<style>p { margin: 0; }span.fr-emoticon.fr-emoticon-img { background-repeat: no-repeat !important; font-size: inherit; height: 1em; width: 1em; min-height: 20px; min-width: 20px; display: inline-block; margin: -0.1em 0.1em 0.1em; line-height: 1; vertical-align: middle; } span.fr-emoticon { font-weight: normal; font-family: "Apple Color Emoji", "Segoe UI Emoji", "NotoColorEmoji", "Segoe UI Symbol", "Android Emoji", "EmojiSymbols"; display: inline; line-height: 0; } blockquote { border-left: solid 2px #5e35b1; color: #5e35b1; margin-left:0; padding-left:5px;}blockquote blockquote{ border-color: #00bcd4; color: #00bcd4;}blockquote blockquote blockquote{ border-color: #43a047; color: #43a047;} table.grid{ border-collapse: collapse;} table.grid td, table.grid th { border: 1px solid #ddd;} .fr-fic.fr-dib{ display: block; margin: 5px auto;}.fr-fic.fr-dib.fr-fir{ text-align: right; margin: 5px 0 5px auto;}.fr-fic.fr-dib.fr-fil{ text-align: left; margin: 5px auto 5px 0;}.fr-fic.fr-dii{ float: none; margin: 5px auto;}.fr-fic.fr-dii.fr-fil{ float: left; margin: 5px auto;}.fr-fic.fr-dii.fr-fir{ float: right; margin: 5px auto;}img.fr-dib.fr-fir { margin-right: 0; text-align: right;}img.fr-dib.fr-fil { margin-left: 0; text-align: left;}img.fr-dib { margin: 5px auto; display: block; float: none;}img.fr-bordered { box-sizing: content-box; border: solid 5px #CCC;}img.fr-shadow { box-shadow: 10px 10px 5px 0px #cccccc;}img.fr-rounded { border-radius: 10px; -moz-border-radius: 10px; -webkit-border-radius: 10px; -moz-background-clip: padding; -webkit-background-clip: padding-box; background-clip: padding-box;}</style><div><div><div><p id="isPasted"><span style="font-size: 11pt;"><strong>In this guide we will cover:</strong></span></p><p><span style="font-size: 11pt;"><strong>- What is the AT&T Integration?</strong></span></p><p><span style="font-size: 11pt;"><strong>- Connecting to AT&T</strong></span></p><p><span style="font-size: 11pt;"><strong>- Using the Catalog</strong></span></p><p><br></p><p><br></p><p><span style="font-size: 14pt;"><strong>What is the AT&T Integration?</strong></span></p><p><span style="font-size: 11pt;">AT&T can be integrated with Halo to fully automate quoting and billing of telecom solutions.</span></p><p><br></p><p><span style="font-size: 14pt;"><strong>Connecting to AT&T</strong></span><strong><span style="font-size: 14pt;"><br></span></strong></p><p><span style="font-size: 11pt;">AT&T integration has been added to the 'Product Catalogs' integration group:</span></p><p><br></p><p><img src="https://halo.haloservicedesk.com/api/attachment/image?token=eyJhbGciOiJIUzI1NiIsInR5cCI6IkpXVCJ9.eyJpZCI6IjFjN2U5ZDEyLTc2MjAtNDQxOS1iY2I1LTE2ZGZhNzY2ODk1ZCJ9.Pm3IF96p3Fs0_1aRyiHasreKTVXngfIZfJyBTsBi-54" class="fr-fic fr-fil fr-dib" style="width: 190px;"></p><p><strong>Fig 1. Product Catalogue Integrations.</strong></p><p><br></p><p><span style="font-size: 11pt;">Make sure to enable the integration module by pressing the "+" icon on the module.</span></p><p><br></p><p><img src="https://halo.haloservicedesk.com/api/attachment/image?token=eyJhbGciOiJIUzI1NiIsInR5cCI6IkpXVCJ9.eyJpZCI6IjY3MTNkMGJkLTI3OTktNGI3NC1hZDc0LWIxODIyYzVkMDA2NCJ9.41Tp2v1ODg1KE4vv8xEg_4tOxh7JaBUBMgKosk5pEig" class="fr-fic fr-fil fr-dib" width="137" style="width: 139px; height: 101.396px;" height="101"></p><p><strong>Fig 2. Enabling the AT&T Module.