<style>p { margin: 0; }span.fr-emoticon.fr-emoticon-img { background-repeat: no-repeat !important; font-size: inherit; height: 1em; width: 1em; min-height: 20px; min-width: 20px; display: inline-block; margin: -0.1em 0.1em 0.1em; line-height: 1; vertical-align: middle; } span.fr-emoticon { font-weight: normal; font-family: "Apple Color Emoji", "Segoe UI Emoji", "NotoColorEmoji", "Segoe UI Symbol", "Android Emoji", "EmojiSymbols"; display: inline; line-height: 0; } blockquote { border-left: solid 2px #5e35b1; color: #5e35b1; margin-left:0; padding-left:5px;}blockquote blockquote{ border-color: #00bcd4; color: #00bcd4;}blockquote blockquote blockquote{ border-color: #43a047; color: #43a047;} table.grid{ border-collapse: collapse;} table.grid td, table.grid th { border: 1px solid #ddd;} .fr-fic.fr-dib{ display: block; margin: 5px auto;}.fr-fic.fr-dib.fr-fir{ text-align: right; margin: 5px 0 5px auto;}.fr-fic.fr-dib.fr-fil{ text-align: left; margin: 5px auto 5px 0;}.fr-fic.fr-dii{ float: none; margin: 5px auto;}.fr-fic.fr-dii.fr-fil{ float: left; margin: 5px auto;}.fr-fic.fr-dii.fr-fir{ float: right; margin: 5px auto;}img.fr-dib.fr-fir { margin-right: 0; text-align: right;}img.fr-dib.fr-fil { margin-left: 0; text-align: left;}img.fr-dib { margin: 5px auto; display: block; float: none;}img.fr-bordered { box-sizing: content-box; border: solid 5px #CCC;}img.fr-shadow { box-shadow: 10px 10px 5px 0px #cccccc;}img.fr-rounded { border-radius: 10px; -moz-border-radius: 10px; -webkit-border-radius: 10px; -moz-background-clip: padding; -webkit-background-clip: padding-box; background-clip: padding-box;}</style><p><span style="font-size: 11pt;"><strong>In this guide we will cover:</strong></span></p><p><span style="font-size: 11pt;"><strong>- What is the SaaS Alerts Integration?</strong></span></p><p><span style="font-size: 11pt;"><strong>- Link to SaaS Documentation</strong></span></p><p><span style="font-size: 11pt;"><strong>- Solution Overview</strong></span></p><p><span style="font-size: 11pt;"><strong>- Integration Benefits</strong></span></p><p><br></p><p><br></p><p><strong><span style="font-size: 14pt;">What is the SaaS Alerts Integration?<br></span></strong></p><p id="isPasted">The SaaS Alerts and Halo integration allows you to more easily create, organize and manage medium and critical alerts from SaaS Alerts.</p><p><br></p><p><span style="font-size: 14pt;"><strong>Link to SaaS Documentation</strong><br></span></p><p>To configure the SaaS Alerts Integration, use the guide on the SaaSAlerts Page:</p><p><a target="_blank" rel="noopener noreferrer noopener noreferrer noopener noreferrer noopener noreferrer" data-fr-linked="true" href="https://help.saasalerts.kaseya.com/help/Content/Integrations/halo-psa-integration.htm?Highlight=halo%20" data-pasted="true">https://help.saasalerts.kaseya.com/help/Content/Integrations/halo-psa-integration.htm?Highlight=halo%20</a></p><p><br></p><p><span style="font-size: 14pt;"><strong>Solution Overview</strong></span></p><p>SaaS Alerts is a cybersecurity platform for managed service providers (MSPs) to detect and automate the remediation of SaaS security threats in Microsoft 365, Google Workspace, Salesforce, Slack, Dropbox, Okta and more. SaaS Alerts uses machine learning pattern detection to identify breaches, create instant alerts, and lock affected accounts, providing MSPs with valuable time to respond before further damage can occur.</p><p><br></p><p><strong><span style="font-size: 14pt;">Integration Benefits</span></strong></p><p><strong>Better Ticketing Process</strong></p><p>Enjoy a streamlined process for creating tickets for Medium and Critical alerts from SaaS Alerts. The integration ensures tickets are created under the appropriate client with the proper type and category.</p><p><br></p><p><strong>Enhanced Organization</strong></p><p>Identical alerts are nested within the original ticket as activities, instead of creating multiple tickets. This makes it easier for MSPs to track client issues and provide more efficient support.</p>