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</style><p><strong><span style="font-family: Arial,Helvetica,sans-serif;">In this guide we will cover:</span></strong></p><p><span style="font-family: Arial,Helvetica,sans-serif;"><strong>- How to set supplier permission type.</strong></span></p><p><span style="font-family: Arial,Helvetica,sans-serif;"><strong>- How to set access control on suppliers.</strong></span></p><p><br></p><p><span style="font-family: Arial,Helvetica,sans-serif;"><br></span></p><p><span style="font-size: 11pt;"><strong>Admin Guides: </strong></span></p><ul><li><a href="https://usehalo.com/haloitsm/guides/1861/" rel="noopener noreferrer" target="_blank"><strong>Suppliers</strong></a></li></ul><p><strong><br></strong></p><p><span style="font-family: Arial,Helvetica,sans-serif;"><strong><span style="font-size: 14pt;">Setting supplier permission types.</span></strong></span></p><p><span style="font-family: Arial, Helvetica, sans-serif; font-size: 11pt;">Within Halo you can limit the supplier access given to agents by configuring the access control per supplier. This is useful if you would only like certain teams, agents, roles, or departments to have access to certain suppliers.</span></p><p><span style="font-family: Arial, Helvetica, sans-serif; font-size: 11pt;"><br></span></p><p><span style="font-family: Arial, Helvetica, sans-serif; font-size: 11pt;">Firstly navigate to Configuration > Suppliers. You can set the 'Suppliers Permission Type' to 'Use access control for Suppliers. Supplier Contracts access is implied from its Supplier' or 'Use access control for Suppliers and Supplier Contracts.'</span></p><p><br></p><p><span style="font-family: Arial,Helvetica,sans-serif;"><img src="https://halo.haloservicedesk.com/api/attachment/image?token=eyJhbGciOiJIUzI1NiIsInR5cCI6IkpXVCJ9.eyJpZCI6IjgzMTg2OGQyLTQwYmMtNDE4ZS04YTM1LTFiODE5N2ZlYWJhOCJ9.LHQSCorFrf2ecAm64S7N3Bej0vK9TTj9Bv3RpRW8dXI" width="837" height="198" class="fr-fic fr-dii"></span></p><p><span style="font-family: Arial,Helvetica,sans-serif;"><strong><span style="font-size: 10pt;">Fig 1. Supplier Permission Type Selection</span></strong></span></p><p><span style="font-family: Arial,Helvetica,sans-serif;"><br></span></p><p><span style="font-family: Arial, Helvetica, sans-serif; font-size: 11pt;">This will mean that the access control button is used for giving agents the permission to edit suppliers or use them on tickets, the access control button will become visible after you change the config setting. </span></p><p><span style="font-family: Arial,Helvetica,sans-serif;"><br></span></p><p><span style="font-family: Arial,Helvetica,sans-serif;"><strong><span style="font-size: 14pt;">Setting access control on suppliers.</span></strong></span></p><p><span style="font-family: Arial,Helvetica,sans-serif;"><em><strong><span style="font-size: 11pt;">Note: Y</span></strong></em><strong><em><span style="font-size: 11pt;">ou will need to add the team to the access control for the agents of the team to be able to see the suppliers. The access control button will be visible at the top of each supplier, when you click into the supplier. If agents are currently using suppliers, then maybe make them aware of this configuration change before doing it, as they will temporarily have no access to suppliers whilst you are configuring the teams correctly.</span></em></strong></span></p><p><span style="font-family: Arial,Helvetica,sans-serif;"><br></span></p><p><span style="font-family: Arial,Helvetica,sans-serif;"><img src="https://halo.haloservicedesk.com/api/attachment/image?token=eyJhbGciOiJIUzI1NiIsInR5cCI6IkpXVCJ9.eyJpZCI6IjliZmM5MTgyLTU5OTMtNGEyZC1hMDA1LWMwY2FiYmVhYzMzZCJ9.V286FO69w1-Z9NWznCRjtLh_zV_YeQwSaevPH5zE0QY" width="981" style="width: 981px; height: 471.97px;" height="471.97" class="fr-fic fr-dii"></span></p><p><span style="font-family: Arial,Helvetica,sans-serif;"><strong><span style="font-size: 10pt;">Fig 2. Access Control Being Visible Per Supplier</span></strong></span></p><p><span style="font-family: Arial,Helvetica,sans-serif;"><br></span></p><p><span style="font-family: Arial, Helvetica, sans-serif; font-size: 11pt;">You can then set the access control for the team, agent, etc.</span></p><p><span style="font-family: Arial,Helvetica,sans-serif;"><img src="https://halo.haloservicedesk.com/api/attachment/image?token=eyJhbGciOiJIUzI1NiIsInR5cCI6IkpXVCJ9.eyJpZCI6IjA1ZjlkMDg1LTYwZDMtNDk0NC1hMmQ4LTI4YTY2MWExMDc5MCJ9.044otY5_gfQcIODYbk6kl2FoB93uDLkPVaU3tUpA8_8" width="864" height="429" class="fr-fic fr-dii"></span></p><p><strong><span style="font-family: Arial, Helvetica, sans-serif; font-size: 10pt;">Fig 3. Access Control Screen</span></strong></p>
