloservicedesk.com/api/attachment/image?token=eyJhbGciOiJIUzI1NiIsInR5cCI6IkpXVCJ9.eyJpZCI6IjRjMTVlMWMxLWRmMjEtNDRiOC1hMTBlLTZiNWUwNTllOGJmNCJ9.T61HLdjQgeg2sTVUO1A15QOQZTq2_d6xPfuYrRjAQg8" class="fr-fic fr-fil fr-dib" width="792" style="width: 794px; height: 179.62px;" height="180"></p><p style="box-sizing: inherit; margin: 0px; line-height: 1.4285em; color: rgb(0, 0, 0); font-family: Poppins, sans-serif, Roboto; font-size: 14px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;" data-pasted="true"><span style="box-sizing: inherit; font-size: 10pt;"><strong style="box-sizing: inherit; font-weight: bolder;">Fig 16. Asset allocation </strong></span></p><p style="box-sizing: inherit; margin: 0px; line-height: 1.4285em; color: rgb(0, 0, 0); font-family: Poppins, sans-serif, Roboto; font-size: 14px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;"><br></p><p data-pasted="true"><span style="font-size: 11pt;">You can choose different methods of site allocation - whether by the user's site or the default. This can also be used so assets do not take the user's site upon sync for instance. <span style="font-size: 11pt;" data-pasted="true">When assets are imported from Intune, any software licences assigned to the assets will also be imported. These will be created as software licences against the asset in Halo. Asset software from Intune will match to existing software based on name. </span></span></p><p><br></p><p><img src="https://halo.haloservicedesk.com/api/attachment/image?token=eyJhbGciOiJIUzI1NiIsInR5cCI6IkpXVCJ9.eyJpZCI6ImJkNjBiZjkzLTZmMzYtNDcwNy04MDAyLTEwOThiZGExZTcxMCJ9.fkImAT82QqE8KjX0Da8EfciD4ix4JKTEjOw8tCbpxfI" width="605" class="fr-fic fr-dii" style="width: 607px; height: 193.06px;" height="193"></p><p style="box-sizing: inherit; margin: 0px; line-height: 1.4285em; color: rgb(0, 0, 0); font-family: Poppins, sans-serif, Roboto; font-size: 14px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;" data-pasted="true"><span style="box-sizing: inherit; font-size: 10pt;"><strong style="box-sizing: inherit; font-weight: bolder;">Fig 17. <span style="font-size: 10pt;" data-pasted="true"><strong>Site allocation for assets </strong></span></strong></span></p><p><br></p><p><span style="font-size: 11pt;">You can also choose to not create new Assets via the Intune integration. When this setting is <strong>disabled</strong>, any Assets being imported into Halo that do not match to an existing Asset will be created as a new Asset. </span></p><p><br></p><p><img src="https://halo.haloservicedesk.com/api/attachment/image?token=eyJhbGciOiJIUzI1NiIsInR5cCI6IkpXVCJ9.eyJpZCI6IjE2ODlmOGRiLTUzNGYtNDRiMS1iMGRmLWY0YTY2ZjY4NTI2NCJ9.4vFxXriVZIDD773ObO7HzbMpf1IcMixEqbqREsH7jsQ" class="fr-fic fr-fil fr-dib" width="398" style="width: 400px; height: 277.345px;" height="277"></p><p><strong>Fig 18. The setting to not allow creation of new Assets via the Intune integration</strong></p><p><br></p><p><br></p><p><span style="font-size: 11pt;">You can now set the status for imported assets under the statuses section. These can be set for new assets, assets when the managed device has been deleted from Intune, and assets when the managed device has been recovered (previously deleted). </span></p><p><br></p><p><img src="https://halo.haloservicedesk.com/api/attachment/image?token=eyJhbGciOiJIUzI1NiIsInR5cCI6IkpXVCJ9.eyJpZCI6ImJmOWFjOGIzLTY5Y2YtNDA4ZS05MTU1LWYyZWFlOTlkNDFmOCJ9.JDrHChek-r6m46ctMaaDLtd9HlAZ6-BKELiFFIVr7Uc" class="fr-fic fr-fil fr-dib" width="724" style="width: 726px; height: 278.466px;" height="278"></p><p style="box-sizing: inherit; margin: 0px; line-height: 1.4285em; color: rgb(0, 0, 0); font-family: Poppins, sans-serif, Roboto; font-size: 14px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;" data-pasted="true"><span style="box-sizing: inherit; font-size: 10pt;"><strong style="box-sizing: inherit; font-weight: bolder;">Fig 19. </strong></span><strong><span style="font-size: 10pt;">Status for imported assets</span></strong></p><p><br></p><p><span style="font-size: 11pt;">You can make assets inactive in Halo based on their last sync update to Halo. You can then set the Halo status they will be marked as once this day threshold is reached. For instance below, if not updated for 2 days the assets will be marked as "Inactive".</span></p><p><br></p><p><img src="https://halo.haloservicedesk.com/api/attachment/image?token=eyJhbGciOiJIUzI1NiIsInR5cCI6IkpXVCJ9.eyJpZCI6ImIxNGRhMzRhLTZiNTEtNGRjZC1iNzQ2LWFkZjNmZTA4ZGMyYyJ9.l5roQYi3jYCwGwKmBFhI8w1hmmAf9oGSq9h6zEzXPKw" class="fr-fic fr-dii"></p><div style="box-sizing: inherit; font-size: 13px;"><p style="box-sizing: inherit; margin-top: 0px; margin-right: 0px; margin-bottom: 0px; line-height: 1.4285em; color: rgb(0, 0, 0); font-family: Poppins, sans-serif, Roboto; font-size: 14px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;"><span style="box-sizing: inherit; font-size: 10pt;"><strong style="box-sizing: inherit; font-weight: bolder;">Fig 20. Time before an asset is made inactive </strong></span><span style="box-sizing: inherit; color: rgb(0, 0, 0); font-family: sans-serif; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; font-size: 11pt;"><br></span></p></div><p><br></p><p><strong><br></strong></p><p><span style="font-size: 14pt;"><strong>Halo Integrator</strong></span></p><p><span style="font-size: 11pt;">Assets can either be imported manually using the import button, or they can be imported/updated on a scheduled basis using the Halo integrator. </span></p><p><span style="font-size: 11pt;">To do this head to the 'Halo Integrator' tab within the integration setup page. Here you can enable the Halo integrator for each Organisations and Assets to have these entities import/update automatically on a schedule. </span></p><p><br></p><p><img src="https://halo.haloservicedesk.com/api/attachment/image?token=eyJhbGciOiJIUzI1NiIsInR5cCI6IkpXVCJ9.eyJpZCI6Ijk4ZjcwYTJhLWQyZTAtNGM5OS04MDcwLWRlM2VkZTIyNWYzNCJ9.OvJWPvgpQ0qE4rHFHZJvSq8fV1Fd1U8bgHeBu1hmKUU" class="fr-fic fr-fil fr-dib" width="949" height="243"><strong><span style="font-size: 11pt;">Fig 21. Halo integrator for integration</span></strong></p><p><span style="font-size: 11pt;"><br></span></p><p><span style="font-size: 11pt;">Check Enable the Halo Integrator for this Intune connection' to enable the sync. Once enabled assets will be imported/updated on a daily basis. </span></p><p><span style="font-size: 11pt;"><br></span></p><p><span style="font-size: 11pt;"><strong><em>Note: If you are On-Prem or would like the integrator to run more regularly you will need to first download the integrator. </em></strong></span></p></div></div>
