<div><style>p { margin: 0; }span.fr-emoticon.fr-emoticon-img { background-repeat: no-repeat !important; font-size: inherit; height: 1em; width: 1em; min-height: 20px; min-width: 20px; display: inline-block; margin: -0.1em 0.1em 0.1em; line-height: 1; vertical-align: middle; } span.fr-emoticon { font-weight: normal; font-family: "Apple Color Emoji", "Segoe UI Emoji", "NotoColorEmoji", "Segoe UI Symbol", "Android Emoji", "EmojiSymbols"; display: inline; line-height: 0; } blockquote { border-left: solid 2px #5e35b1; color: #5e35b1; margin-left:0; padding-left:5px;}blockquote blockquote{ border-color: #00bcd4; color: #00bcd4;}blockquote blockquote blockquote{ border-color: #43a047; color: #43a047;} table.grid{ border-collapse: collapse;} table.grid td, table.grid th { border: 1px solid #ddd;} .fr-fic.fr-dib{ display: block; margin: 5px auto;}.fr-fic.fr-dib.fr-fir{ text-align: right; margin: 5px 0 5px auto;}.fr-fic.fr-dib.fr-fil{ text-align: left; margin: 5px auto 5px 0;}.fr-fic.fr-dii{ float: none; margin: 5px auto;}.fr-fic.fr-dii.fr-fil{ float: left; margin: 5px auto;}.fr-fic.fr-dii.fr-fir{ float: right; margin: 5px auto;}img.fr-dib.fr-fir { margin-right: 0; text-align: right;}img.fr-dib.fr-fil { margin-left: 0; text-align: left;}img.fr-dib { margin: 5px auto; display: block; float: none;}img.fr-bordered { box-sizing: content-box; border: solid 5px #CCC;}img.fr-shadow { box-shadow: 10px 10px 5px 0px #cccccc;}img.fr-rounded { border-radius: 10px; -moz-border-radius: 10px; -webkit-border-radius: 10px; -moz-background-clip: padding; -webkit-background-clip: padding-box; background-clip: padding-box;}</style><style> p { margin: 0; } span.fr-emoticon.fr-emoticon-img { background-repeat: no-repeat !important; font-size: inherit; height: 1em; width: 1em; min-height: 20px; min-width: 20px; display: inline-block; margin: -0.1em 0.1em 0.1em; line-height: 1; vertical-align: middle; } span.fr-emoticon { font-weight: normal; font-family: "Apple Color Emoji", "Segoe UI Emoji", "NotoColorEmoji", "Segoe UI Symbol", "Android Emoji", "EmojiSymbols"; display: inline; line-height: 0; } blockquote { border-left: solid 2px #5e35b1; color: #5e35b1; margin-left: 0; padding-left: 5px; } blockquote blockquote { border-color: #00bcd4; color: #00bcd4; } blockquote blockquote blockquote { border-color: #43a047; color: #43a047; } table.grid { border-collapse: collapse; } table.grid td, table.grid th { border: 1px solid #ddd; } .fr-fic.fr-dib { display: block; margin: 5px auto; } .fr-fic.fr-dib.fr-fir { text-align: right; margin: 5px 0 5px auto; } .fr-fic.fr-dib.fr-fil { text-align: left; margin: 5px auto 5px 0; } .fr-fic.fr-dii { float: none; margin: 5px auto; } .fr-fic.fr-dii.fr-fil { float: left; margin: 5px auto; } .fr-fic.fr-dii.fr-fir { float: right; margin: 5px auto; } img.fr-dib.fr-fir { margin-right: 0; text-align: right; } img.fr-dib.fr-fil { margin-left: 0; text-align: left; } img.fr-dib { margin: 5px auto; display: block; float: none; } img.fr-bordered { box-sizing: content-box; border: solid 5px #CCC; } img.fr-shadow { box-shadow: 10px 10px 5px 0px #cccccc; } img.fr-rounded { border-radius: 10px; -moz-border-radius: 10px; -webkit-border-radius: 10px; -moz-background-clip: padding; -webkit-background-clip: padding-box; background-clip: padding-box; } </style><p><strong><span style="font-size: 11pt;">Configuration &gt; Self Service Portal</span></strong></p><p><span style="font-size: 11pt;"><br></span></p><p><span style="font-size: 11pt;"><strong>Related Guides:</strong></span></p><ul><li style="font-size: 11pt;"><a href="https://usehalo.com/haloitsm/guides/1993/" rel="noopener noreferrer" target="_blank"><strong>Self Service Portal</strong></a></li></ul></div>

<style>p { margin: 0; }span.fr-emoticon.fr-emoticon-img { background-repeat: no-repeat !important; font-size: inherit; height: 1em; width: 1em; min-height: 20px; min-width: 20px; display: inline-block; margin: -0.1em 0.1em 0.1em; line-height: 1; vertical-align: middle; } span.fr-emoticon { font-weight: normal; font-family: "Apple Color Emoji", "Segoe UI Emoji", "NotoColorEmoji", "Segoe UI Symbol", "Android Emoji", "EmojiSymbols"; display: inline; line-height: 0; } blockquote { border-left: solid 2px #5e35b1; color: #5e35b1; margin-left:0; padding-left:5px;}blockquote blockquote{ border-color: #00bcd4; color: #00bcd4;}blockquote blockquote blockquote{ border-color: #43a047; color: #43a047;} table.grid{ border-collapse: collapse;} table.grid td, table.grid th { border: 1px solid #ddd;} .fr-fic.fr-dib{ display: block; margin: 5px auto;}.fr-fic.fr-dib.fr-fir{ text-align: right; margin: 5px 0 5px auto;}.fr-fic.fr-dib.fr-fil{ text-align: left; margin: 5px auto 5px 0;}.fr-fic.fr-dii{ float: none; margin: 5px auto;}.fr-fic.fr-dii.fr-fil{ float: left; margin: 5px auto;}.fr-fic.fr-dii.fr-fir{ float: right; margin: 5px auto;}img.fr-dib.fr-fir { margin-right: 0; text-align: right;}img.fr-dib.fr-fil { margin-left: 0; text-align: left;}img.fr-dib { margin: 5px auto; display: block; float: none;}img.fr-bordered { box-sizing: content-box; border: solid 5px #CCC;}img.fr-shadow { box-shadow: 10px 10px 5px 0px #cccccc;}img.fr-rounded { border-radius: 10px; -moz-border-radius: 10px; -webkit-border-radius: 10px; -moz-background-clip: padding; -webkit-background-clip: padding-box; background-clip: padding-box;}</style><style> p { margin: 0; } span.fr-emoticon.fr-emoticon-img { background-repeat: no-repeat !important; font-size: inherit; height: 1em; width: 1em; min-height: 20px; min-width: 20px; display: inline-block; margin: -0.1em 0.1em 0.1em; line-height: 1; vertical-align: middle; } span.fr-emoticon { font-weight: normal; font-family: "Apple Color Emoji", "Segoe UI Emoji", "NotoColorEmoji", "Segoe UI Symbol", "Android Emoji", "EmojiSymbols"; display: inline; line-height: 0; } blockquote { border-left: solid 2px #5e35b1; color: #5e35b1; margin-left: 0; padding-left: 5px; } blockquote blockquote { border-color: #00bcd4; color: #00bcd4; } blockquote blockquote blockquote { border-color: #43a047; color: #43a047; } table.grid { border-collapse: collapse; } table.grid td, table.grid th { border: 1px solid #ddd; } .fr-fic.fr-dib { display: block; margin: 5px auto; } .fr-fic.fr-dib.fr-fir { text-align: right; margin: 5px 0 5px auto; } .fr-fic.fr-dib.fr-fil { text-align: left; margin: 5px auto 5px 0; } .fr-fic.fr-dii { float: none; margin: 5px auto; } .fr-fic.fr-dii.fr-fil { float: left; margin: 5px auto; } .fr-fic.fr-dii.fr-fir { float: right; margin: 5px auto; } img.fr-dib.fr-fir { margin-right: 0; text-align: right; } img.fr-dib.fr-fil { margin-left: 0; text-align: left; } img.fr-dib { margin: 5px auto; display: block; float: none; } img.fr-bordered { box-sizing: content-box; border: solid 5px #CCC; } img.fr-shadow { box-shadow: 10px 10px 5px 0px #cccccc; } img.fr-rounded { border-radius: 10px; -moz-border-radius: 10px; -webkit-border-radius: 10px; -moz-background-clip: padding; -webkit-background-clip: padding-box; background-clip: padding-box; } </style><style> p { margin: 0; } span.fr-emoticon.fr-emoticon-img { background-repeat: no-repeat !important; font-size: inherit; height: 1em; width: 1em; min-height: 20px; min-width: 20px; display: inline-block; margin: -0.1em 0.1em 0.1em; line-height: 1; vertical-align: middle; } span.fr-emoticon { font-weight: normal; font-family: "Apple Color Emoji", "Segoe UI Emoji", "NotoColorEmoji", "Segoe UI Symbol", "Android Emoji", "EmojiSymbols"; display: inline; line-height: 0; } blockquote { border-left: solid 2px #5e35b1; color: #5e35b1; margin-left: 0; padding-left: 5px; } blockquote blockquote { border-color: #00bcd4; color: #00bcd4; } blockquote blockquote blockquote { border-color: #43a047; color: #43a047; } table.grid { border-collapse: collapse; } table.grid td, table.grid th { border: 1px solid #ddd; } .fr-fic.fr-dib { display: block; margin: 5px auto; } .fr-fic.fr-dib.fr-fir { text-align: right; margin: 5px 0 5px auto; } .fr-fic.fr-dib.fr-fil { text-align: left; margin: 5px auto 5px 0; } .fr-fic.fr-dii { float: none; margin: 5px auto; } .fr-fic.fr-dii.fr-fil { float: left; margin: 5px auto; } .fr-fic.fr-dii.fr-fir { float: right; margin: 5px auto; } img.fr-dib.fr-fir { margin-right: 0; text-align: right; } img.fr-dib.fr-fil { margin-left: 0; text-align: left; } img.fr-dib { margin: 5px auto; display: block; float: none; } img.fr-bordered { box-sizing: content-box; border: solid 5px #CCC; } img.fr-shadow { box-shadow: 10px 10px 5px 0px #cccccc; } img.fr-rounded { border-radius: 10px; -moz-border-radius: 10px; -webkit-border-radius: 10px; -moz-background-clip: padding; -webkit-background-clip: padding-box; background-clip: padding-box; } </style><style> p { margin: 0; } span.fr-emoticon.fr-emoticon-img { background-repeat: no-repeat !important; font-size: inherit; height: 1em; width: 1em; min-height: 20px; min-width: 20px; display: inline-block; margin: -0.1em 0.1em 0.1em; line-height: 1; vertical-align: middle; } span.fr-emoticon { font-weight: normal; font-family: "Apple Color Emoji", "Segoe UI Emoji", "NotoColorEmoji", "Segoe UI Symbol", "Android Emoji", "EmojiSymbols"; display: inline; line-height: 0; } blockquote { border-left: solid 2px #5e35b1; color: #5e35b1; margin-left: 0; padding-left: 5px; } blockquote blockquote { border-color: #00bcd4; color: #00bcd4; } blockquote blockquote blockquote { border-color: #43a047; color: #43a047; } table.grid { border-collapse: collapse; } table.grid td, table.grid th { border: 1px solid #ddd; } .fr-fic.fr-dib { display: block; margin: 5px auto; } .fr-fic.fr-dib.fr-fir { text-align: right; margin: 5px 0 5px auto; } .fr-fic.fr-dib.fr-fil { text-align: left; margin: 5px auto 5px 0; } .fr-fic.fr-dii { float: none; margin: 5px auto; } .fr-fic.fr-dii.fr-fil { float: left; margin: 5px auto; } .fr-fic.fr-dii.fr-fir { float: right; margin: 5px auto; } img.fr-dib.fr-fir { margin-right: 0; text-align: right; } img.fr-dib.fr-fil { margin-left: 0; text-align: left; } img.fr-dib { margin: 5px auto; display: block; float: none; } img.fr-bordered { box-sizing: content-box; border: solid 5px #CCC; } img.fr-shadow { box-shadow: 10px 10px 5px 0px #cccccc; } img.fr-rounded { border-radius: 10px; -moz-border-radius: 10px; -webkit-border-radius: 10px; -moz-background-clip: padding; -webkit-background-clip: padding-box; background-clip: padding-box; } </style><style> p { margin: 0; } span.fr-emoticon.fr-emoticon-img { background-repeat: no-repeat !important; font-size: inherit; height: 1em; width: 1em; min-height: 20px; min-width: 20px; display: inline-block; margin: -0.1em 0.1em 0.1em; line-height: 1; vertical-align: middle; } span.fr-emoticon { font-weight: normal; font-family: "Apple Color Emoji", "Segoe UI Emoji", "NotoColorEmoji", "Segoe UI Symbol", "Android Emoji", "EmojiSymbols"; display: inline; line-height: 0; } blockquote { border-left: solid 2px #5e35b1; 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-webkit-border-radius: 10px; -moz-background-clip: padding; -webkit-background-clip: padding-box; background-clip: padding-box; } </style><style> p { margin: 0; } span.fr-emoticon.fr-emoticon-img { background-repeat: no-repeat !important; font-size: inherit; height: 1em; width: 1em; min-height: 20px; min-width: 20px; display: inline-block; margin: -0.1em 0.1em 0.1em; line-height: 1; vertical-align: middle; } span.fr-emoticon { font-weight: normal; font-family: "Apple Color Emoji", "Segoe UI Emoji", "NotoColorEmoji", "Segoe UI Symbol", "Android Emoji", "EmojiSymbols"; display: inline; line-height: 0; } blockquote { border-left: solid 2px #5e35b1; color: #5e35b1; margin-left: 0; padding-left: 5px; } blockquote blockquote { border-color: #00bcd4; color: #00bcd4; } blockquote blockquote blockquote { border-color: #43a047; color: #43a047; } table.grid { border-collapse: collapse; } table.grid td, table.grid th { border: 1px solid #ddd; } .fr-fic.fr-dib { display: block; margin: 5px auto; } .fr-fic.fr-dib.fr-fir { text-align: right; 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vertical-align: middle; } span.fr-emoticon { font-weight: normal; font-family: "Apple Color Emoji", "Segoe UI Emoji", "NotoColorEmoji", "Segoe UI Symbol", "Android Emoji", "EmojiSymbols"; display: inline; line-height: 0; } blockquote { border-left: solid 2px #5e35b1; color: #5e35b1; margin-left: 0; padding-left: 5px; } blockquote blockquote { border-color: #00bcd4; color: #00bcd4; } blockquote blockquote blockquote { border-color: #43a047; color: #43a047; } table.grid { border-collapse: collapse; } table.grid td, table.grid th { border: 1px solid #ddd; } .fr-fic.fr-dib { display: block; margin: 5px auto; } .fr-fic.fr-dib.fr-fir { text-align: right; margin: 5px 0 5px auto; } .fr-fic.fr-dib.fr-fil { text-align: left; margin: 5px auto 5px 0; } .fr-fic.fr-dii { float: none; margin: 5px auto; } .fr-fic.fr-dii.fr-fil { float: left; margin: 5px auto; } .fr-fic.fr-dii.fr-fir { float: right; margin: 5px auto; } img.fr-dib.fr-fir { margin-right: 0; text-align: right; } img.fr-dib.fr-fil { margin-left: 0; text-align: left; } img.fr-dib { margin: 5px auto; display: block; float: none; } img.fr-bordered { box-sizing: content-box; border: solid 5px #CCC; } img.fr-shadow { box-shadow: 10px 10px 5px 0px #cccccc; } img.fr-rounded { border-radius: 10px; -moz-border-radius: 10px; -webkit-border-radius: 10px; -moz-background-clip: padding; -webkit-background-clip: padding-box; background-clip: padding-box; } </style><style> p { margin: 0; } span.fr-emoticon.fr-emoticon-img { background-repeat: no-repeat !important; font-size: inherit; height: 1em; width: 1em; min-height: 20px; min-width: 20px; display: inline-block; margin: -0.1em 0.1em 0.1em; line-height: 1; vertical-align: middle; } span.fr-emoticon { font-weight: normal; font-family: "Apple Color Emoji", "Segoe UI Emoji", "NotoColorEmoji", "Segoe UI Symbol", "Android Emoji", "EmojiSymbols"; display: inline; line-height: 0; } blockquote { border-left: solid 2px #5e35b1; color: #5e35b1; margin-left: 0; padding-left: 5px; } blockquote blockquote { border-color: #00bcd4; color: #00bcd4; } blockquote blockquote blockquote { border-color: #43a047; color: #43a047; } table.grid { border-collapse: collapse; } table.grid td, table.grid th { border: 1px solid #ddd; } .fr-fic.fr-dib { display: block; margin: 5px auto; } .fr-fic.fr-dib.fr-fir { text-align: right; margin: 5px 0 5px auto; } .fr-fic.fr-dib.fr-fil { text-align: left; margin: 5px auto 5px 0; } .fr-fic.fr-dii { float: none; margin: 5px auto; } .fr-fic.fr-dii.fr-fil { float: left; margin: 5px auto; } .fr-fic.fr-dii.fr-fir { float: right; margin: 5px auto; } img.fr-dib.fr-fir { margin-right: 0; text-align: right; } img.fr-dib.fr-fil { margin-left: 0; text-align: left; } img.fr-dib { margin: 5px auto; display: block; float: none; } img.fr-bordered { box-sizing: content-box; border: solid 5px #CCC; } img.fr-shadow { box-shadow: 10px 10px 5px 0px #cccccc; } img.fr-rounded { border-radius: 10px; -moz-border-radius: 10px; -webkit-border-radius: 10px; -moz-background-clip: padding; -webkit-background-clip: padding-box; background-clip: padding-box; } </style><style> p { margin: 0; } span.fr-emoticon.fr-emoticon-img { background-repeat: no-repeat !important; font-size: inherit; height: 1em; width: 1em; min-height: 20px; min-width: 20px; display: inline-block; margin: -0.1em 0.1em 0.1em; line-height: 1; vertical-align: middle; } span.fr-emoticon { font-weight: normal; font-family: "Apple Color Emoji", "Segoe UI Emoji", "NotoColorEmoji", "Segoe UI Symbol", "Android Emoji", "EmojiSymbols"; display: inline; line-height: 0; } blockquote { border-left: solid 2px #5e35b1; color: #5e35b1; margin-left: 0; padding-left: 5px; } blockquote blockquote { border-color: #00bcd4; color: #00bcd4; } blockquote blockquote blockquote { border-color: #43a047; color: #43a047; } table.grid { border-collapse: collapse; } table.grid td, table.grid th { border: 1px solid #ddd; } .fr-fic.fr-dib { display: block; margin: 5px auto; } .fr-fic.fr-dib.fr-fir { text-align: right; margin: 5px 0 5px auto; } .fr-fic.fr-dib.fr-fil { text-align: left; margin: 5px auto 5px 0; } .fr-fic.fr-dii { float: none; margin: 5px auto; } .fr-fic.fr-dii.fr-fil { float: left; margin: 5px auto; } .fr-fic.fr-dii.fr-fir { float: right; margin: 5px auto; } img.fr-dib.fr-fir { margin-right: 0; text-align: right; } img.fr-dib.fr-fil { margin-left: 0; text-align: left; } img.fr-dib { margin: 5px auto; display: block; float: none; } img.fr-bordered { box-sizing: content-box; border: solid 5px #CCC; } img.fr-shadow { box-shadow: 10px 10px 5px 0px #cccccc; } img.fr-rounded { border-radius: 10px; -moz-border-radius: 10px; -webkit-border-radius: 10px; -moz-background-clip: padding; -webkit-background-clip: padding-box; background-clip: padding-box; } </style><style> p { margin: 0; } span.fr-emoticon.fr-emoticon-img { background-repeat: no-repeat !important; font-size: inherit; height: 1em; width: 1em; min-height: 20px; min-width: 20px; display: inline-block; margin: -0.1em 0.1em 0.1em; line-height: 1; vertical-align: middle; } span.fr-emoticon { font-weight: normal; font-family: "Apple Color Emoji", "Segoe UI Emoji", "NotoColorEmoji", "Segoe UI Symbol", "Android Emoji", "EmojiSymbols"; display: inline; line-height: 0; } blockquote { border-left: solid 2px #5e35b1; color: #5e35b1; margin-left: 0; padding-left: 5px; } blockquote blockquote { border-color: #00bcd4; color: #00bcd4; } blockquote blockquote blockquote { border-color: #43a047; color: #43a047; } table.grid { border-collapse: collapse; } table.grid td, table.grid th { border: 1px solid #ddd; } .fr-fic.fr-dib { display: block; margin: 5px auto; } .fr-fic.fr-dib.fr-fir { text-align: right; margin: 5px 0 5px auto; } .fr-fic.fr-dib.fr-fil { text-align: left; margin: 5px auto 5px 0; } .fr-fic.fr-dii { float: none; margin: 5px auto; } .fr-fic.fr-dii.fr-fil { float: left; margin: 5px auto; } .fr-fic.fr-dii.fr-fir { float: right; margin: 5px auto; } img.fr-dib.fr-fir { margin-right: 0; text-align: right; } img.fr-dib.fr-fil { margin-left: 0; text-align: left; } img.fr-dib { margin: 5px auto; display: block; float: none; } img.fr-bordered { box-sizing: content-box; border: solid 5px #CCC; } img.fr-shadow { box-shadow: 10px 10px 5px 0px #cccccc; } img.fr-rounded { border-radius: 10px; -moz-border-radius: 10px; -webkit-border-radius: 10px; -moz-background-clip: padding; -webkit-background-clip: padding-box; background-clip: padding-box; } </style><style> p { margin: 0; } span.fr-emoticon.fr-emoticon-img { background-repeat: no-repeat !important; font-size: inherit; height: 1em; width: 1em; min-height: 20px; min-width: 20px; display: inline-block; margin: -0.1em 0.1em 0.1em; line-height: 1; vertical-align: middle; } span.fr-emoticon { font-weight: normal; font-family: "Apple Color Emoji", "Segoe UI Emoji", "NotoColorEmoji", "Segoe UI Symbol", "Android Emoji", "EmojiSymbols"; display: inline; line-height: 0; } blockquote { border-left: solid 2px #5e35b1; color: #5e35b1; margin-left: 0; padding-left: 5px; } blockquote blockquote { border-color: #00bcd4; color: #00bcd4; } blockquote blockquote blockquote { border-color: #43a047; color: #43a047; } table.grid { border-collapse: collapse; } table.grid td, table.grid th { border: 1px solid #ddd; } .fr-fic.fr-dib { display: block; margin: 5px auto; } .fr-fic.fr-dib.fr-fir { text-align: right; margin: 5px 0 5px auto; } .fr-fic.fr-dib.fr-fil { text-align: left; margin: 5px auto 5px 0; } .fr-fic.fr-dii { float: none; margin: 5px auto; } .fr-fic.fr-dii.fr-fil { float: left; margin: 5px auto; } .fr-fic.fr-dii.fr-fir { float: right; margin: 5px auto; } img.fr-dib.fr-fir { margin-right: 0; text-align: right; } img.fr-dib.fr-fil { margin-left: 0; text-align: left; } img.fr-dib { margin: 5px auto; display: block; float: none; } img.fr-bordered { box-sizing: content-box; border: solid 5px #CCC; } img.fr-shadow { box-shadow: 10px 10px 5px 0px #cccccc; } img.fr-rounded { border-radius: 10px; -moz-border-radius: 10px; -webkit-border-radius: 10px; -moz-background-clip: padding; -webkit-background-clip: padding-box; background-clip: padding-box; } </style><style> p { margin: 0; } span.fr-emoticon.fr-emoticon-img { background-repeat: no-repeat !important; font-size: inherit; height: 1em; width: 1em; min-height: 20px; min-width: 20px; display: inline-block; margin: -0.1em 0.1em 0.1em; line-height: 1; vertical-align: middle; } span.fr-emoticon { font-weight: normal; font-family: "Apple Color Emoji", "Segoe UI Emoji", "NotoColorEmoji", "Segoe UI Symbol", "Android Emoji", "EmojiSymbols"; display: inline; line-height: 0; } blockquote { border-left: solid 2px #5e35b1; color: #5e35b1; margin-left: 0; padding-left: 5px; } blockquote blockquote { border-color: #00bcd4; color: #00bcd4; } blockquote blockquote blockquote { border-color: #43a047; color: #43a047; } table.grid { border-collapse: collapse; } table.grid td, table.grid th { border: 1px solid #ddd; } .fr-fic.fr-dib { display: block; margin: 5px auto; } .fr-fic.fr-dib.fr-fir { text-align: right; margin: 5px 0 5px auto; } .fr-fic.fr-dib.fr-fil { text-align: left; margin: 5px auto 5px 0; } .fr-fic.fr-dii { float: none; margin: 5px auto; } .fr-fic.fr-dii.fr-fil { float: left; margin: 5px auto; } .fr-fic.fr-dii.fr-fir { float: right; margin: 5px auto; } img.fr-dib.fr-fir { margin-right: 0; text-align: right; } img.fr-dib.fr-fil { margin-left: 0; text-align: left; } img.fr-dib { margin: 5px auto; display: block; float: none; } img.fr-bordered { box-sizing: content-box; border: solid 5px #CCC; } img.fr-shadow { box-shadow: 10px 10px 5px 0px #cccccc; } img.fr-rounded { border-radius: 10px; -moz-border-radius: 10px; -webkit-border-radius: 10px; -moz-background-clip: padding; -webkit-background-clip: padding-box; background-clip: padding-box; } </style><style> p { margin: 0; } span.fr-emoticon.fr-emoticon-img { background-repeat: no-repeat !important; font-size: inherit; height: 1em; width: 1em; min-height: 20px; min-width: 20px; display: inline-block; margin: -0.1em 0.1em 0.1em; line-height: 1; vertical-align: middle; } span.fr-emoticon { font-weight: normal; font-family: "Apple Color Emoji", "Segoe UI Emoji", "NotoColorEmoji", "Segoe UI Symbol", "Android Emoji", "EmojiSymbols"; display: inline; line-height: 0; } blockquote { border-left: solid 2px #5e35b1; color: #5e35b1; margin-left: 0; padding-left: 5px; } blockquote blockquote { border-color: #00bcd4; color: #00bcd4; } blockquote blockquote blockquote { border-color: #43a047; color: #43a047; } table.grid { border-collapse: collapse; } table.grid td, table.grid th { border: 1px solid #ddd; } .fr-fic.fr-dib { display: block; margin: 5px auto; } .fr-fic.fr-dib.fr-fir { text-align: right; margin: 5px 0 5px auto; } .fr-fic.fr-dib.fr-fil { text-align: left; margin: 5px auto 5px 0; } .fr-fic.fr-dii { float: none; margin: 5px auto; } .fr-fic.fr-dii.fr-fil { float: left; margin: 5px auto; } .fr-fic.fr-dii.fr-fir { float: right; margin: 5px auto; } img.fr-dib.fr-fir { margin-right: 0; text-align: right; } img.fr-dib.fr-fil { margin-left: 0; text-align: left; } img.fr-dib { margin: 5px auto; display: block; float: none; } img.fr-bordered { box-sizing: content-box; border: solid 5px #CCC; } img.fr-shadow { box-shadow: 10px 10px 5px 0px #cccccc; } img.fr-rounded { border-radius: 10px; -moz-border-radius: 10px; -webkit-border-radius: 10px; -moz-background-clip: padding; -webkit-background-clip: padding-box; background-clip: padding-box; } </style><style> p { margin: 0; } span.fr-emoticon.fr-emoticon-img { background-repeat: no-repeat !important; font-size: inherit; height: 1em; width: 1em; min-height: 20px; min-width: 20px; display: inline-block; margin: -0.1em 0.1em 0.1em; line-height: 1; vertical-align: middle; } span.fr-emoticon { font-weight: normal; font-family: "Apple Color Emoji", "Segoe UI Emoji", "NotoColorEmoji", "Segoe UI Symbol", "Android Emoji", "EmojiSymbols"; display: inline; line-height: 0; } blockquote { border-left: solid 2px #5e35b1; color: #5e35b1; margin-left: 0; padding-left: 5px; } blockquote blockquote { border-color: #00bcd4; color: #00bcd4; } blockquote blockquote blockquote { border-color: #43a047; color: #43a047; } table.grid { border-collapse: collapse; } table.grid td, table.grid th { border: 1px solid #ddd; } .fr-fic.fr-dib { display: block; margin: 5px auto; } .fr-fic.fr-dib.fr-fir { text-align: right; margin: 5px 0 5px auto; } .fr-fic.fr-dib.fr-fil { text-align: left; margin: 5px auto 5px 0; } .fr-fic.fr-dii { float: none; margin: 5px auto; } .fr-fic.fr-dii.fr-fil { float: left; margin: 5px auto; } .fr-fic.fr-dii.fr-fir { float: right; margin: 5px auto; } img.fr-dib.fr-fir { margin-right: 0; text-align: right; } img.fr-dib.fr-fil { margin-left: 0; text-align: left; } img.fr-dib { margin: 5px auto; display: block; float: none; } img.fr-bordered { box-sizing: content-box; border: solid 5px #CCC; } img.fr-shadow { box-shadow: 10px 10px 5px 0px #cccccc; } img.fr-rounded { border-radius: 10px; -moz-border-radius: 10px; -webkit-border-radius: 10px; -moz-background-clip: padding; -webkit-background-clip: padding-box; background-clip: padding-box; } </style><style> p { margin: 0; } span.fr-emoticon.fr-emoticon-img { background-repeat: no-repeat !important; font-size: inherit; height: 1em; width: 1em; min-height: 20px; min-width: 20px; display: inline-block; margin: -0.1em 0.1em 0.1em; line-height: 1; vertical-align: middle; } span.fr-emoticon { font-weight: normal; font-family: "Apple Color Emoji", "Segoe UI Emoji", "NotoColorEmoji", "Segoe UI Symbol", "Android Emoji", "EmojiSymbols"; display: inline; line-height: 0; } blockquote { border-left: solid 2px #5e35b1; color: #5e35b1; margin-left: 0; padding-left: 5px; } blockquote blockquote { border-color: #00bcd4; color: #00bcd4; } blockquote blockquote blockquote { border-color: #43a047; color: #43a047; } table.grid { border-collapse: collapse; } table.grid td, table.grid th { border: 1px solid #ddd; } .fr-fic.fr-dib { display: block; margin: 5px auto; } .fr-fic.fr-dib.fr-fir { text-align: right; margin: 5px 0 5px auto; } .fr-fic.fr-dib.fr-fil { text-align: left; margin: 5px auto 5px 0; } .fr-fic.fr-dii { float: none; margin: 5px auto; } .fr-fic.fr-dii.fr-fil { float: left; margin: 5px auto; } .fr-fic.fr-dii.fr-fir { float: right; margin: 5px auto; } img.fr-dib.fr-fir { margin-right: 0; text-align: right; } img.fr-dib.fr-fil { margin-left: 0; text-align: left; } img.fr-dib { margin: 5px auto; display: block; float: none; } img.fr-bordered { box-sizing: content-box; border: solid 5px #CCC; } img.fr-shadow { box-shadow: 10px 10px 5px 0px #cccccc; } img.fr-rounded { border-radius: 10px; -moz-border-radius: 10px; -webkit-border-radius: 10px; -moz-background-clip: padding; -webkit-background-clip: padding-box; background-clip: padding-box; } </style><style> p { margin: 0; } span.fr-emoticon.fr-emoticon-img { background-repeat: no-repeat !important; font-size: inherit; height: 1em; width: 1em; min-height: 20px; min-width: 20px; display: inline-block; margin: -0.1em 0.1em 0.1em; line-height: 1; vertical-align: middle; } span.fr-emoticon { font-weight: normal; font-family: "Apple Color Emoji", "Segoe UI Emoji", "NotoColorEmoji", "Segoe UI Symbol", "Android Emoji", "EmojiSymbols"; display: inline; line-height: 0; } blockquote { border-left: solid 2px #5e35b1; color: #5e35b1; margin-left: 0; padding-left: 5px; } blockquote blockquote { border-color: #00bcd4; color: #00bcd4; } blockquote blockquote blockquote { border-color: #43a047; color: #43a047; } table.grid { border-collapse: collapse; } table.grid td, table.grid th { border: 1px solid #ddd; } .fr-fic.fr-dib { display: block; margin: 5px auto; } .fr-fic.fr-dib.fr-fir { text-align: right; margin: 5px 0 5px auto; } .fr-fic.fr-dib.fr-fil { text-align: left; margin: 5px auto 5px 0; } .fr-fic.fr-dii { float: none; margin: 5px auto; } .fr-fic.fr-dii.fr-fil { float: left; margin: 5px auto; } .fr-fic.fr-dii.fr-fir { float: right; margin: 5px auto; } img.fr-dib.fr-fir { margin-right: 0; text-align: right; } img.fr-dib.fr-fil { margin-left: 0; text-align: left; } img.fr-dib { margin: 5px auto; display: block; float: none; } img.fr-bordered { box-sizing: content-box; border: solid 5px #CCC; } img.fr-shadow { box-shadow: 10px 10px 5px 0px #cccccc; } img.fr-rounded { border-radius: 10px; -moz-border-radius: 10px; -webkit-border-radius: 10px; -moz-background-clip: padding; -webkit-background-clip: padding-box; background-clip: padding-box; } </style><style> p { margin: 0; } span.fr-emoticon.fr-emoticon-img { background-repeat: no-repeat !important; font-size: inherit; height: 1em; width: 1em; min-height: 20px; min-width: 20px; display: inline-block; margin: -0.1em 0.1em 0.1em; line-height: 1; vertical-align: middle; } span.fr-emoticon { font-weight: normal; font-family: "Apple Color Emoji", "Segoe UI Emoji", "NotoColorEmoji", "Segoe UI Symbol", "Android Emoji", "EmojiSymbols"; display: inline; line-height: 0; } blockquote { border-left: solid 2px #5e35b1; color: #5e35b1; margin-left: 0; padding-left: 