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</style><p><strong>In this guide we will cover:</strong></p><p><strong>- Sharing a Dashboard to the Portal</strong></p><p><strong>- Publishing a Dashboard</strong></p><p><br></p><p><br></p><p><strong><span style="font-size: 14pt;">Sharing a Dashboard to the Portal</span></strong></p><p>Configuration > Reporting > Dashboards > *Click New* </p><p><br></p><p>When configuring an in-app dashboard</p><p><img src="https://halo.haloservicedesk.com/api/attachment/image?token=eyJhbGciOiJIUzI1NiIsInR5cCI6IkpXVCJ9.eyJpZCI6ImZiMTBiZWI3LTcxYWQtNGJjOS04Nzg2LTE3MGJmMDM2Y2E5MSJ9.DArDuIwhw0IlW1DuwnzLxIThSdQqkUbY3NfMmZ7MhU0" class="fr-fic fr-fil fr-dib" width="172" height="70"></p><p><strong><span style="font-size: 10pt;">Fig 1. Dashboard Type</span></strong></p><p><br></p><p>You can use the User Access tab to determine who can see the dashboard on the Self Service Portal. This can be allowed based on the user or their site, organisation or department:</p><p><br></p><p><img src="https://halo.haloservicedesk.com/api/attachment/image?token=eyJhbGciOiJIUzI1NiIsInR5cCI6IkpXVCJ9.eyJpZCI6ImUxNmIzYTZmLWVlNGEtNDkyNi05YWEzLTViMDc1OTFlYmExYiJ9.ZuWVWmVGxDn7BketppChlqi5u8CHJ6vNsNzfY9YC5MY" class="fr-fic fr-fil fr-dib" width="997" style="width: 999px; height: 581.294px;" height="581"></p><p><strong><span style="font-size: 10pt;">Fig 2. User Access</span></strong></p><p><br></p><p>You can then add the 'My Dashboards' button to the portal in Self Service Portal Configuration (Configuration > Self Service Portal > Add > My Dashboards) to allow users to view a list of all their dashboards.</p><p><br></p><p><strong><span style="font-size: 14pt;">Publishing a Dashboard</span></strong></p><p>Alternatively, you can publish the dashboard with a specific link, so that users can go directly to the dashboard, regardless of the user access permissions. If anonymous portal access is allowed, this link will allow them to view the dashboard without logging in:</p><p><img src="https://halo.haloservicedesk.com/api/attachment/image?token=eyJhbGciOiJIUzI1NiIsInR5cCI6IkpXVCJ9.eyJpZCI6ImQ5MTg4OTdmLWVkZjYtNDM0My1iM2FiLWZmOWFmZmVjMTk3OCJ9.R5j19yBGDy_E3L_-ie-0eru08FWetZbhcgVzucQgRVg" class="fr-fic fr-fil fr-dib" style="width: 803px;" width="803" height="513"></p><p><strong><span style="font-size: 10pt;">Fig 3. Publishing the Dashboard</span></strong></p>