</strong></p><p><br></p><p><span style="font-size: 11pt;">API credentials are required to set this up and are sourced from AT&T directly. A default vendor and product group must be selected to create new products under when adding AT&T products to quotations.</span></p><p><br></p><p><img src="https://halo.haloservicedesk.com/api/attachment/image?token=eyJhbGciOiJIUzI1NiIsInR5cCI6IkpXVCJ9.eyJpZCI6IjBhZjc5NDkxLTgzMjgtNDBhOC1iOTBkLTc3NGQxM2I0Y2Y2ZCJ9.s_rDih1PxOq5RFrVXeowNmu6XV4vU5--QZK-euR0dBw" class="fr-fic fr-fil fr-dib" style="width: 937px; height: 316.508px;" width="935" height="317"></p><p><strong>Fig 3. Credentials Screen.</strong></p><p><br></p><p><span style="font-size: 11pt;">To obtain API credentials for AT&T please fill out the attached form: <a href="https://s3.halopsa.com/CustomerImages/halo/Documents/APS_API_Connector_Questionnaire_2024.pdf" id="isPasted">APS_API_Connector_Questionnaire_2024.pdf</a> and email it to <a data-fr-linked="true" href="mailto:DL-APS_API_Services@att.com" id="isPasted">DL-APS_API_Services@att.com</a>;<a data-fr-linked="true" href="mailto:att@halopsa.com" id="isPasted">att@halopsa.com</a></span></p><p><br></p><p><span style="font-size: 14pt;"><strong>Using the Catalog<br></strong></span></p><p><span style="font-size: 11pt;">With the module enabled a new button to "Add AT&T product" will appear on the quote details screen. This opens a search screen so that you can see what services AT&T can offer at your customers specific site address. </span></p><p><br></p><p><img src="https://halo.haloservicedesk.com/api/attachment/image?token=eyJhbGciOiJIUzI1NiIsInR5cCI6IkpXVCJ9.eyJpZCI6IjA4NGQ1NTllLWIzNDUtNDYxMS04YmU4LTM3MWU5MmRhM2I2NSJ9.pY5f4aZbN2mfarR8ePEYPpa-LQ8LdMWb3yaSiTYFxeg" class="fr-fic fr-fil fr-dib" width="1192" height="327"></p><p><strong>Fig 4. AT&T Services Button.</strong></p><p><br></p><p><span style="font-size: 11pt;">All segments of the address must be populated before searching; this is filled out automatically if the address is already set on the quote.</span></p><p><br></p><p><span style="font-size: 11pt;"><em><strong>Note: The "stateOrProvince" filter must be in the abbreviated format when searching, i.e. "TX" instead of "Texas".</strong></em></span><strong><em><br></em></strong></p><p><br></p><p><img src="https://halo.haloservicedesk.com/api/attachment/image?token=eyJhbGciOiJIUzI1NiIsInR5cCI6IkpXVCJ9.eyJpZCI6IjgzYTczNjFkLTczZGEtNDE1My1iNTIyLTgwZTk5MzI0MTE4MyJ9.hQY5C_vJwxJ46nS8CVsHsa6CqKqE59f6XNyQTMG_90o" class="fr-fic fr-fil fr-dib" style="width: 944px; height: 402.321px;" width="942" height="402"></p><p><strong>Fig 5. Filtering for AT&T Services from the Quotation Screen.</strong></p><p><br></p><p><span style="font-size: 11pt;">Using the "compare" filter option applies visuals to results returned from AT&T to be able to quickly compare key characteristics as well as display pricing differences:</span></p><p><br></p><p><img src="https://halo.haloservicedesk.com/api/attachment/image?token=eyJhbGciOiJIUzI1NiIsInR5cCI6IkpXVCJ9.eyJpZCI6IjRhZTI5OGUzLTFlNTktNGFkMi1hZjE0LTJhZjQyNzc3ZjYxZCJ9.zgaCUnNyPXg20vaeWfgFors95OFRyb3SO5uNBeLbgvU" class="fr-fic fr-fil fr-dib" style="width: 947px; height: 704.869px;" width="945" height="705"></p><p><strong>Fig 6. Pricing Comparisons.</strong></p><p><br></p><p><span style="font-size: 11pt;">Once an AT&T product has been selected, this will be added as a line to the quote and created in Halo as a monthly recurring product.</span></p></div></div></div>