5px; } blockquote blockquote { border-color: #00bcd4; color: #00bcd4; } blockquote blockquote blockquote { border-color: #43a047; color: #43a047; } table.grid { border-collapse: collapse; } table.grid td, table.grid th { border: 1px solid #ddd; } .fr-fic.fr-dib { display: block; margin: 5px auto; } .fr-fic.fr-dib.fr-fir { text-align: right; margin: 5px 0 5px auto; } .fr-fic.fr-dib.fr-fil { text-align: left; margin: 5px auto 5px 0; } .fr-fic.fr-dii { float: none; margin: 5px auto; } .fr-fic.fr-dii.fr-fil { float: left; margin: 5px auto; } .fr-fic.fr-dii.fr-fir { float: right; margin: 5px auto; } img.fr-dib.fr-fir { margin-right: 0; text-align: right; } img.fr-dib.fr-fil { margin-left: 0; text-align: left; } img.fr-dib { margin: 5px auto; display: block; float: none; } img.fr-bordered { box-sizing: content-box; border: solid 5px #CCC; } img.fr-shadow { box-shadow: 10px 10px 5px 0px #cccccc; } img.fr-rounded { border-radius: 10px; -moz-border-radius: 10px; -webkit-border-radius: 10px; -moz-background-clip: padding; -webkit-background-clip: padding-box; background-clip: padding-box; } </style><style> p { margin: 0; } span.fr-emoticon.fr-emoticon-img { background-repeat: no-repeat !important; font-size: inherit; height: 1em; width: 1em; min-height: 20px; min-width: 20px; display: inline-block; margin: -0.1em 0.1em 0.1em; line-height: 1; vertical-align: middle; } span.fr-emoticon { font-weight: normal; font-family: "Apple Color Emoji", "Segoe UI Emoji", "NotoColorEmoji", "Segoe UI Symbol", "Android Emoji", "EmojiSymbols"; display: inline; line-height: 0; } blockquote { border-left: solid 2px #5e35b1; color: #5e35b1; margin-left: 0; padding-left: 5px; } blockquote blockquote { border-color: #00bcd4; color: #00bcd4; } blockquote blockquote blockquote { border-color: #43a047; color: #43a047; } table.grid { border-collapse: collapse; } table.grid td, table.grid th { border: 1px solid #ddd; } .fr-fic.fr-dib { display: block; margin: 5px auto; } .fr-fic.fr-dib.fr-fir { text-align: right; margin: 5px 0 5px auto; } .fr-fic.fr-dib.fr-fil { text-align: left; margin: 5px auto 5px 0; } .fr-fic.fr-dii { float: none; margin: 5px auto; } .fr-fic.fr-dii.fr-fil { float: left; margin: 5px auto; } .fr-fic.fr-dii.fr-fir { float: right; margin: 5px auto; } img.fr-dib.fr-fir { margin-right: 0; text-align: right; } img.fr-dib.fr-fil { margin-left: 0; text-align: left; } img.fr-dib { margin: 5px auto; display: block; float: none; } img.fr-bordered { box-sizing: content-box; border: solid 5px #CCC; } img.fr-shadow { box-shadow: 10px 10px 5px 0px #cccccc; } img.fr-rounded { border-radius: 10px; -moz-border-radius: 10px; -webkit-border-radius: 10px; -moz-background-clip: padding; -webkit-background-clip: padding-box; background-clip: padding-box; } </style><style> p { margin: 0; } span.fr-emoticon.fr-emoticon-img { background-repeat: no-repeat !important; font-size: inherit; height: 1em; width: 1em; min-height: 20px; min-width: 20px; display: inline-block; margin: -0.1em 0.1em 0.1em; line-height: 1; vertical-align: middle; } span.fr-emoticon { font-weight: normal; font-family: "Apple Color Emoji", "Segoe UI Emoji", "NotoColorEmoji", "Segoe UI Symbol", "Android Emoji", "EmojiSymbols"; display: inline; line-height: 0; } blockquote { border-left: solid 2px #5e35b1; color: #5e35b1; margin-left: 0; padding-left: 5px; } blockquote blockquote { border-color: #00bcd4; color: #00bcd4; } blockquote blockquote blockquote { border-color: #43a047; color: #43a047; } table.grid { border-collapse: collapse; } table.grid td, table.grid th { border: 1px solid #ddd; } .fr-fic.fr-dib { display: block; margin: 5px auto; } .fr-fic.fr-dib.fr-fir { text-align: right; margin: 5px 0 5px auto; } .fr-fic.fr-dib.fr-fil { text-align: left; margin: 5px auto 5px 0; } .fr-fic.fr-dii { float: none; margin: 5px auto; } .fr-fic.fr-dii.fr-fil { float: left; margin: 5px auto; } .fr-fic.fr-dii.fr-fir { float: right; margin: 5px auto; } img.fr-dib.fr-fir { margin-right: 0; text-align: right; } img.fr-dib.fr-fil { margin-left: 0; text-align: left; } img.fr-dib { margin: 5px auto; display: block; float: none; } img.fr-bordered { box-sizing: content-box; border: solid 5px #CCC; } img.fr-shadow { box-shadow: 10px 10px 5px 0px #cccccc; } img.fr-rounded { border-radius: 10px; -moz-border-radius: 10px; -webkit-border-radius: 10px; -moz-background-clip: padding; -webkit-background-clip: padding-box; background-clip: padding-box; } </style><style> p { margin: 0; } span.fr-emoticon.fr-emoticon-img { background-repeat: no-repeat !important; font-size: inherit; height: 1em; width: 1em; min-height: 20px; min-width: 20px; display: inline-block; margin: -0.1em 0.1em 0.1em; line-height: 1; vertical-align: middle; } span.fr-emoticon { font-weight: normal; font-family: "Apple Color Emoji", "Segoe UI Emoji", "NotoColorEmoji", "Segoe UI Symbol", "Android Emoji", "EmojiSymbols"; display: inline; line-height: 0; } blockquote { border-left: solid 2px #5e35b1; color: #5e35b1; margin-left: 0; padding-left: 5px; } blockquote blockquote { border-color: #00bcd4; color: #00bcd4; } blockquote blockquote blockquote { border-color: #43a047; color: #43a047; } table.grid { border-collapse: collapse; } table.grid td, table.grid th { border: 1px solid #ddd; } .fr-fic.fr-dib { display: block; margin: 5px auto; } .fr-fic.fr-dib.fr-fir { text-align: right; margin: 5px 0 5px auto; } .fr-fic.fr-dib.fr-fil { text-align: left; margin: 5px auto 5px 0; } .fr-fic.fr-dii { float: none; margin: 5px auto; } .fr-fic.fr-dii.fr-fil { float: left; margin: 5px auto; } .fr-fic.fr-dii.fr-fir { float: right; margin: 5px auto; } img.fr-dib.fr-fir { margin-right: 0; text-align: right; } img.fr-dib.fr-fil { margin-left: 0; text-align: left; } img.fr-dib { margin: 5px auto; display: block; float: none; } img.fr-bordered { box-sizing: content-box; border: solid 5px #CCC; } img.fr-shadow { box-shadow: 10px 10px 5px 0px #cccccc; } img.fr-rounded { border-radius: 10px; -moz-border-radius: 10px; -webkit-border-radius: 10px; -moz-background-clip: padding; -webkit-background-clip: padding-box; background-clip: padding-box; } </style><style> p { margin: 0; } span.fr-emoticon.fr-emoticon-img { background-repeat: no-repeat !important; font-size: inherit; height: 1em; width: 1em; min-height: 20px; min-width: 20px; display: inline-block; margin: -0.1em 0.1em 0.1em; line-height: 1; vertical-align: middle; } span.fr-emoticon { font-weight: normal; font-family: "Apple Color Emoji", "Segoe UI Emoji", "NotoColorEmoji", "Segoe UI Symbol", "Android Emoji", "EmojiSymbols"; display: inline; line-height: 0; } blockquote { border-left: solid 2px #5e35b1; color: #5e35b1; margin-left: 0; padding-left: 5px; } blockquote blockquote { border-color: #00bcd4; color: #00bcd4; } blockquote blockquote blockquote { border-color: #43a047; color: #43a047; } table.grid { border-collapse: collapse; } table.grid td, table.grid th { border: 1px solid #ddd; } .fr-fic.fr-dib { display: block; margin: 5px auto; } .fr-fic.fr-dib.fr-fir { text-align: right; margin: 5px 0 5px auto; } .fr-fic.fr-dib.fr-fil { text-align: left; margin: 5px auto 5px 0; } .fr-fic.fr-dii { float: none; margin: 5px auto; } .fr-fic.fr-dii.fr-fil { float: left; margin: 5px auto; } .fr-fic.fr-dii.fr-fir { float: right; margin: 5px auto; } img.fr-dib.fr-fir { margin-right: 0; text-align: right; } img.fr-dib.fr-fil { margin-left: 0; text-align: left; } img.fr-dib { margin: 5px auto; display: block; float: none; } img.fr-bordered { box-sizing: content-box; border: solid 5px #CCC; } img.fr-shadow { box-shadow: 10px 10px 5px 0px #cccccc; } img.fr-rounded { border-radius: 10px; -moz-border-radius: 10px; -webkit-border-radius: 10px; -moz-background-clip: padding; -webkit-background-clip: padding-box; background-clip: padding-box; } </style><style> p { margin: 0; } span.fr-emoticon.fr-emoticon-img { background-repeat: no-repeat !important; font-size: inherit; height: 1em; width: 1em; min-height: 20px; min-width: 20px; display: inline-block; margin: -0.1em 0.1em 0.1em; line-height: 1; vertical-align: middle; } span.fr-emoticon { font-weight: normal; font-family: "Apple Color Emoji", "Segoe UI Emoji", "NotoColorEmoji", "Segoe UI Symbol", "Android Emoji", "EmojiSymbols"; display: inline; line-height: 0; } blockquote { border-left: solid 2px #5e35b1; color: #5e35b1; margin-left: 0; padding-left: 5px; } blockquote blockquote { border-color: #00bcd4; color: #00bcd4; } blockquote blockquote blockquote { border-color: #43a047; color: #43a047; } table.grid { border-collapse: collapse; } table.grid td, table.grid th { border: 1px solid #ddd; } .fr-fic.fr-dib { display: block; margin: 5px auto; } .fr-fic.fr-dib.fr-fir { text-align: right; margin: 5px 0 5px auto; } .fr-fic.fr-dib.fr-fil { text-align: left; margin: 5px auto 5px 0; } .fr-fic.fr-dii { float: none; margin: 5px auto; } .fr-fic.fr-dii.fr-fil { float: left; margin: 5px auto; } .fr-fic.fr-dii.fr-fir { float: right; margin: 5px auto; } img.fr-dib.fr-fir { margin-right: 0; text-align: right; } img.fr-dib.fr-fil { margin-left: 0; text-align: left; } img.fr-dib { margin: 5px auto; display: block; float: none; } img.fr-bordered { box-sizing: content-box; border: solid 5px #CCC; } img.fr-shadow { box-shadow: 10px 10px 5px 0px #cccccc; } img.fr-rounded { border-radius: 10px; -moz-border-radius: 10px; -webkit-border-radius: 10px; -moz-background-clip: padding; -webkit-background-clip: padding-box; background-clip: padding-box; } </style><style> p { margin: 0; } span.fr-emoticon.fr-emoticon-img { background-repeat: no-repeat !important; font-size: inherit; height: 1em; width: 1em; min-height: 20px; min-width: 20px; display: inline-block; margin: -0.1em 0.1em 0.1em; line-height: 1; vertical-align: middle; } span.fr-emoticon { font-weight: normal; font-family: "Apple Color Emoji", "Segoe UI Emoji", "NotoColorEmoji", "Segoe UI Symbol", "Android Emoji", "EmojiSymbols"; display: inline; line-height: 0; } blockquote { border-left: solid 2px #5e35b1; color: #5e35b1; margin-left: 0; padding-left: 5px; } blockquote blockquote { border-color: #00bcd4; color: #00bcd4; } blockquote blockquote blockquote { border-color: #43a047; color: #43a047; } table.grid { border-collapse: collapse; } table.grid td, table.grid th { border: 1px solid #ddd; } .fr-fic.fr-dib { display: block; margin: 5px auto; } .fr-fic.fr-dib.fr-fir { text-align: right; margin: 5px 0 5px auto; } .fr-fic.fr-dib.fr-fil { text-align: left; margin: 5px auto 5px 0; } .fr-fic.fr-dii { float: none; margin: 5px auto; } .fr-fic.fr-dii.fr-fil { float: left; margin: 5px auto; } .fr-fic.fr-dii.fr-fir { float: right; margin: 5px auto; } img.fr-dib.fr-fir { margin-right: 0; text-align: right; } img.fr-dib.fr-fil { margin-left: 0; text-align: left; } img.fr-dib { margin: 5px auto; display: block; float: none; } img.fr-bordered { box-sizing: content-box; border: solid 5px #CCC; } img.fr-shadow { box-shadow: 10px 10px 5px 0px #cccccc; } img.fr-rounded { border-radius: 10px; -moz-border-radius: 10px; -webkit-border-radius: 10px; -moz-background-clip: padding; -webkit-background-clip: padding-box; background-clip: padding-box; } </style><style> p { margin: 0; } span.fr-emoticon.fr-emoticon-img { background-repeat: no-repeat !important; font-size: inherit; height: 1em; width: 1em; min-height: 20px; min-width: 20px; display: inline-block; margin: -0.1em 0.1em 0.1em; line-height: 1; vertical-align: middle; } span.fr-emoticon { font-weight: normal; font-family: "Apple Color Emoji", "Segoe UI Emoji", "NotoColorEmoji", "Segoe UI Symbol", "Android Emoji", "EmojiSymbols"; display: inline; line-height: 0; } blockquote { border-left: solid 2px #5e35b1; color: #5e35b1; margin-left: 0; padding-left: 5px; } blockquote blockquote { border-color: #00bcd4; color: #00bcd4; } blockquote blockquote blockquote { border-color: #43a047; color: #43a047; } table.grid { border-collapse: collapse; } table.grid td, table.grid th { border: 1px solid #ddd; } .fr-fic.fr-dib { display: block; margin: 5px auto; } .fr-fic.fr-dib.fr-fir { text-align: right; margin: 5px 0 5px auto; } .fr-fic.fr-dib.fr-fil { text-align: left; margin: 5px auto 5px 0; } .fr-fic.fr-dii { float: none; margin: 5px auto; } .fr-fic.fr-dii.fr-fil { float: left; margin: 5px auto; } .fr-fic.fr-dii.fr-fir { float: right; margin: 5px auto; } img.fr-dib.fr-fir { margin-right: 0; text-align: right; } img.fr-dib.fr-fil { margin-left: 0; text-align: left; } img.fr-dib { margin: 5px auto; display: block; float: none; } img.fr-bordered { box-sizing: content-box; border: solid 5px #CCC; } img.fr-shadow { box-shadow: 10px 10px 5px 0px #cccccc; } img.fr-rounded { border-radius: 10px; -moz-border-radius: 10px; -webkit-border-radius: 10px; -moz-background-clip: padding; -webkit-background-clip: padding-box; background-clip: padding-box; } </style><style> p { margin: 0; } span.fr-emoticon.fr-emoticon-img { background-repeat: no-repeat !important; font-size: inherit; height: 1em; width: 1em; min-height: 20px; min-width: 20px; display: inline-block; margin: -0.1em 0.1em 0.1em; line-height: 1; vertical-align: middle; } span.fr-emoticon { font-weight: normal; font-family: "Apple Color Emoji", "Segoe UI Emoji", "NotoColorEmoji", "Segoe UI Symbol", "Android Emoji", "EmojiSymbols"; display: inline; line-height: 0; } blockquote { border-left: solid 2px #5e35b1; color: #5e35b1; margin-left: 0; padding-left: 5px; } blockquote blockquote { border-color: #00bcd4; color: #00bcd4; } blockquote blockquote blockquote { border-color: #43a047; color: #43a047; } table.grid { border-collapse: collapse; } table.grid td, table.grid th { border: 1px solid #ddd; } .fr-fic.fr-dib { display: block; margin: 5px auto; } .fr-fic.fr-dib.fr-fir { text-align: right; margin: 5px 0 5px auto; } .fr-fic.fr-dib.fr-fil { text-align: left; margin: 5px auto 5px 0; } .fr-fic.fr-dii { float: none; margin: 5px auto; } .fr-fic.fr-dii.fr-fil { float: left; margin: 5px auto; } .fr-fic.fr-dii.fr-fir { float: right; margin: 5px auto; } img.fr-dib.fr-fir { margin-right: 0; text-align: right; } img.fr-dib.fr-fil { margin-left: 0; text-align: left; } img.fr-dib { margin: 5px auto; display: block; float: none; } img.fr-bordered { box-sizing: content-box; border: solid 5px #CCC; } img.fr-shadow { box-shadow: 10px 10px 5px 0px #cccccc; } img.fr-rounded { border-radius: 10px; -moz-border-radius: 10px; -webkit-border-radius: 10px; -moz-background-clip: padding; -webkit-background-clip: padding-box; background-clip: padding-box; } </style><style> p { margin: 0; } span.fr-emoticon.fr-emoticon-img { background-repeat: no-repeat !important; font-size: inherit; height: 1em; width: 1em; min-height: 20px; min-width: 20px; display: inline-block; margin: -0.1em 0.1em 0.1em; line-height: 1; vertical-align: middle; } span.fr-emoticon { font-weight: normal; font-family: "Apple Color Emoji", "Segoe UI Emoji", "NotoColorEmoji", "Segoe UI Symbol", "Android Emoji", "EmojiSymbols"; display: inline; line-height: 0; } blockquote { border-left: solid 2px #5e35b1; color: #5e35b1; margin-left: 0; padding-left: 5px; } blockquote blockquote { border-color: #00bcd4; color: #00bcd4; } blockquote blockquote blockquote { border-color: #43a047; color: #43a047; } table.grid { border-collapse: collapse; } table.grid td, table.grid th { border: 1px solid #ddd; } .fr-fic.fr-dib { display: block; margin: 5px auto; } .fr-fic.fr-dib.fr-fir { text-align: right; margin: 5px 0 5px auto; } .fr-fic.fr-dib.fr-fil { text-align: left; margin: 5px auto 5px 0; } .fr-fic.fr-dii { float: none; margin: 5px auto; } .fr-fic.fr-dii.fr-fil { float: left; margin: 5px auto; } .fr-fic.fr-dii.fr-fir { float: right; margin: 5px auto; } img.fr-dib.fr-fir { margin-right: 0; text-align: right; } img.fr-dib.fr-fil { margin-left: 0; text-align: left; } img.fr-dib { margin: 5px auto; display: block; float: none; } img.fr-bordered { box-sizing: content-box; border: solid 5px #CCC; } img.fr-shadow { box-shadow: 10px 10px 5px 0px #cccccc; } img.fr-rounded { border-radius: 10px; -moz-border-radius: 10px; -webkit-border-radius: 10px; -moz-background-clip: padding; -webkit-background-clip: padding-box; background-clip: padding-box; } </style><style> p { margin: 0; } span.fr-emoticon.fr-emoticon-img { background-repeat: no-repeat !important; font-size: inherit; height: 1em; width: 1em; min-height: 20px; min-width: 20px; display: inline-block; margin: -0.1em 0.1em 0.1em; line-height: 1; vertical-align: middle; } span.fr-emoticon { font-weight: normal; font-family: "Apple Color Emoji", "Segoe UI Emoji", "NotoColorEmoji", "Segoe UI Symbol", "Android Emoji", "EmojiSymbols"; display: inline; line-height: 0; } blockquote { border-left: solid 2px #5e35b1; color: #5e35b1; margin-left: 0; padding-left: 5px; } blockquote blockquote { border-color: #00bcd4; color: #00bcd4; } blockquote blockquote blockquote { border-color: #43a047; color: #43a047; } table.grid { border-collapse: collapse; } table.grid td, table.grid th { border: 1px solid #ddd; } .fr-fic.fr-dib { display: block; margin: 5px auto; } .fr-fic.fr-dib.fr-fir { text-align: right; margin: 5px 0 5px auto; } .fr-fic.fr-dib.fr-fil { text-align: left; margin: 5px auto 5px 0; } .fr-fic.fr-dii { float: none; margin: 5px auto; } .fr-fic.fr-dii.fr-fil { float: left; margin: 5px auto; } .fr-fic.fr-dii.fr-fir { float: right; margin: 5px auto; } img.fr-dib.fr-fir { margin-right: 0; text-align: right; } img.fr-dib.fr-fil { margin-left: 0; text-align: left; } img.fr-dib { margin: 5px auto; display: block; float: none; } img.fr-bordered { box-sizing: content-box; border: solid 5px #CCC; } img.fr-shadow { box-shadow: 10px 10px 5px 0px #cccccc; } img.fr-rounded { border-radius: 10px; -moz-border-radius: 10px; -webkit-border-radius: 10px; -moz-background-clip: padding; -webkit-background-clip: padding-box; background-clip: padding-box; } </style><style> p { margin: 0; } span.fr-emoticon.fr-emoticon-img { background-repeat: no-repeat !important; font-size: inherit; height: 1em; width: 1em; min-height: 20px; min-width: 20px; display: inline-block; margin: -0.1em 0.1em 0.1em; line-height: 1; vertical-align: middle; } span.fr-emoticon { font-weight: normal; font-family: "Apple Color Emoji", "Segoe UI Emoji", "NotoColorEmoji", "Segoe UI Symbol", "Android Emoji", "EmojiSymbols"; display: inline; line-height: 0; } blockquote { border-left: solid 2px #5e35b1; color: #5e35b1; margin-left: 0; padding-left: 5px; } blockquote blockquote { border-color: #00bcd4; color: #00bcd4; } blockquote blockquote blockquote { border-color: #43a047; color: #43a047; } table.grid { border-collapse: collapse; } table.grid td, table.grid th { border: 1px solid #ddd; } .fr-fic.fr-dib { display: block; margin: 5px auto; } .fr-fic.fr-dib.fr-fir { text-align: right; margin: 5px 0 5px auto; } .fr-fic.fr-dib.fr-fil { text-align: left; margin: 5px auto 5px 0; } .fr-fic.fr-dii { float: none; margin: 5px auto; } .fr-fic.fr-dii.fr-fil { float: left; margin: 5px auto; } .fr-fic.fr-dii.fr-fir { float: right; margin: 5px auto; } img.fr-dib.fr-fir { margin-right: 0; text-align: right; } img.fr-dib.fr-fil { margin-left: 0; text-align: left; } img.fr-dib { margin: 5px auto; display: block; float: none; } img.fr-bordered { box-sizing: content-box; border: solid 5px #CCC; } img.fr-shadow { box-shadow: 10px 10px 5px 0px #cccccc; } img.fr-rounded { border-radius: 10px; -moz-border-radius: 10px; -webkit-border-radius: 10px; -moz-background-clip: padding; -webkit-background-clip: padding-box; background-clip: padding-box; } </style><style> p { margin: 0; } span.fr-emoticon.fr-emoticon-img { background-repeat: no-repeat !important; font-size: inherit; height: 1em; width: 1em; min-height: 20px; min-width: 20px; display: inline-block; margin: -0.1em 0.1em 0.1em; line-height: 1; vertical-align: middle; } span.fr-emoticon { font-weight: normal; font-family: "Apple Color Emoji", "Segoe UI Emoji", "NotoColorEmoji", "Segoe UI Symbol", "Android Emoji", "EmojiSymbols"; display: inline; line-height: 0; } blockquote { border-left: solid 2px #5e35b1; color: #5e35b1; margin-left: 0; padding-left: 5px; } blockquote blockquote { border-color: #00bcd4; color: #00bcd4; } blockquote blockquote blockquote { border-color: #43a047; color: #43a047; } table.grid { border-collapse: collapse; } table.grid td, table.grid th { border: 1px solid #ddd; } .fr-fic.fr-dib { display: block; margin: 5px auto; } .fr-fic.fr-dib.fr-fir { text-align: right; margin: 5px 0 5px auto; } .fr-fic.fr-dib.fr-fil { text-align: left; margin: 5px auto 5px 0; } .fr-fic.fr-dii { float: none; margin: 5px auto; } .fr-fic.fr-dii.fr-fil { float: left; margin: 5px auto; } .fr-fic.fr-dii.fr-fir { float: right; margin: 5px auto; } img.fr-dib.fr-fir { margin-right: 0; text-align: right; } img.fr-dib.fr-fil { margin-left: 0; text-align: left; } img.fr-dib { margin: 5px auto; display: block; float: none; } img.fr-bordered { box-sizing: content-box; border: solid 5px #CCC; } img.fr-shadow { box-shadow: 10px 10px 5px 0px #cccccc; } img.fr-rounded { border-radius: 10px; -moz-border-radius: 10px; -webkit-border-radius: 10px; -moz-background-clip: padding; -webkit-background-clip: padding-box; background-clip: padding-box; } </style><style> p { margin: 0; } span.fr-emoticon.fr-emoticon-img { background-repeat: no-repeat !important; font-size: inherit; height: 1em; width: 1em; min-height: 20px; min-width: 20px; display: inline-block; margin: -0.1em 0.1em 0.1em; line-height: 1; vertical-align: middle; } span.fr-emoticon { font-weight: normal; font-family: "Apple Color Emoji", "Segoe UI Emoji", "NotoColorEmoji", "Segoe UI Symbol", "Android Emoji", "EmojiSymbols"; display: inline; line-height: 0; } blockquote { border-left: solid 2px #5e35b1; color: #5e35b1; margin-left: 0; padding-left: 5px; } blockquote blockquote { border-color: #00bcd4; color: #00bcd4; } blockquote blockquote blockquote { border-color: #43a047; color: #43a047; } table.grid { border-collapse: collapse; } table.grid td, table.grid th { border: 1px solid #ddd; } .fr-fic.fr-dib { display: block; margin: 5px auto; } .fr-fic.fr-dib.fr-fir { text-align: right; margin: 5px 0 5px auto; } .fr-fic.fr-dib.fr-fil { text-align: left; margin: 5px auto 5px 0; } .fr-fic.fr-dii { float: none; margin: 5px auto; } .fr-fic.fr-dii.fr-fil { float: left; margin: 5px auto; } .fr-fic.fr-dii.fr-fir { float: right; margin: 5px auto; } img.fr-dib.fr-fir { margin-right: 0; text-align: right; } img.fr-dib.fr-fil { margin-left: 0; text-align: left; } img.fr-dib { margin: 5px auto; display: block; float: none; } img.fr-bordered { box-sizing: content-box; border: solid 5px #CCC; } img.fr-shadow { box-shadow: 10px 10px 5px 0px #cccccc; } img.fr-rounded { border-radius: 10px; -moz-border-radius: 10px; -webkit-border-radius: 10px; -moz-background-clip: padding; -webkit-background-clip: padding-box; background-clip: padding-box; } </style><style> p { margin: 0; } span.fr-emoticon.fr-emoticon-img { background-repeat: no-repeat !important; font-size: inherit; height: 1em; width: 1em; min-height: 20px; min-width: 20px; display: inline-block; margin: -0.1em 0.1em 0.1em; line-height: 1; vertical-align: middle; } span.fr-emoticon { font-weight: normal; font-family: "Apple Color Emoji", "Segoe UI Emoji", "NotoColorEmoji", "Segoe UI Symbol", "Android Emoji", "EmojiSymbols"; display: inline; line-height: 0; } blockquote { border-left: solid 2px #5e35b1; color: #5e35b1; margin-left: 0; padding-left: 5px; } blockquote blockquote { border-color: #00bcd4; color: #00bcd4; } blockquote blockquote blockquote { border-color: #43a047; color: #43a047; } table.grid { border-collapse: collapse; } table.grid td, table.grid th { border: 1px solid #ddd; } .fr-fic.fr-dib { display: block; margin: 5px auto; } .fr-fic.fr-dib.fr-fir { text-align: right; margin: 5px 0 5px auto; } .fr-fic.fr-dib.fr-fil { text-align: left; margin: 5px auto 5px 0; } .fr-fic.fr-dii { float: none; margin: 5px auto; } .fr-fic.fr-dii.fr-fil { float: left; margin: 5px auto; } .fr-fic.fr-dii.fr-fir { float: right; margin: 5px auto; } img.fr-dib.fr-fir { margin-right: 0; text-align: right; } img.fr-dib.fr-fil { margin-left: 0; text-align: left; } img.fr-dib { margin: 5px auto; display: block; float: none; } img.fr-bordered { box-sizing: content-box; border: solid 5px #CCC; } img.fr-shadow { box-shadow: 10px 10px 5px 0px #cccccc; } img.fr-rounded { border-radius: 10px; -moz-border-radius: 10px; -webkit-border-radius: 10px; -moz-background-clip: padding; -webkit-background-clip: padding-box; background-clip: padding-box; } </style><style> p { margin: 0; } span.fr-emoticon.fr-emoticon-img { background-repeat: no-repeat !important; font-size: inherit; height: 1em; width: 1em; min-height: 20px; min-width: 20px; display: inline-block; margin: -0.1em 0.1em 0.1em; line-height: 1; vertical-align: middle; } span.fr-emoticon { font-weight: normal; font-family: "Apple Color Emoji", "Segoe UI Emoji", "NotoColorEmoji", "Segoe UI Symbol", "Android Emoji", "EmojiSymbols"; display: inline; line-height: 0; } blockquote { border-left: solid 2px #5e35b1; color: #5e35b1; margin-left: 0; padding-left: 5px; } blockquote blockquote { border-color: #00bcd4; color: #00bcd4; } blockquote blockquote blockquote { border-color: #43a047; color: #43a047; } table.grid { border-collapse: collapse; } table.grid td, table.grid th { border: 1px solid #ddd; } .fr-fic.fr-dib { display: block; margin: 5px auto; } .fr-fic.fr-dib.fr-fir { text-align: right; margin: 5px 0 5px auto; } .fr-fic.fr-dib.fr-fil { text-align: left; margin: 5px auto 5px 0; } .fr-fic.fr-dii { float: none; margin: 5px auto; } .fr-fic.fr-dii.fr-fil { float: left; margin: 5px auto; } .fr-fic.fr-dii.fr-fir { float: right; margin: 5px auto; } img.fr-dib.fr-fir { margin-right: 0; text-align: right; } img.fr-dib.fr-fil { margin-left: 0; text-align: left; } img.fr-dib { margin: 5px auto; display: block; float: none; } img.fr-bordered { box-sizing: content-box; border: solid 5px #CCC; } img.fr-shadow { box-shadow: 10px 10px 5px 0px #cccccc; } img.fr-rounded { border-radius: 10px; -moz-border-radius: 10px; -webkit-border-radius: 10px; -moz-background-clip: padding; -webkit-background-clip: padding-box; background-clip: padding-box; } </style><div><style> p { margin: 0; } span.fr-emoticon.fr-emoticon-img { background-repeat: no-repeat !important; font-size: inherit; height: 1em; width: 1em; min-height: 20px; min-width: 20px; display: inline-block; margin: -0.1em 0.1em 0.1em; line-height: 1; vertical-align: middle; } span.fr-emoticon { font-weight: normal; font-family: "Apple Color Emoji", "Segoe UI Emoji", "NotoColorEmoji", "Segoe UI Symbol", "Android Emoji", "EmojiSymbols"; display: inline; line-height: 0; } blockquote { border-left: solid 2px #5e35b1; color: #5e35b1; margin-left: 0; padding-left: 5px; } blockquote blockquote { border-color: #00bcd4; color: #00bcd4; } blockquote blockquote blockquote { border-color: #43a047; color: #43a047; } table.grid { border-collapse: collapse; } table.grid td, table.grid th { border: 1px solid #ddd; } .fr-fic.fr-dib { display: block; margin: 5px auto; } .fr-fic.fr-dib.fr-fir { text-align: right; margin: 5px 0 5px auto; } .fr-fic.fr-dib.fr-fil { text-align: left; margin: 5px auto 5px 0; } .fr-fic.fr-dii { float: none; margin: 5px auto; } .fr-fic.fr-dii.fr-fil { float: left; margin: 5px auto; } .fr-fic.fr-dii.fr-fir { float: right; margin: 5px auto; } img.fr-dib.fr-fir { margin-right: 0; text-align: right; } img.fr-dib.fr-fil { margin-left: 0; text-align: left; } img.fr-dib { margin: 5px auto; display: block; float: none; } img.fr-bordered { box-sizing: content-box; border: solid 5px #CCC; } img.fr-shadow { box-shadow: 10px 10px 5px 0px #cccccc; } img.fr-rounded { border-radius: 10px; -moz-border-radius: 10px; -webkit-border-radius: 10px; -moz-background-clip: padding; -webkit-background-clip: padding-box; background-clip: padding-box; } </style> <style> p { margin: 0; } span.fr-emoticon.fr-emoticon-img { background-repeat: no-repeat !important; font-size: inherit; height: 1em; width: 1em; min-height: 20px; min-width: 20px; display: inline-block; margin: -0.1em 0.1em 0.1em; line-height: 1; vertical-align: middle; } span.fr-emoticon { font-weight: normal; font-family: "Apple Color Emoji", "Segoe UI Emoji", "NotoColorEmoji", "Segoe UI Symbol", "Android Emoji", "EmojiSymbols"; display: inline; line-height: 0; } blockquote { border-left: solid 2px #5e35b1; color: #5e35b1; margin-left: 0; padding-left: 5px; } blockquote blockquote { border-color: #00bcd4; color: #00bcd4; } blockquote blockquote blockquote { border-color: #43a047; color: #43a047; } table.grid { border-collapse: collapse; } table.grid td, table.grid th { border: 1px solid #ddd; } .fr-fic.fr-dib { display: block; margin: 5px auto; } .fr-fic.fr-dib.fr-fir { text-align: right; margin: 5px 0 5px auto; } .fr-fic.fr-dib.fr-fil { text-align: left; margin: 5px auto 5px 0; } .fr-fic.fr-dii { float: none; margin: 5px auto; } .fr-fic.fr-dii.fr-fil { float: left; margin: 5px auto; } .fr-fic.fr-dii.fr-fir { float: right; margin: 5px auto; } </style> <style> p { margin: 0; font-family: "Poppins", sans-serif, "Roboto"; } span.fr-emoticon.fr-emoticon-img { background-repeat: no-repeat !important; font-size: inherit; height: 1em; width: 1em; min-height: 20px; min-width: 20px; display: inline-block; margin: -0.1em 0.1em 0.1em; line-height: 1; vertical-align: middle; } span.fr-emoticon { font-weight: normal; font-family: "Apple Color Emoji", "Segoe UI Emoji", "NotoColorEmoji", "Segoe UI Symbol", "Android Emoji", "EmojiSymbols"; display: inline; line-height: 0; } blockquote { border-left: solid 2px #5e35b1; color: #5e35b1; margin-left: 0; padding-left: 5px; } blockquote blockquote { border-color: #00bcd4; color: #00bcd4; } blockquote blockquote blockquote { border-color: #43a047; color: #43a047; } table.grid { border-collapse: collapse; } table.grid td, table.grid th { border: 1px solid #ddd; } .fr-fic.fr-dib { display: block; margin: 5px auto; } .fr-fic.fr-dib.fr-fir { text-align: right; margin: 5px 0 5px auto; } .fr-fic.fr-dib.fr-fil { text-align: left; margin: 5px auto 5px 0; } .fr-fic.fr-dii { float: none; margin: 5px auto; } .fr-fic.fr-dii.fr-fil { float: left; margin: 5px auto; } .fr-fic.fr-dii.fr-fir { float: right; margin: 5px auto; } .styled-table thead tr th:first-child { width: 28em; min-width: 28em; max-width: 28em; word-break: break-word; } .styled-table thead tr th:nth-child(2) { width: 8em; min-width: 8em; max-width: 8em; word-break: break-word; } .styled-table thead tr th:nth-child(3) { width: 8em; min-width: 8em; max-width: 8em; word-break: break-word; } .styled-table thead tr th:nth-child(4) { width: 8em; min-width: 8em; max-width: 8em; word-break: break-word; } .styled-table thead tr th:nth-child(5) { width: 8em; min-width: 8em; max-width: 8em; word-break: break-word; } .styled-table { border-radius: 5px;border-collapse: collapse; margin: 25px 0; font-size: 1rem; font-family: "Poppins", sans-serif, "Roboto"; width: 100%; box-shadow: 0 0 20px rgba(0, 0, 0, 0.15); } .styled-table thead tr { text-align: left;border-radius: 5px; } .styled-table th { border-radius: 5px; padding: 12px 15px; } .styled-table td { padding: 12px 15px; } .styled-table tbody tr { border-bottom: 1px solid #dddddd; } .styled-table tbody tr:nth-of-type(even) { background-color: #fafafa; } .styled-table tbody tr:last-of-type { border-bottom: 2px solid $orcolor; } </style>&nbsp;<table class="styled-table grid" style="width: 100%; height: 10989px;"><colgroup><col style="width: 33.3729%;"></colgroup> <colgroup><col style="width: 14.7589%;"></colgroup> <colgroup><col style="width: 51.8682%;"></colgroup><tbody><tr style="height: 51px;"><td style="text-align: left; background-color: rgb(0, 204, 248);"><strong><span style="color: rgb(255, 255, 255); font-size: 12pt;">Field</span></strong></td><td style="text-align: left; background-color: rgb(0, 204, 248);"><strong><span style="color: rgb(255, 255, 255); font-size: 12pt;">Type</span></strong></td><td style="text-align: center; background-color: rgb(0, 204, 248);"><strong><span style="color: rgb(255, 255, 255); font-size: 12pt;">Description</span></strong></td></tr><tr style="height: 92px;"><td id="portal_url">Web portal URL</td><td>Free Text (Read-Only)</td><td style="text-align: left;">This will be the URL of your Self-Service Portal. You are not able to edit this manually if you are hosted with us in the Cloud, however you are able to contact us and we can change it for you. If you are running your application from your own premises, then you will be able to do this yourself.&nbsp;</td></tr><tr style="height: 47px;"><td id="webdashboardtitle">Portal Title<br></td><td>Free Text</td><td style="text-align: left;">This will be the name of the Portal&#39;s tab in your browser.</td></tr><tr style="height: 47px;"><td id="welcome_message_label">Welcome Message<br></td><td>Free Text<br></td><td style="text-align: left;">When on the home screen of the Portal, the message input here will be returned above the menu buttons/search bar.<br></td></tr><tr style="height: 92px;"><td id="user_portal_theme">Portal Theme</td><td>Single Select</td><td style="text-align: left;">The Portal can be shown in Dark mode, the standard light mode or it can set based off of the browser default of the user. Users now have an option to change theme when in the portal. The option is in the top right hand side, click on the users icon and then &quot;settings&quot;.</td></tr><tr style="height: 70px;"><td id="portal_colour">Portal Colour<br></td><td>Hex Code</td><td style="text-align: left;">Determines the Portal theme - specifically the colour of the top navigation bar &amp; background colour for buttons throughout.<br></td></tr><tr style="height: 47px;"><td id="portal_logo">Portal Logo<br></td><td>Upload</td><td style="text-align: left;">Determines the image to present on the LHS of the navigation bar.<br></td></tr><tr style="height: 47px;"><td id="portal_logo_alt_text"><p data-pasted="true">Portal logo alt text</p></td><td>Free Text</td><td style="text-align: left;"><strong>(v2.242+)</strong> The text entered here will act as a fallback if the logo fails to load, and can be read by screen readers.</td></tr><tr style="height: 137px;"><td id="customise_multiple_portals">Allow CSS customisation for multiple portals</td><td>Checkbox</td><td style="text-align: left;">When enabled, you will be able to set a particular colour theme and style the portal differently depending on the Customer / Organisation stated override. These will follow the Portal Custom CSS templates configured via the menu below.<br><br>For more information on using this checkout <a target="_blank" rel="noopener noreferrer" data-fr-linked="true" href="https://usehalo.com/haloitsm/guides/2331" data-pasted="true">Managing Multiple End User Portals</a>.</td></tr><tr style="height: 137px;"><td id="customCss">Custom CSS</td><td>Button</td><td style="text-align: left;">This button will allow you to set<a href="https://usehalo.com/haloitsm/guides/2709/" target="_blank" rel="noopener noreferrer">&nbsp;custom CSS to</a> be applied to your portal.&nbsp;<br><br>If you have &quot;Allow CSS customisation for multiple portals&quot; enabled, this will open up the menu for viewing Email Templates that are marked as &quot;portalcss=true&quot;. These can be configured to provide different views of the portal as above.</td></tr><tr style="height: 70px;"><td id="allow_notloggedin">Require Users to login to access the portal</td><td>Checkbox</td><td style="text-align: left;">When checked, end-users must log in (either with Halo credentials or a configured SSO method) to access the Self-Service Portal.<br></td></tr><tr style="height: 70px;"><td id="allow_kbs_notloggedin">Require Users to Log in to Access the Knowledge Base<br></td><td>Checkbox</td><td style="text-align: left;">When checked, end-users must log in to access the knowledge base via the Portal (N/A if users are required to access the Portal)</td></tr><tr style="height: 70px;"><td id="force_login_if_no_kb_access">Redirect to the login screen if there is no access to Knowledgebase Article</td><td>Checkbox</td><td style="text-align: left;">When checked, if an article is not available anonymously it will redirect the user to the login screen to allow them to view it.</td></tr><tr style="height: 70px;"><td id="anonymoususersite">Anonymous User Site<br></td><td>Single Select</td><td style="text-align: left;">If Users are not forced to log in, their actions will be marked as from the &quot;Anonymous User&quot;. The Site selected here is where this user will belong to, as it will still technically be a User.</td></tr><tr style="height: 70px;"><td id="anonymoususer_id">Anonymous User<br></td><td>Single Select</td><td style="text-align: left;">As above, the &quot;Anonymous User&quot; still needs a User to log things against, the selected User here will act as this User. (Users will be selectable from the chosen Site).</td></tr><tr style="height: 159px;"><td id="user_match_alternative_email_address">Allow anonymous Users to match with existing Users via their secondary and tertiary email addresses when logging a Ticket<br></td><td>Checkbox</td><td style="text-align: left;">When anonymously logging a ticket from i.e. a ticket form embedded onto a website:&nbsp;<a href="https://usehalo.com/haloitsm/guides/2073" rel="noopener noreferrer" target="_blank">Anonymous logging for certain ticket types, can be embedded on website or accessed via a specific URL</a><br><br>The email field on the ticket form will be able to match onto the 2nd and 3rd email address set on the user. Meaning that if a user tried to log a ticket and gave i.e. their personal email as the input (This will have to be populated in the Email Address 2/ 3 field on the users account in Halo), it will match to that user in Halo.</td></tr><tr style="height: 92px;"><td id="user_match_phonenumber">Allow anonymous Users to match to existing Users based on phone number entered when logging a Ticket<br></td><td>Checkbox</td><td style="text-align: left;">When checked on, this setting only applies if an email address is not supplied <span id="isPasted" style="color: rgb(0, 0, 0); font-family: Poppins, sans-serif, Roboto; font-size: 14px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: rgb(250, 250, 250); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; display: inline !important; float: none;">when</span> logging the ticket e.g. the &quot;Email field visibility&quot; on the forms tab of the ticket type is set to &quot;Not Visible&quot;. If the above criteria is met and a phone number matches to an existing user, the ticket will be logged for the user in the system.</td></tr><tr style="height: 47px;"><td id="allow_anonymous_approvals">Require Authentication when Approving/Rejecting Approval Processes<br></td><td>Checkbox</td><td style="text-align: left;">When checked, end-users must log in to access their approvals.<br></td></tr><tr style="height: 47px;"><td id="mandatoryrejectcomment">Require comments to be added when Rejecting an Approval Process<br></td><td>Checkbox</td><td style="text-align: left;">When checked, if an end-user is rejecting an Approval Process, a comment/reason must be provided.<br></td></tr><tr style="height: 47px;"><td id="mandatoryapprovecomment">Require comments to be added when Approving an Approval Process<br></td><td>Checkbox</td><td style="text-align: left;">When checked, if an end-user is approval an Approval Process, a comment/reason must be provided.<br></td></tr><tr style="height: 115px;"><td id="hide_accept_reject_all_portal">Hide the &lsquo;Accept All&rsquo; and &lsquo;Reject All&rsquo; buttons on the My Approvals page in the Portal<br></td><td>Single Select&nbsp;</td><td style="text-align: left;">Here, you can choose whether the &lsquo;Accept All&rsquo; and &lsquo;Reject All&rsquo; buttons show on the &#39;My Approvals&#39; page in the portal. This will only apply to the &#39;My Approvals&#39; page in the portal and not affect the approvals module in the agent app. This will override the global approval process setting &#39;Show Accept All and Reject All buttons on the My Approvals Page&#39; found under Configuration &gt; Tickets &gt; Approval Processes.</td></tr><tr style="height: 105px;"><td id="always_show_approval_ticket_details">Always show the Ticket details as the approval note on the My Approvals page<br></td><td>Checkbox</td><td style="text-align: left;"><p id="isPasted">This controls what information shows in the &#39;My approvals&#39; page in the portal. When enabled, the ticket details field will be visible to the approver from the my approvals page, regardless of how the approval process was started. When disabled, the ticket details will still be used unless the approval was started using an action, in which case the action note will be used.</p></td></tr><tr style="height: 70px;"><td id="allow_new_user">Allow new Users to register from the portal<br></td><td>Checkbox</td><td style="text-align: left;">When checked, an option is available on the Portal log in screen: &quot;Create New User Account&quot;. The new user must input an email/password then validate their account via a link emailed to the address entered.<br></td></tr><tr style="height: 137px;"><td id="ignore_visibilty_restrictions_on_action_links">Ignore field visibility restrictions when linking to User Actions via $-LINKTOUSERACTION<br></td><td>Checkbox<br></td><td style="text-align: left;">When not logged into Halo and viewing actions via the $-LINKTOUSERACTION{ACTION ID}, where those actions have fields that have visibility restrictions, if this setting is enabled, users that are not logged in (The setting &quot;Require Users to login to access the portal&quot; needs to be turned off) will be able to see fields attached to the action, even if there are visibility restrictions such as customer restrictions on the field. When logged in, they will not be able to see these restricted fields, if they don&#39;t have permission to due to i.e. not having access to the customer that is in the visibility restrictions.</td></tr><tr style="height: 47px;"><td><p id="hide_agent_login_link_for_portal">Do not show the Agent login option on self service portal login screen</p></td><td>Checkbox</td><td style="text-align: left;">When enabled, the &quot;Log in to the Agent Application&quot; link will be hidden on the Self-Service Portal login screen.</td></tr><tr style="height: 92px;"><td id="allownewusersiteid">Default Site for new Users&nbsp;<br></td><td>Single Select</td><td style="text-align: left;">The selection made here will dictate where new Users signing in for the first time will be stored under. Should you have a Single Sign-On setup, the User will automatically be stored under the relevant customer associated to their third-party profile.</td></tr><tr style="height: 92px;"><td id="portalbuttons">Menu Buttons</td><td>List</td><td style="text-align: left;">The buttons in this list will be available to be used on the Self-Service Portal. This will be the main method of navigating through the portal for your Users. Various forms of buttons can be added here, ranging from a &quot;New Ticket&quot; button, through to viewing any Assets that User might be associated with, or perhaps viewing particular Reports and their data.</td></tr><tr style="height: 70px;"><td id="portal_nav_button_align">Nav button alignment<br></td><td>Single Select</td><td style="text-align: left;">Defaults to &quot;Right&quot;. Sets the alignment of the Navigation Bar buttons. If set to &quot;Left&quot;, the search bar/language selection will also move up to where the buttons previously were.</td></tr><tr style="height: 47px;"><td id="portalbackgroundimageurl">Home screen background image URL<br></td><td>URL</td><td style="text-align: left;">Determines the background image to use on the Self-Service Portal home page.<br></td></tr><tr style="height: 70px;"><td id="portalbackgrounddisplaymode">Background image display type<br></td><td>Single Select</td><td style="text-align: left;">Determines whether to present the background image as a banner towards the top of the page, or fill the whole background with the image.<br></td></tr><tr style="height: 47px;"><td id="portalhomeshowkbsearch">Show the search bar<br></td><td>Checkbox</td><td style="text-align: left;">Toggles the visibility of the search bar presented on the Portal home screen.<br></td></tr><tr style="height: 47px;"><td id="portalhomeshowfeed">Show the Activity Feed<br></td><td>Checkbox</td><td style="text-align: left;">When checked, the activity feed is present towards the bottom of the home page, for updates on the end-user&#39;s tickets.<br></td></tr><tr style="height: 92px;"><td id="portalhomeshowtoparticles">Show Top 5 rated Articles<br></td><td>Checkbox</td><td style="text-align: left;">When checked, your top 5 rated Knowledge Base articles will be presented towards the bottom of the home screen. NB: within an Article on the Portal, end-users will find thumbs up/down options allowing them to specify whether or not they found the article useful. The top 5 rated Articles are the top 5 articles with the most thumbs up.<br></td></tr><tr style="height: 70px;"><td id="customise_top_articles">Use a custom list of Top 5 Articles<br></td><td>Checkbox</td><td style="text-align: left;">When enabled, a table will show to select your own custom list and order to show in the &quot;Top 5 Articles&quot;, instead of being based on votes.</td></tr><tr style="height: 47px;"><td id="portalhomeshownewsarticles">Show recent News Articles<br></td><td>Checkbox</td><td style="text-align: left;">When checked, any recently published Articles marked as News Articles will be shown up on the Portal for Users to read.</td></tr><tr style="height: 47px;"><td id="portal_show_my_tickets">Show my Tickets widget<br></td><td>Checkbox</td><td style="text-align: left;">When enabled, a widget showing the User&#39;s 5 most recently updated Tickets will show.</td></tr><tr style="height: 47px;"><td id="portal_show_my_approvals">Show my approvals widget<br></td><td>Checkbox</td><td style="text-align: left;">When enabled, a widget showing the User&#39;s 5 most recent pending Approvals will show.<br></td></tr><tr style="height: 47px;"><td id="portal_show_my_assets">Show my Assets widget<br></td><td>Checkbox</td><td style="text-align: left;">When enabled, a widget showing the User&#39;s top 5 Assets will show.<br></td></tr><tr style="height: 70px;"><td id="showmyservices">Show Service Status Information<br></td><td>Checkbox</td><td style="text-align: left;">When checked, the status of monitored Services will be presented on the home screen of the Portal (below the menu buttons).<br></td></tr><tr style="height: 47px;"><td id="portalhomescreenservicedisplaytype">Service Status display type<br></td><td>Single Select</td><td style="text-align: left;">Establishes what Services/statuses to display on the home screen (provided the above is checked).<br></td></tr><tr style="height: 265px;"><td id="portalservicedetailsdisplaytype">Show the status details as a scrolling text animation<br></td><td>Checkbox<br></td><td style="text-align: left;"><p>To enable this setting you will need to have the setting &#39;Show Service Status Information&#39; checked. You will also need to have the setting &#39;Service Status display type&#39; set to &#39;Only show Services with issues and show the status details&#39;, these settings can be configured in Configuration &gt; Self Service Portal.</p><p><br></p><p><strong>To test this feature:</strong></p><p id="isPasted">Add the menu button &quot;service status&quot; to the portal (menu buttons are added from Configuration &gt; Self Service Portal)</p><p><br></p><p>Have some services with set statuses (click into the services area from navigation menu), can be changed with the update status button on a service.</p><p><br></p><p>On both the service page and the portal service status page, the details should be displayed as scrolling text of whatever is in the status public message.</p></td></tr><tr style="height: 47px;"><td id="services_portalbackgroundimageurl">Service catalogue home screen background image URL<br></td><td>URL</td><td style="text-align: left;">This will be the background image on the main service catalogue screen.</td></tr><tr style="height: 70px;"><td id="show_requires_attention_service_status_portal">Show services with the Requires Attention status on the portal<br></td><td>Checkbox</td><td style="text-align: left;">When enabled services that have the &#39;Requires Attention&#39; status will show on the end user portal. When disabled only services with the &#39;Ok&#39;, &#39;Fault&#39; or &#39;Planned Maintenance&#39; service will show on the portal.&nbsp;</td></tr><tr style="height: 70px;"><td id="combine_portal_services_categories">Display Services and categories in a combined list in the catalogue<br></td><td>Checkbox</td><td style="text-align: left;">When selected, services and service categories will be shown in one list within the portal. Categories will be denoted by a folder icon in the top right.</td></tr><tr style="height: 47px;"><td id="portalbuttonmaxperrow">Maximum buttons per row<br></td><td>Single Select</td><td style="text-align: left;">Determines the number of columns to use for the menu button grid on the Portal home page.<br></td></tr><tr style="height: 70px;"><td id="show_home_html">Display custom HTML<br></td><td>Checkbox</td><td style="text-align: left;">When enabled the options to add raw HTML above and below the Home Screen Content will become configurable. The home screen content being the menu buttons that are added/ configured within Configuration &gt; Self Service Portal.</td></tr><tr style="height: 92px;"><td id="home_html_position">Custom HTML position<br></td><td>Single Select</td><td style="text-align: left;">Decide where to display your custom HTML, you can choose Above the Home Screen Content, Below the Home Screen Content, or Both. The home screen content being the menu buttons that are added/ configured within Configuration &gt; Self Service Portal.</td></tr><tr style="height: 70px;"><td id="pin_home_html">Make custom HTML a sticky banner across all Portal pages<br></td><td>Checkbox</td><td style="text-align: left;">When enabled, the banner will stay visible when navigating around the Portal. If disabled, it will only show on the Home Screen.</td></tr><tr style="height: 92px;"><td id="home_html_top">Custom HTML (above default Home Screen content)<br></td><td>Raw HTML<br></td><td style="text-align: left;">The HTML added here will be displayed above the home screen content. The home screen content being the menu buttons that are added/ configured within Configuration &gt; Self Service Portal. There is a limit of 4000 characters, any characters over will be truncated. $-variables cannot be used.<br></td></tr><tr style="height: 92px;"><td id="home_html">Custom HTML (below default Home Screen content)<br></td><td>Raw HTML</td><td style="text-align: left;">The HTML added here will be displayed below the home screen content. The home screen content being the menu buttons that are added/ configured within Configuration &gt; Self Service Portal. There is a limit of 4000 characters, any characters over will be truncated. $-variables cannot be used.<br></td></tr><tr style="height: 70px;"><td id="portalallowkbsearch">Allow users to search KB articles<br></td><td>Checkbox</td><td style="text-align: left;">When checked, Knowledge Base Articles can be searched. This is from both the home page search bar &amp; a search bar present within the Knowledge Base area.<br></td></tr><tr style="height: 47px;"><td id="portalallowservicesearch">Allow users to search Services<br></td><td>Checkbox</td><td style="text-align: left;">When checked, Services can be searched. This is from the home page search bar.</td></tr><tr style="height: 47px;"><td id="portalallowticketsearch">Allow users to search Tickets<br></td><td>Checkbox</td><td style="text-align: left;">When checked, Services can be searched. This is from the home page search bar.<br></td></tr><tr style="height: 47px;"><td id="show_status_filter">Allow Users to filter search by Status<br></td><td>Checkbox<br></td><td style="text-align: left;">When disabled, users on the self service portal will not be able to filter search by status</td></tr><tr style="height: 47px;"><td id="show_user_searchbar">Show the quick search in the portal navigation bar<br></td><td>Checkbox<br></td><td style="text-align: left;">When enabled, the quick search bar will appear on the top navigation bar on the portal screen.</td></tr><tr style="height: 47px;"><td id="show_search_totals">Show search totals<br></td><td>Checkbox</td><td style="text-align: left;">When enabled, searching in the Self-Service Portal will show the count in brackets for each entity.&nbsp;</td></tr><tr style="height: 92px;"><td id="search_service_details">Search for Service details and Service Catalogue<br></td><td>Checkbox</td><td style="text-align: left;">When enabled, individual Service Requests under a Service will show in the search results, based off of the button label. This will show results for both services and service details.&nbsp;</td></tr><tr style="height: 70px;"><td id="group_search_results">Show combined results when searching all entities<br></td><td>Checkbox</td><td style="text-align: left;">When enabled, the search will show &quot;All&quot; by default, with a label on the right side of each result showing the entity it is associated with (i.e. &quot;Ticket&quot;, &quot;Article&quot;..)</td></tr><tr style="height: 65px;"><td><p id="kbcreateifnoresults">Show a button to raise a Ticket if a search returns no results</p></td><td>Checkbox</td><td style="text-align: left;"><p data-pasted="true">When enabled, a button to raise a specified ticket type or template will show if no results are received.</p></td></tr><tr style="height: 70px;"><td id="kbcreateticketortemplate">Choose to use a specific Ticket Type or Template for the new Ticket<br></td><td>Radio Selection</td><td style="text-align: left;"><strong>(&quot;Show a button to raise a Ticket if a search returns no results&quot; is enabled)</strong> Sets whether a ticket type or a template is logged when the button is clicked.</td></tr><tr style="height: 70px;"><td><p id="kbticketid">Ticket Type</p></td><td>Single Select</td><td style="text-align: left;"><strong data-pasted="true">(&quot;Choose to use a specific Ticket Type or Template for the new Ticket&quot; is set to &quot;Ticket Type&quot;)</strong> Sets which ticket type is logged when the button is clicked.<br></td></tr><tr style="height: 70px;"><td id="kbtemplateid">Template</td><td>Single Select</td><td style="text-align: left;"><strong>(&quot;Choose to use a specific Ticket Type or Template for the new Ticket&quot; is set to &quot;Template&quot;)</strong> Sets which template is logged when the button is clicked.</td></tr><tr style="height: 70px;"><td id="rtdefwebendusers">Default Ticket Type<br></td><td>Single Select</td><td style="text-align: left;">When using the menu button with function &#39;New Ticket screen with Ticket Type Selection&#39;, the default Ticket Type will be whatever is set here.<br></td></tr><tr style="height: 47px;"><td id="sendackemailsforwebrequests">Send Acknowledgment Email<br></td><td>Checkbox</td><td style="text-align: left;">Determines whether to send acknowledgement emails to end-users for Tickets logged via the Portal<br></td></tr><tr style="height: 70px;"><td id="newrequestmessage">Message displayed after submitting new Ticket<br></td><td>Free Text</td><td style="text-align: left;">Whatever is entered here will be presented via a banner above the ticket details screen, once a Ticket has been logged via the Self-Service Portal. $_faultid can be used here to return the Ticket number.<br></td></tr><tr style="height: 115px;"><td id="allowlogonbehalfof">Allow logging on behalf of other Users&nbsp;<br></td><td>Single Select</td><td style="text-align: left;">Halo provides the option to allow an end-user to log a Ticket on behalf of another end-user i.e. Joe Bloggs logs into the Portal &amp; logs a Ticket for John Smith, resulting in the Ticket being raised by Joe Bloggs, but John Smith being the end-user of the Ticket. This field determines the set of users for which an end-user can pick from when logging on behalf of another user.<br></td></tr><tr style="height: 92px;"><td id="typeofdisplayanduseforassetswhenloggingonbehalfallowed">Asset display behaviour for log on behalf<br></td><td>Single Select</td><td style="text-align: left;">(Provided logging on behalf of other users is enabled) - If an end-user can select an Asset(s) when logging a Ticket via Self-Service, this field determines the Asset(s) that will be visible to them. Also applicable to Assets presented in the &#39;My Assets&#39; area.<br></td></tr><tr style="height: 92px;"><td id="autofollowonbehalf">Make the user logging a ticket a follower when logging it on behalf of another user<br></td><td>Checkbox</td><td style="text-align: left;">(Provided Logging on behalf of other users is enabled) - When checked, the user logging a Ticket on behalf of another user will become a follower of that Ticket. Following on from the above example, with this option checked Joe Bloggs would become a follower of the Ticket, while John Smith would be the end-user of the Ticket.<br></td></tr><tr style="height: 115px;"><td id="followers_scope">Followers Field and Delegate Approvers Scope<br></td><td>Single Select</td><td style="text-align: left;">This is the access to certain levels to decide who can be added as followers or delegate approvers, i.e if the user of the ticket is Aidan on site A and this setting is set to site, then the followers and delegate approvers list can only include people on that site. Approval delegation can be activated in Configuration&gt;Teams &amp; Agents&gt;Agents&gt;*Preferences Tab*&gt;*Approval Processes Dropdown*<br></td></tr><tr style="height: 70px;"><td id="cc_scope">Email CC List Scope<br></td><td>Single Select</td><td style="text-align: left;">This refers to the people who can be added to the CC list, i.e. if set to site, then the people who can be added to the CC list will be those that are at the same site as the user of the ticket.</td></tr><tr style="height: 92px;"><td id="site_override_type">Allow a Tickets Customer and Site to be different to the End-Users Customer and Site<br></td><td>Single Select</td><td style="text-align: left;">The selection made here will determine whether or not the Ticket&#39;s Customer and Site can be different to the End-User of that Ticket&#39;s Customer and Site. Should this be allowed, the range of Sites for which this is applicable to can be configured here.</td></tr><tr style="height: 70px;"><td id="eupallowsiteselection">Allow Site Selection<br></td><td>Checkbox<br></td><td style="text-align: left;">When checked, the ability for a User to choose which Site they are logging this ticket under is made available. This User must be a part of the Site in order to be able to log a ticket under it.</td></tr><tr style="height: 70px;"><td id="portal_allow_advanced_search_new_ticket">Allow advanced search of Users and Sites</td><td>Checkbox<br></td><td style="text-align: left;">When checked, a User who is logging a ticket on behalf of another User will be able to use an advanced search to find Sites and Users to log the ticket against.&nbsp;<br></td></tr><tr style="height: 70px;"><td id="show_siteselect_client">Show Customer name in Site dropdown<br></td><td>Checkbox</td><td style="text-align: left;">When this and the above are checked, then the Customer that Site belongs to&#39;s name will be visible as a prefix to the Site name(s).</td></tr><tr style="height: 47px;"><td id="show_siteselect_client">Allow all Users to view all Assets at their Site<br></td><td>Checkbox</td><td style="text-align: left;">When checked, end-users can view site-level Assets, as opposed to only their own.<br></td></tr><tr style="height: 92px;"><td id="isphonemandatory">Make Phone number a mandatory field in contact details when user is anonymous<br></td><td>Checkbox</td><td style="text-align: left;">When checked, should a User be logging a ticket anonymously, they will be forced to enter a Phone Number when submitting the form. This setting can also be set on the ticket type level which will override this global setting.&nbsp;</td></tr><tr style="height: 70px;"><td id="cc_list_is_dropdown">Change Email CC list to a Dropdown<br></td><td>Checkbox</td><td style="text-align: left;">When checked, the Email CC list will have a dropdown functionality. This will contain any addresses that the User has access to. This would be an alternative to either intellisense or manual entry.</td></tr><tr style="height: 47px;"><td id="assetshowsite">Assets field: Show Site<br></td><td>Checkbox</td><td style="text-align: left;">When checked, this particular detail of the Asset(s) can be seen via the Portal.</td></tr><tr style="height: 47px;"><td id="assetshowkeyfield1">Assets field: Show Key Field 1<br></td><td>Checkbox</td><td style="text-align: left;">When checked, this particular detail of the Asset(s) can be seen via the Portal.<br></td></tr><tr style="height: 47px;"><td id="assetshowkeyfield2">Assets field: Show Key Field 2<br></td><td>Checkbox</td><td style="text-align: left;">When checked, this particular detail of the Asset(s) can be seen via the Portal.<br></td></tr><tr style="height: 47px;"><td id="assetshowkeyfield3">Assets field: Show Key Field 3<br></td><td>Checkbox</td><td style="text-align: left;">When checked, this particular detail of the Asset(s) can be seen via the Portal.<br></td></tr><tr style="height: 47px;"><td id="user_project_profile"><p id="isPasted">Projects Column Profile for Users</p></td><td>Single Select</td><td style="text-align: left;">The selected Projects Column Profile will be used for viewing Projects via the Self-Service Portal.</td></tr><tr style="height: 55px;"><td id="user_ticket_profile">Tickets Column Profile for Users<br></td><td>Single Select</td><td style="text-align: left;">The selected Tickets Column Profile will be used for viewing Tickets via the Self-Service Portal.</td></tr><tr style="height: 47px;"><td id="supplier_ticket_profile">Tickets Column Profile for Supplier<br></td><td>Single Select<br></td><td style="text-align: left;">The selected Tickets Column Profile will be used for Supplier Contacts viewing Tickets via the Self-Service Portal.<br></td></tr><tr style="height: 355px;"><td id="use_item_catalogue">Display the items issued field as a catalogue in the self-service portal<br></td><td>Checkbox</td><td style="text-align: left;">When viewing items in the self service portal, you will experience a cleaner, more modern UI. It will look similar to a online stores product catalogue.<br><br><strong>To Implement This Feature:</strong><br><p id="isPasted">Add items issued to a ticket type used for a service. Set &quot;Show a summary screen before submitting&quot; to true against the service request (From within the service navigate to the configuration tab, when adding lines to the service request details table, you can enable this setting per line).</p><p><br></p><p>Allow logging on behalf of other users (Configuration &gt; Self service portal).</p><p><br></p><p>Log into the portal.</p><p><br></p><p>Add items issued on the service and log on behalf of someone and check these show in the summary tab.</p><p><br></p><p>Enable the setting &quot;Display the items issued field as a catalogue in the self-service portal&quot; in portal settings and check you can expand the rows by clicking on them to show the image and sales description for the item.</p></td></tr><tr style="height: 65px;"><td id="use_item_catalogue">Expand all Products in the item catalogue by default<br></td><td>Checkbox</td><td style="text-align: left;"><p>Used in conjunction with &#39;Display the items issued field as a catalogue in the self-service portal&#39;. When checked, all products in the item catalogue will be expanded by default.</p></td></tr><tr style="height: 115px;"><td id="restrict_portal_new_ticket">Only allow logging of Ticket with a specific Ticket Type/template if the User has access to the corresponding portal button<br></td><td>Checkbox<br></td><td style="text-align: left;">With this setting enabled, even if the user goes directly to the URL for the new ticket screen, they will only have access if they are also granted access to the menu button on the self service portal that corresponds to logging a ticket of that type that is specified by id in the URL. This will stop any issues where a user has a link that they can go to where they log a new ticket from.</td></tr><tr style="height: 70px;"><td id="follower_display_attribute1">Primary User attribute for the Followers field</td><td>Single Select</td><td style="text-align: left;">The selection here will be the primary field used when searching the &quot;Followers&quot; field within the portal. This defaults to &quot;Customer Name&quot; unless changed.</td></tr><tr style="height: 70px;"><td id="follower_display_attribute2">Secondary User attribute for the Followers field</td><td>Single Select</td><td style="text-align: left;">The selection here will be the secondary field used when searching the &quot;Followers&quot; field within the portal. This defaults to &quot;Site Name&quot; unless changed.</td></tr><tr style="height: 92px;"><td id="user_can_edit_system_fields">Allow Users to edit system Fields on the Portal<br></td><td>Checkbox</td><td style="text-align: left;">When checked, users will be able to update system user fields from the portal. Allowing them to update their own details. You will be able to choose which fields they can edit using the &quot;Fields&quot; field, which shows upon enabling this. Users can update these fields under the &quot;Settings and Preferences&quot; section of the portal.</td></tr><tr style="height: 70px;"><td id="user_editable_fields_list">Fields</td><td>Multi Select</td><td style="text-align: left;">Available when &quot;Allow Users to edit system Fields on the Portal&quot; is enabled. Here choose the fields you would like users to be able to update in the portal.</td></tr><tr style="height: 92px;"><td id="supplier_can_edit_system_fields">Allow Supplier Users to edit system Fields on the Portal</td><td>Checkbox</td><td style="text-align: left;"><strong>​</strong>When checked, supplier users will be able to update system user fields from the portal. Allowing them to update their own details. You will be able to choose which fields they can edit using the &quot;Fields&quot; field, which shows upon enabling this. Supplier users can update these fields under the &quot;Settings and Preferences&quot; section of the portal.<br></td></tr><tr style="height: 70px;"><td id="supplier_editable_fields_list">Fields</td><td>Multi Select</td><td style="text-align: left;">Available when &quot;Allow Supplier Users to edit system Fields on the Portal&quot; is enabled. Here choose the fields you would like users to be able to update in the portal.</td></tr><tr style="height: 70px;"><td id="hideslastatus">Show SLA Compliance Information<br></td><td>Checkbox</td><td style="text-align: left;">When checked, the SLA time remaining will be present when viewing Tickets via the Self-Service Portal (allowing end-users to view the SLA time remaining on their Tickets).<br></td></tr><tr style="height: 70px;"><td id="portalshowworkflow">Show workflow progress<br></td><td>Checkbox</td><td style="text-align: left;">When checked, Users will be able to see the Workflow Progress bar that is visible on the Agent&#39;s ticket view (unless disabled), so that they can track the progress of their ticket.</td></tr><tr style="height: 47px;"><td id="portalshowawaitinginput"><p id="isPasted">Show awaiting input option</p></td><td>Checkbox</td><td style="text-align: left;">When checked, there will be a filter option for tickets in the self service portal called &quot;Awaiting Input&quot;</td></tr><tr style="height: 47px;"><td id="showapproversthatareyettovote">Show who the approval process is still waiting for<br></td><td>Checkbox</td><td style="text-align: left;">When checked, Users can view the pending Approvers on their Approval Processes.&nbsp;</td></tr><tr style="height: 47px;"><td id="use_filter_profiles_on_portal">Use custom Filter Profiles on the Ticket list</td><td>Checkbox</td><td style="text-align: left;">When enabled, each filter profile will have an option of whether to show on the portal.</td></tr><tr style="height: 47px;"><td id="portal_default_filter_profile">Default Filter Profile</td><td>Single Select</td><td style="text-align: left;">Shows when the above is enabled. Sets the default filter profile for the portal.</td></tr><tr style="height: 47px;"><td id="showagentuserfieldsportal">Display Agent name in the ticket list<br></td><td>Checkbox</td><td style="text-align: left;">When checked, the Users will be able to see which Agent is assigned to their Ticket from the Ticket List view.</td></tr><tr style="height: 92px;"><td id="dont_set_list_colour_on_portal">Do not show Ticket list colours on the portal</td><td>Checkbox</td><td style="text-align: left;">When checked, any colour changes on a ticket will only be visible on the agent side, not the end-user&#39;s. (Ticket colour can be set on ticket rules and will show that colour when the rule matches, and the colour will disappear when it not longer does).</td></tr><tr style="height: 47px;"><td id="roadmapcategory">Category for grouping roadmap tickets<br></td><td>Single Select</td><td style="text-align: left;">Should a ticket be marked as a Roadmap ticket, the category chosen here will be used to distinguish these.</td></tr><tr style="height: 92px;"><td id="portal_action_date_display">Date display for Ticket actions<br></td><td>Single Select<br></td><td style="text-align: left;">This option dictates the date field displayed on each action in a tickets history. Using the date created option will display the date and time the action was created. Using the date done field will display the date and the duration over which it was done i.e. DD/MM/YYYY [{Time Started HH:MM} - {Time Finished HH:MM}].</td></tr><tr style="height: 70px;"><td id="portal_ticket_details_auto_refresh">Automatically refresh the Ticket details page if the Ticket is updated</td><td>Checkbox</td><td style="text-align: left;">When enabled and viewing a ticket on the portal, updates will be checked for every minute without needing to refresh the page.</td></tr><tr style="height: 47px;"><td id="endusersclose">Closure Allowed<br></td><td>Single Select</td><td style="text-align: left;">This will determine whether or not Users can close their own tickets.</td></tr><tr style="height: 47px;"><td id="hidekbviews">Hide Article view count<br></td><td>Checkbox<br></td><td style="text-align: left;">When enabled, the view count against articles will be hidden on the self service portal.</td></tr><tr style="height: 47px;"><td id="disable_kb_voting">Disable Article Voting</td><td>Checkbox<br></td><td style="text-align: left;">When enabled, article ratings will be hidden, and Users will be unable to vote on an article. &nbsp;</td></tr><tr style="height: 47px;"><td id="hidekbratings">Hide Article ratings<br></td><td>Checkbox<br></td><td style="text-align: left;">When enabled, the ratings against articles will be hidden on the self service portal.<br></td></tr><tr style="height: 47px;"><td id="show_kb_creation_author">Show &#39;Created by&#39; label</td><td>Checkbox</td><td style="text-align: left;">Shows or hides the &quot;Created by&quot; label on an article on the portal.</td></tr><tr style="height: 47px;"><td id="show_kb_creation_date">Show creation date</td><td>Checkbox</td><td style="text-align: left;">Shows or hides the creation date on an article on the portal.</td></tr><tr style="height: 47px;"><td id="show_kb_edit_author">Show &#39;Edited by&#39; label</td><td>Checkbox</td><td style="text-align: left;">Shows or hides the &quot;Edited by&quot; label on an article on the portal.</td></tr><tr style="height: 47px;"><td id="show_kb_edit_date">Show edit date</td><td>Checkbox</td><td style="text-align: left;">Shows or hides the edit date on an article on the portal.</td></tr><tr style="height: 47px;"><td id="showkbentrytags">Show Article tags</td><td>Checkbox</td><td style="text-align: left;">Shows or hides the article tags on an article on the portal. Tags can still be searched by if hidden.</td></tr><tr style="height: 47px;"><td id="portal_asset_column_profile_id">Column profile for My Assets<br></td><td>Single Select</td><td style="text-align: left;">Here, choose the <a target="_blank" rel="noopener noreferrer" data-fr-linked="true" href="https://usehalo.com/haloitsm/guides/1936" data-pasted="true">column profile</a> you would like to be used when users are viewing the &quot;My Assets&quot; page in the portal.&nbsp;</td></tr><tr style="height: 70px;"><td id="my_approvals_search_bar">Show a search bar on the &#39;My Approvals&#39; screen<br></td><td>Checkbox</td><td style="text-align: left;">When enabled, a search bar will appear on the &quot;My Approvals&quot; page in the portal. Users can use this to search for tickets requiring approval, using the ticket summary or ID.&nbsp;</td></tr><tr style="height: 92px;"><td id="my_approvals_display_more_ticket_info">Display the ticket status on the &#39;My Approvals&#39; screen<br></td><td>Checkbox<span style="white-space:pre;" data-pasted="true">&nbsp; &nbsp;&nbsp;</span><br></td><td style="text-align: left;">When enabled, the status of the ticket that requires approval will be visible in the &quot;My Approvals&quot; page in the portal. It will also allow an exclamation mark to appear in the &quot;My Approvals&quot; page against the ticket, if the user is a mandatory approver for the ticket.&nbsp;</td></tr><tr style="height: 70px;"><td id="my_approvals_approval_buttons_show_as_text">Display Accept / Reject buttons as text instead of thumb icons<br></td><td>Checkbox<span style="white-space:pre;" data-pasted="true">&nbsp; &nbsp;&nbsp;</span><br></td><td style="text-align: left;">When enabled, the thumbs up buttons used to approve/deny approvals in the portal will be replaced with &#39;Accept&#39; and &#39;Reject&#39; buttons.&nbsp;</td></tr><tr style="height: 70px;"><td id="enableportalgdprscreen">Enable GDPR/Cookie Accept Screen before login<br></td><td>Checkbox</td><td style="text-align: left;">When checked, a GDPR/Cookie Accept screen will have to be accepted before accessing the portal. This can be customised below.</td></tr><tr style="height: 70px;"><td id="cookiemessage">Cookie consent message<br></td><td>Rich Text</td><td style="text-align: left;">Should the GDPR/Cookie Accept screen be enabled, you can edit the screen and it&#39;s message here. <em>NB: Using the&nbsp;</em><em>&lt;&gt;&nbsp;</em><em>button, you can use custom HTML here.</em></td></tr><tr style="height: 70px;"><td id="hide_addr_footer">Hide Organisation Address<br></td><td>Checkbox<br></td><td style="text-align: left;">When checked, the organisation address, which is set per organisation, will not show on the footer of the self service portal.</td></tr><tr style="height: 70px;"><td id="hide_phone_footer">Hide Organisation Phone Number<br></td><td>Checkbox<br></td><td style="text-align: left;">When checked, the organisation phone number, which is set per organisation, will not show on the footer of the self service portal.<br></td></tr><tr style="height: 70px;"><td id="hide_email_footer">Hide Organisation Email Address<br></td><td>Checkbox<br></td><td style="text-align: left;">When checked, the organisation email address, which is set per organisation, will not show on the footer of the self service portal.<br></td></tr><tr style="height: 70px;"><td id="hide_website_footer">Hide Organisation Website<br></td><td>Checkbox<br></td><td style="text-align: left;">When checked, the organisation website, which is set per organisation, will not show on the footer of the self service portal.<br></td></tr><tr style="height: 47px;"><td id="hide_lang_footer">Hide language selection<br></td><td>Checkbox<br></td><td style="text-align: left;">When checked, the language single select field, will not show on the footer of the self service portal.<br></td></tr><tr style="height: 47px;"><td id="lang_footer_location">Language selection placement</td><td>Single Select</td><td style="text-align: left;">This will select whether the language selection box appears above or below the contact information in the portal footer.</td></tr><tr style="height: 47px;"><td id="show_html_footer">Display custom HTML<br></td><td>Checkbox<br></td><td style="text-align: left;">When checked, there will be a custom HTML input box, where you can customise the footer of the self service portal.</td></tr><tr style="height: 70px;"><td id="allowwebupload">Allow End-Users to upload attachments<br></td><td>Checkbox</td><td style="text-align: left;">When checked, Users will be able to upload files to their tickets via the Portal. This is a separate setting to enabling this same behaviour via Email.</td></tr><tr style="height: 70px;"><td id="toggleAnnouncementIconOff">Toggle Off Announcement Icon<br></td><td>Checkbox</td><td style="text-align: left;">When checked, the ( ! ) icon next to the Web Announcement on the Portal will be removed. The announcement itself will still remain.</td></tr><tr style="height: 47px;"><td id="enhancedAnnouncement">Show the web announcement as a scrolling text animation<br></td><td>Checkbox<br></td><td style="text-align: left;">With this setting selected, web announcements will be displayed as scrolling text.</td></tr><tr style="height: 47px;"><td id="myfollowertickets">Allow user followers to see tickets on the My Tickets view<br></td><td>Checkbox</td><td style="text-align: left;">When checked, should a User be a follower of a Ticket, these tickets will be visible on their My Tickets view too.</td></tr><tr style="height: 70px;"><td id="webannouncementlocation">Web Announcement Location<br></td><td>Single Select</td><td style="text-align: left;">This will determine whether the Web Announcement appears on only the login screen, or both the login screen and the homepage of the portal.</td></tr><tr style="height: 70px;"><td id="showvotecount">Show vote total in the My Tickets and Kanban view<br></td><td>Checkbox</td><td style="text-align: left;">When checked, should a ticket be undergoing a voting process, the vote total will be made visible on the My Tickets and Kanban views via the Portal.</td></tr><tr style="height: 47px;"><td id="continuallyappid">Continually App ID<br></td><td>Free Text</td><td style="text-align: left;">The App ID entered here will be used to link your Continually chat-bot to the portal.</td></tr><tr style="height: 47px;"><td id="tawkappid"><p id="isPasted">Tawk Property ID</p></td><td>Free Text</td><td style="text-align: left;">The App ID entered here will be used to link your Tawk chat-bot to the portal.<br></td></tr><tr style="height: 47px;"><td id="cognigy_url">Cognigy URL<br></td><td>Free Text</td><td style="text-align: left;">The URL entered here will be used to link your Cognigy chat-bot to the portal.<br></td></tr><tr style="height: 47px;"><td id="cognigyendpoint">Cognigy Endpoint<br></td><td>Free Text</td><td style="text-align: left;">The Endpoint entered here will be used to link your Cognigy chat-bot to the portal.<br></td></tr><tr style="height: 47px;"><td id="userwayaccount">UserWay Data Account<br></td><td>Free Text</td><td style="text-align: left;">The Data Account entered here will be used to link your UserWay chat-bot to the portal.</td></tr><tr style="height: 70px;"><td id="show_back_button">Show back button<br></td><td>Checkbox</td><td style="text-align: left;">When checked, a themed &quot;back&quot; button will be available in the top left of each other page of the Portal to get back to the Home Page.</td></tr><tr style="height: 47px;"><td id="send_new_users_welcome_email">Send welcome email to new Users<br></td><td>Checkbox</td><td style="text-align: left;">When Users log into the Portal for the first time, should this be checked, they will be sent a Welcome email.</td></tr><tr style="height: 70px;"><td id="show_site_access_portal_option">Show an option for &#39;Site&#39; in the Web Access Level list<br></td><td>Checkbox</td><td style="text-align: left;">When checked, there will be an additional option when configuring a User&#39;s Web Access Level to allow them to all the tickets assigned to users in their site.<br></td></tr><tr style="height: 70px;"><td id="show_organisation_access_portal_option">Show an option for &#39;Organisation&#39; in the Web Access Level list<br></td><td>Checkbox</td><td style="text-align: left;">When checked, there will be an additional option when configuring a User&#39;s Web Access Level to allow them to all the tickets assigned to users in their organisation.<br></td></tr><tr style="height: 70px;"><td id="show_department_access_portal_option">Show an option for &#39;Department&#39; in the Web Access Level list<br></td><td>Checkbox</td><td style="text-align: left;">When checked, there will be an additional option when configuring a User&#39;s Web Access Level to allow them to all the tickets assigned to users in their department.<br></td></tr><tr style="height: 92px;"><td id="show_sitecontact_access_portal_option">Show an option for &#39;Site Contact&#39; in the Web Access Level list<br></td><td>Checkbox</td><td style="text-align: left;">When checked, there will be an additional option when configuring a User&#39;s Web Access Level to allow them to all the tickets, assigned to site of which the end user is a site contact of. This web access level is given to users that are site contacts to allow them to see the tickets under their site.&nbsp;<br></td></tr><tr style="height: 70px;"><td id="show_toplevel_access_portal_option">Show an option for &#39;Top Level&#39; in the Web Access Level list<br></td><td>Checkbox</td><td style="text-align: left;">When checked, there will be an additional option when configuring a User&#39;s Web Access Level to allow them to access Top Level tickets, assets, and invoices.</td></tr><tr style="height: 70px;"><td id="show_alllevel_access_portal_option">Show an option for &#39;All&#39; in the Web Access Level list<br></td><td>Checkbox</td><td style="text-align: left;">When checked, there will be an additional option when configuring a User&#39;s Web Access Level to allow them to have access to all tickets.</td></tr><tr style="height: 70px;"><td id="enablehighcontrastportal">Enable higher contrast on the portal for accessibility<br></td><td>Checkbox</td><td style="text-align: left;">When enabled and &quot;Enable High Contrast Mode&quot; is checked on in the agent preferences tab (in the appearance dropdown), the self service portal will have a higher contrast.</td></tr><tr style="height: 47px;"><td id="show_payment_data_on_portal">Show payment information for invoices</td><td>Checkbox</td><td style="text-align: left;">When checked, Users will be able to see additional payment details for invoices via the Portal.</td></tr><tr style="height: 70px;"><td id="show_invoice_totals_on_portal">Show total price/balance information for invoices<br></td><td>Checkbox<br></td><td style="text-align: left;">When unchecked, Invoice totals can be hidden from the Invoice List if the user is viewing there invoices, &#39;My Invoices&#39; is a menu button that can be added.</td></tr><tr style="height: 70px;"><td id="show_lang_navbar">Show language selection in navigation bar<br></td><td>Checkbox<br></td><td style="text-align: left;">When checked, there will be an option to choose different languages, this will appear on the top bar (navigation bar) of the self service portal screen&nbsp;</td></tr><tr style="height: 70px;"><td id="hide_text_override_service">Hide the Menu Buttons Page Title and Description Override on the Service screen<br></td><td>Checkbox<br></td><td style="text-align: left;">If there are overrides set for the Menu Buttons Page Title and Description, this setting when checked, means that the overrides will be hidden. Theses two overrides are rich text fields that can be added to when editing a menu button.</td></tr><tr style="height: 92px;"><td id="users_department_view_scope">User&#39;s Department view scope<br></td><td>Single Select<br></td><td style="text-align: left;">Determines which tickets a user can see in the portal when viewing &#39;departments tickets&#39;. &#39;Department of the user&#39; allows the user to see any tickets logged by a user they share a department with. &#39;Department of the ticket&#39; allows the user to see tickets in which they share a department with the team assigned to the ticket.&nbsp;</td></tr><tr style="height: 65px;"><td id="portal_requestor_display_attribute1">Primary User attribute for the requestor field on the self-service portal<br></td><td>Single Select<br></td><td style="text-align: left;"><p id="isPasted">Determines the first attribute that appears against the requestor/contact field when logging a ticket in the portal. By default this is customer/site.</p></td></tr><tr style="height: 92px;"><td id="portal_requestor_display_attribute2">Secondary User attribute for the requestor field on the self-service portal<br></td><td>Single Select</td><td style="text-align: left;"><br>Determines the second attribute that appears against the requestor/contact field when logging a ticket in the portal. &nbsp;By default this is customer/site.&nbsp;</td></tr><tr style="height: 47px;"><td id="use_geo_restrictions_kb">Use Geo Location Restrictions for Knowledgebase Articles<br></td><td>Checkbox<br></td><td style="text-align: left;">When checked, access knowledge base articles will be able to be restricted by users location.</td></tr><tr style="height: 47px;"><td id="use_geo_restrictions_faqlist">Use Geo Location Restrictions for FAQ Lists<br></td><td>Checkbox<br></td><td style="text-align: left;">When checked, access knowledge base FAQ lists will be able to be restricted by users location.<br></td></tr><tr style="height: 47px;"><td id="show_attachments_tab_portal">Show attachments on a separate tab when viewing a Ticket<br></td><td>Checkbox<br></td><td style="text-align: left;"><strong data-pasted="true">​</strong>When enabled Ticket attachments will show in a separate &#39;Attachments&#39; tab on the Portal. &nbsp; &nbsp;<br></td></tr><tr><td id="use_org_tickettype_restrictions">Enforce Organization Ticket Type restrictions<br></td><td>Checkbox<br></td><td style="text-align: left;"><strong data-pasted="true">​</strong>When enabled the &quot;My Ticket&quot; button will only show Ticket types allowed in the Organisation&#39;s Portal. &nbsp;<br></td></tr></tbody></table></div>